.hc-admin-web {
    --mf-primary: #4d5c90;
    --mf-primary-100: #6978ad;
    --hc-primary-200: #8e9ac5;
    --hc-primary-50: #eef1fa;
    --mf-bg: #eef2fb;
    --mf-text: #18233c;
}

.hc-admin-web body,
.hc-admin-web {
    color: #18233c;
}

.hc-network-open {
    overflow: hidden;
}

.hc-web-enquiry-page {
    display: grid;
    gap: 1.25rem;
}

.hc-web-enquiry-hero {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: 1.5rem;
    border-radius: 1.25rem;
    color: #fff;
    background:
        linear-gradient(135deg, rgba(77, 92, 144, 0.96), rgba(31, 45, 86, 0.94)),
        radial-gradient(circle at 12% 16%, rgba(255, 255, 255, 0.24), transparent 28%);
    box-shadow: 0 22px 50px rgba(31, 45, 86, 0.22);
}

.hc-web-enquiry-hero h4 {
    margin: .25rem 0 .35rem;
    font-weight: 800;
}

.hc-web-enquiry-hero p {
    max-width: 680px;
    margin: 0;
    color: rgba(255, 255, 255, .78);
}

.hc-web-enquiry-stats {
    display: grid;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    gap: .85rem;
}

.hc-web-enquiry-stats article,
.hc-web-enquiry-filter,
.hc-web-enquiry-card,
.hc-web-enquiry-empty {
    border: 1px solid rgba(77, 92, 144, .12);
    border-radius: 1.15rem;
    background: #fff;
    box-shadow: 0 14px 34px rgba(20, 32, 60, .07);
}

.hc-web-enquiry-stats article {
    display: grid;
    gap: .35rem;
    padding: 1rem;
}

.hc-web-enquiry-stats span,
.hc-web-enquiry-time span {
    color: #69738f;
    font-size: .78rem;
    font-weight: 800;
    letter-spacing: .06em;
    text-transform: uppercase;
}

.hc-web-enquiry-stats strong {
    color: #1f2d56;
    font-size: 1.75rem;
    line-height: 1;
}

.hc-web-enquiry-filter {
    padding: 1.1rem;
}

.hc-web-enquiry-list {
    display: grid;
    gap: 1rem;
}

.hc-web-enquiry-card {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(320px, 380px);
    gap: 1.25rem;
    padding: 1.2rem;
}

.hc-web-enquiry-main {
    display: grid;
    grid-template-columns: 54px minmax(0, 1fr);
    gap: 1rem;
}

.hc-web-enquiry-avatar {
    display: grid;
    place-items: center;
    width: 54px;
    height: 54px;
    border-radius: 1rem;
    color: #fff;
    background: linear-gradient(135deg, #4d5c90, #7b89bd);
    font-weight: 900;
    text-transform: uppercase;
}

.hc-web-enquiry-contact {
    display: flex;
    flex-wrap: wrap;
    gap: .5rem 1rem;
    color: #69738f;
}

.hc-web-enquiry-contact a {
    color: #1f2d56;
    font-weight: 800;
}

.hc-web-enquiry-service {
    display: inline-flex;
    width: fit-content;
    padding: .42rem .75rem;
    border-radius: 999px;
    color: #25345f;
    background: rgba(77, 92, 144, .12);
    font-weight: 800;
}

.hc-web-enquiry-message {
    max-width: 900px;
    margin: .9rem 0 0;
    color: #4f5b75;
    white-space: pre-wrap;
}

.hc-web-enquiry-source {
    display: inline-flex;
    align-items: center;
    width: fit-content;
    margin-top: .75rem;
    color: #4d5c90;
    font-weight: 800;
}

.hc-web-enquiry-side {
    display: grid;
    align-content: start;
    gap: .85rem;
    padding: 1rem;
    border-radius: 1rem;
    background: #f7f8fc;
}

.hc-web-enquiry-time {
    display: grid;
    gap: .25rem;
}

.hc-web-enquiry-time strong {
    color: #1f2d56;
}

.hc-web-enquiry-time small {
    color: #69738f;
}

.hc-web-enquiry-created {
    display: flex;
    gap: .75rem;
    align-items: center;
    padding: .85rem;
    border: 1px solid rgba(25, 135, 84, .18);
    border-radius: .9rem;
    color: #155d3c;
    background: rgba(25, 135, 84, .08);
}

.hc-web-enquiry-created i {
    font-size: 1.35rem;
}

.hc-web-enquiry-created div {
    display: grid;
    gap: .1rem;
}

.hc-web-enquiry-created span {
    color: #52735f;
    font-size: .88rem;
}

.hc-web-enquiry-assign {
    display: grid;
    gap: .35rem;
}

.hc-web-enquiry-mini-actions {
    display: flex;
    flex-wrap: wrap;
    gap: .45rem;
}

.hc-web-enquiry-empty {
    display: grid;
    justify-items: center;
    gap: .5rem;
    padding: 3rem 1rem;
    color: #69738f;
    text-align: center;
}

.hc-web-enquiry-empty i {
    color: #4d5c90;
    font-size: 2.4rem;
}

.hc-web-enquiry-empty h5 {
    margin: 0;
    color: #1f2d56;
    font-weight: 800;
}

@media (max-width: 1199.98px) {
    .hc-web-enquiry-stats {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }

    .hc-web-enquiry-card {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 767.98px) {
    .hc-web-enquiry-hero {
        align-items: stretch;
        flex-direction: column;
    }

    .hc-web-enquiry-stats {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-web-enquiry-main {
        grid-template-columns: 1fr;
    }
}

.hc-admin-welcome-open {
    overflow: hidden;
}

.hc-admin-web .mf-shell {
    transition: opacity 220ms ease;
}

.hc-admin-preload .mf-shell {
    opacity: 0;
    visibility: hidden;
    pointer-events: none;
}

.hc-admin-welcome-overlay {
    position: fixed;
    inset: 0;
    z-index: 5000;
    display: grid;
    place-items: center;
    padding: 1.5rem;
    background:
        radial-gradient(circle at 18% 18%, rgba(140, 162, 230, 0.34) 0, rgba(140, 162, 230, 0) 28%),
        radial-gradient(circle at 82% 14%, rgba(122, 241, 255, 0.26) 0, rgba(122, 241, 255, 0) 26%),
        linear-gradient(155deg, rgba(16, 24, 49, 0.98) 0%, rgba(34, 48, 88, 0.97) 52%, rgba(77, 92, 144, 0.96) 100%);
    backdrop-filter: blur(12px);
    animation: hc-admin-welcome-fade-in 0.42s ease-out;
}

.hc-admin-welcome-overlay.is-exiting {
    animation: hc-admin-welcome-fade-out 0.72s ease forwards;
}

.hc-admin-welcome-grid {
    position: relative;
    width: min(100%, 680px);
    min-height: 420px;
    display: grid;
    place-items: center;
}

.hc-admin-welcome-orbit {
    position: absolute;
    border-radius: 999px;
    border: 1px solid rgba(255, 255, 255, 0.14);
    box-shadow: 0 0 0 1px rgba(108, 223, 255, 0.06) inset;
}

.hc-admin-welcome-orbit-one {
    inset: 4% 8%;
    animation: hc-admin-welcome-spin 8s linear infinite;
}

.hc-admin-welcome-orbit-two {
    inset: 15% 16%;
    border-style: dashed;
    animation: hc-admin-welcome-spin-reverse 12s linear infinite;
}

.hc-admin-welcome-card {
    position: relative;
    z-index: 1;
    width: min(100%, 430px);
    padding: 2rem 1.8rem 1.7rem;
    border-radius: 30px;
    border: 1px solid rgba(255, 255, 255, 0.14);
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.18), rgba(255, 255, 255, 0.08));
    box-shadow:
        0 34px 80px rgba(9, 14, 31, 0.42),
        inset 0 1px 0 rgba(255, 255, 255, 0.18);
    text-align: center;
    color: #f7f9ff;
    overflow: hidden;
    animation: hc-admin-welcome-card-rise 0.75s cubic-bezier(.2,.9,.2,1);
}

.hc-admin-welcome-card::after {
    content: "";
    position: absolute;
    inset: auto -18% -42% -18%;
    height: 170px;
    background: radial-gradient(circle, rgba(110, 228, 255, 0.2) 0, rgba(110, 228, 255, 0) 70%);
    pointer-events: none;
}

.hc-admin-welcome-logo-shell {
    width: 118px;
    height: 118px;
    margin: 0 auto 1rem;
    padding: 0.9rem;
    display: grid;
    place-items: center;
    border-radius: 32px;
    background:
        radial-gradient(circle at top, rgba(255, 255, 255, 0.24), rgba(255, 255, 255, 0.08)),
        linear-gradient(145deg, rgba(77, 92, 144, 0.88), rgba(100, 119, 187, 0.68));
    box-shadow:
        0 20px 38px rgba(0, 0, 0, 0.24),
        inset 0 1px 0 rgba(255, 255, 255, 0.16);
    animation: hc-admin-welcome-logo-float 2.4s ease-in-out infinite;
}

.hc-admin-welcome-logo {
    width: 100%;
    height: 100%;
    object-fit: contain;
    filter: drop-shadow(0 8px 14px rgba(0, 0, 0, 0.24));
}

.hc-admin-welcome-kicker {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.35rem;
    padding: 0.35rem 0.8rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.12);
    color: rgba(236, 244, 255, 0.88);
    font-size: 0.76rem;
    letter-spacing: 0.14em;
    text-transform: uppercase;
}

.hc-admin-welcome-card h1 {
    margin: 1rem 0 0.55rem;
    color: #ffffff;
    font-size: clamp(1.9rem, 4.1vw, 2.7rem);
    font-weight: 800;
    letter-spacing: -0.03em;
}

.hc-admin-welcome-card p {
    margin: 0;
    color: rgba(232, 239, 255, 0.82);
    font-size: 1rem;
    line-height: 1.6;
}

.hc-admin-welcome-progress {
    width: 100%;
    height: 8px;
    margin-top: 1.4rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.1);
    overflow: hidden;
}

.hc-admin-welcome-progress span {
    display: block;
    width: 100%;
    height: 100%;
    transform-origin: left center;
    background: linear-gradient(90deg, #86d7ff 0%, #ffffff 44%, #7ceeff 100%);
    animation: hc-admin-welcome-progress 2.5s linear forwards;
}

@keyframes hc-admin-welcome-fade-in {
    from { opacity: 0; }
    to { opacity: 1; }
}

@keyframes hc-admin-welcome-fade-out {
    0% { opacity: 1; }
    100% { opacity: 0; visibility: hidden; }
}

@keyframes hc-admin-welcome-card-rise {
    from {
        transform: translateY(34px) scale(0.96);
        opacity: 0;
    }
    to {
        transform: translateY(0) scale(1);
        opacity: 1;
    }
}

@keyframes hc-admin-welcome-logo-float {
    0%, 100% { transform: translateY(0); }
    50% { transform: translateY(-7px); }
}

@keyframes hc-admin-welcome-progress {
    from { transform: scaleX(0); }
    to { transform: scaleX(1); }
}

@keyframes hc-admin-welcome-spin {
    from { transform: rotate(0deg); }
    to { transform: rotate(360deg); }
}

@keyframes hc-admin-welcome-spin-reverse {
    from { transform: rotate(360deg); }
    to { transform: rotate(0deg); }
}

.hc-network-overlay,
.hc-offline-page-shell {
    background:
        radial-gradient(circle at top left, rgba(141, 157, 207, 0.24) 0, rgba(141, 157, 207, 0) 28%),
        linear-gradient(160deg, #20294a 0%, #33406d 48%, #4d5c90 100%);
}

.hc-network-overlay {
    position: fixed;
    inset: 0;
    z-index: 4000;
    display: grid;
    place-items: center;
    padding: 1.5rem;
}

.hc-offline-page-shell {
    min-height: 100vh;
    margin: 0;
    display: grid;
    place-items: center;
    padding: 1.5rem;
}

.hc-offline-page {
    width: 100%;
    display: grid;
    place-items: center;
}

.hc-network-card {
    width: min(100%, 540px);
    padding: 2rem;
    border-radius: 30px;
    border: 1px solid rgba(255, 255, 255, 0.18);
    background: rgba(255, 255, 255, 0.96);
    box-shadow: 0 28px 56px rgba(16, 23, 45, 0.26);
    text-align: center;
}

.hc-network-card h1,
.hc-network-card h2,
.hc-network-card h3 {
    color: #203054;
}

.hc-network-card p {
    color: #5f6f8a;
    line-height: 1.6;
}

.hc-network-help {
    margin: 1.25rem 0 1.5rem;
    padding: 1.15rem;
    border-radius: 22px;
    background: #f3f6fd;
    text-align: left;
}

.hc-network-help h2,
.hc-network-help h3 {
    margin-bottom: 0.7rem;
    font-size: 1.02rem;
    font-weight: 800;
}

.hc-network-help p {
    margin: 0.45rem 0;
}

.hc-network-animation {
    position: relative;
    width: 94px;
    height: 94px;
    margin: 0 auto 1.2rem;
    display: grid;
    place-items: center;
}

.hc-network-ring {
    position: absolute;
    inset: 0;
    border-radius: 50%;
    border: 3px solid rgba(77, 92, 144, 0.22);
    animation: hc-network-pulse 1.8s ease-in-out infinite;
}

.hc-network-icon {
    position: relative;
    z-index: 1;
    width: 72px;
    height: 72px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 24px;
    background: linear-gradient(135deg, #4d5c90, #6f80ba);
    color: #ffffff;
    font-size: 1.9rem;
    box-shadow: 0 16px 28px rgba(77, 92, 144, 0.22);
    animation: hc-network-float 2.2s ease-in-out infinite;
}

@keyframes hc-network-pulse {
    0%,
    100% {
        transform: scale(0.92);
        opacity: 0.4;
    }
    50% {
        transform: scale(1.08);
        opacity: 1;
    }
}

@keyframes hc-network-float {
    0%,
    100% {
        transform: translateY(0);
    }
    50% {
        transform: translateY(-6px);
    }
}

.hc-admin-web .mf-sidebar {
    background:
        radial-gradient(circle at 14% 14%, rgba(255, 255, 255, 0.16) 0, rgba(255, 255, 255, 0) 28%),
        radial-gradient(circle at 88% 8%, rgba(92, 226, 255, 0.12) 0, rgba(92, 226, 255, 0) 24%),
        linear-gradient(180deg, #1c2542 0%, #2a365f 46%, #344170 100%);
}

.hc-sidebar-shell {
    display: flex;
    flex-direction: column;
    min-height: calc(100vh - 7rem);
}

.hc-sidebar-overview-card {
    position: relative;
    padding: 1rem 1.05rem;
    margin-bottom: 1rem;
    border-radius: 22px;
    border: 1px solid rgba(208, 220, 255, 0.12);
    background:
        radial-gradient(circle at top right, rgba(110, 226, 255, 0.18), rgba(110, 226, 255, 0) 34%),
        linear-gradient(150deg, rgba(255, 255, 255, 0.12), rgba(255, 255, 255, 0.05));
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.06);
    overflow: hidden;
}

.hc-sidebar-overview-kicker {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.28rem 0.55rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.1);
    color: rgba(236, 243, 255, 0.82);
    font-size: 0.7rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.hc-sidebar-overview-copy {
    display: grid;
    gap: 0.45rem;
}

.hc-sidebar-overview-copy strong {
    color: #ffffff;
    font-size: 1rem;
    line-height: 1.3;
}

.hc-sidebar-overview-copy small {
    color: rgba(228, 235, 255, 0.74);
    line-height: 1.45;
}

.hc-sidebar-overview-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
    margin-top: 0.85rem;
}

.hc-sidebar-overview-meta span {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.34rem 0.62rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.08);
    color: rgba(237, 244, 255, 0.82);
    font-size: 0.73rem;
}

.hc-sidebar-nav {
    display: flex;
    flex-direction: column;
    gap: 0.8rem;
}

.hc-sidebar-section {
    border: 1px solid rgba(199, 211, 255, 0.08);
    border-radius: 22px;
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.05), rgba(255, 255, 255, 0.03));
    overflow: hidden;
    transition: border-color 0.2s ease, background 0.2s ease, box-shadow 0.2s ease, transform 0.2s ease;
}

.hc-sidebar-section.is-expanded {
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.09), rgba(255, 255, 255, 0.05));
    border-color: rgba(199, 211, 255, 0.16);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04), 0 12px 26px rgba(11, 19, 38, 0.12);
    transform: translateY(-1px);
}

.hc-sidebar-toggle {
    width: 100%;
    display: grid;
    grid-template-columns: 42px minmax(0, 1fr) auto auto;
    align-items: center;
    gap: 0.8rem;
    padding: 1rem 1rem;
    border: 0;
    background: transparent;
    color: #f3f6ff;
    text-align: left;
}

.hc-sidebar-toggle:hover {
    background: rgba(255, 255, 255, 0.07);
}

.hc-sidebar-toggle-icon {
    width: 42px;
    height: 42px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 14px;
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.14), rgba(255, 255, 255, 0.08));
    color: #e7edff;
    font-size: 1rem;
}

.hc-sidebar-toggle-copy {
    display: flex;
    flex-direction: column;
    min-width: 0;
}

.hc-sidebar-toggle-copy strong {
    color: #f4f7ff;
    font-size: 0.95rem;
    font-weight: 800;
    line-height: 1.2;
}

.hc-sidebar-toggle-copy small {
    color: rgba(228, 235, 255, 0.74);
    font-size: 0.76rem;
    margin-top: 0.18rem;
    line-height: 1.35;
}

.hc-sidebar-toggle-badge {
    min-width: 28px;
    padding: 0.24rem 0.5rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.12);
    color: #f4f7ff;
    font-size: 0.74rem;
    font-weight: 700;
    text-align: center;
}

.hc-sidebar-toggle-caret {
    color: rgba(228, 235, 255, 0.78);
    font-size: 0.9rem;
    transition: transform 0.2s ease;
}

.hc-sidebar-toggle[aria-expanded="true"] .hc-sidebar-toggle-caret {
    transform: rotate(180deg);
}

.hc-sidebar-links {
    display: flex;
    flex-direction: column;
    gap: 0.42rem;
    padding: 0 0.82rem 0.95rem;
}

.hc-sidebar-link {
    display: flex;
    align-items: center;
    gap: 0.8rem;
    padding: 0.86rem 0.98rem;
    border: 1px solid transparent;
    border-radius: 16px;
    color: rgba(240, 245, 255, 0.88);
    text-decoration: none;
    transition: background 0.2s ease, border-color 0.2s ease, transform 0.2s ease;
}

.hc-sidebar-link i {
    width: 18px;
    text-align: center;
}

.hc-sidebar-link:hover {
    border-color: rgba(255, 255, 255, 0.08);
    background: rgba(255, 255, 255, 0.08);
    color: #ffffff;
    transform: translateX(2px);
}

.hc-sidebar-link.active {
    background: linear-gradient(135deg, #4d5c90, #6b7eba);
    box-shadow: 0 12px 22px rgba(77, 92, 144, 0.32);
    color: #ffffff;
    border-color: rgba(255, 255, 255, 0.1);
}

.hc-sidebar-footer-card {
    margin-top: auto;
    padding: 1rem;
    border-radius: 22px;
    border: 1px solid rgba(208, 220, 255, 0.12);
    background:
        radial-gradient(circle at 100% 0%, rgba(106, 225, 255, 0.14), rgba(106, 225, 255, 0) 38%),
        linear-gradient(180deg, rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0.05));
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.05);
}

.hc-sidebar-footer-kicker {
    display: inline-block;
    margin-bottom: 0.45rem;
    color: rgba(228, 235, 255, 0.72);
    font-size: 0.7rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
}

.hc-sidebar-footer-card h6 {
    color: #ffffff;
}

.hc-sidebar-footer-card p {
    color: rgba(228, 235, 255, 0.76);
    line-height: 1.5;
}

.hc-admin-web .btn-primary {
    background: linear-gradient(135deg, #4d5c90, #6776ab);
    border-color: #4d5c90;
    box-shadow: 0 12px 22px rgba(77, 92, 144, 0.2);
}

.hc-admin-web .btn-primary:hover,
.hc-admin-web .btn-primary:focus {
    background: linear-gradient(135deg, #43517f, #5b699b);
    border-color: #43517f;
}

.hc-admin-web .btn-outline-primary {
    color: #4d5c90;
    border-color: rgba(77, 92, 144, 0.38);
}

.hc-admin-web .btn-outline-primary:hover,
.hc-admin-web .btn-outline-primary:focus {
    background: #4d5c90;
    border-color: #4d5c90;
}

.hc-admin-web .btn-outline-danger {
    color: #c14e4e;
    border-color: rgba(193, 78, 78, 0.28);
}

.hc-admin-web .btn-outline-danger:hover,
.hc-admin-web .btn-outline-danger:focus {
    background: #c14e4e;
    border-color: #c14e4e;
}

.hc-admin-web .mf-header {
    background:
        linear-gradient(180deg, rgba(246, 248, 253, 0.92) 0%, rgba(238, 242, 251, 0.88) 100%);
    backdrop-filter: blur(14px);
    min-height: var(--mf-header-height);
    height: auto;
    gap: 1rem;
    flex-wrap: wrap;
}

.hc-header-actions {
    margin-left: auto;
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 0.65rem;
    flex-wrap: wrap;
    min-width: 0;
}

.hc-header-page-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 0.65rem;
    flex-wrap: wrap;
}

.hc-header-page-actions > * {
    flex: 0 0 auto;
}

.hc-header-search {
    position: relative;
    flex: 1 1 320px;
    max-width: 420px;
    min-width: 260px;
}

.hc-header-search .hc-search-box {
    margin-bottom: 0;
    min-height: 50px;
    padding-right: 0.6rem;
    box-shadow: 0 10px 20px rgba(28, 41, 70, 0.07);
}

.hc-header-search .hc-search-box input {
    font-weight: 600;
}

.hc-header-search-clear {
    width: 30px;
    height: 30px;
    padding: 0;
    border: 0;
    border-radius: 999px;
    color: #5d6d8a;
    background: rgba(77, 92, 144, 0.08);
}

.hc-global-search-panel {
    position: absolute;
    top: calc(100% + 0.55rem);
    right: 0;
    left: auto;
    z-index: 1085;
    width: min(100vw - 2rem, 640px);
    max-width: 640px;
    padding: 0.95rem;
    border: 1px solid #dce3f4;
    border-radius: 22px;
    background: linear-gradient(150deg, rgba(255, 255, 255, 0.98) 0%, rgba(244, 247, 255, 0.98) 100%);
    box-shadow: 0 24px 46px rgba(34, 49, 90, 0.16);
}

.hc-global-search-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.75rem;
}

.hc-global-search-head strong {
    color: #22315a;
    font-size: 0.92rem;
    font-weight: 900;
}

.hc-global-search-head small {
    color: #6b7c98;
    font-size: 0.78rem;
    text-align: right;
}

.hc-global-search-status {
    margin-bottom: 0.75rem;
    color: #5f6f8f;
    font-size: 0.82rem;
    font-weight: 700;
}

.hc-global-search-section + .hc-global-search-section {
    margin-top: 0.95rem;
}

.hc-global-search-section-title {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.65rem;
    margin-bottom: 0.55rem;
}

.hc-global-search-section-title strong {
    color: #243350;
    font-size: 0.82rem;
    font-weight: 900;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.hc-global-search-section-title span {
    color: #7b8aa6;
    font-size: 0.75rem;
}

.hc-global-search-results {
    display: grid;
    gap: 0.65rem;
}

.hc-global-search-item {
    display: grid;
    grid-template-columns: auto 1fr auto;
    gap: 0.85rem;
    align-items: center;
    padding: 0.85rem 0.9rem;
    border-radius: 18px;
    border: 1px solid #dde5f6;
    background: linear-gradient(150deg, #ffffff 0%, #f6f8ff 100%);
    color: #243350;
    text-decoration: none;
    transition: transform 0.15s ease, box-shadow 0.15s ease, border-color 0.15s ease;
}

.hc-global-search-item:hover,
.hc-global-search-item:focus {
    transform: translateY(-1px);
    border-color: rgba(77, 92, 144, 0.26);
    box-shadow: 0 16px 24px rgba(34, 49, 90, 0.08);
    color: #243350;
}

.hc-global-search-item-icon {
    width: 46px;
    height: 46px;
    border-radius: 16px;
    display: grid;
    place-items: center;
    color: #fff;
    font-size: 1rem;
    background: linear-gradient(145deg, #6f7ee8, #3e56c8);
    box-shadow: 0 10px 18px rgba(62, 86, 200, 0.18);
}

.hc-global-search-item.is-customer .hc-global-search-item-icon {
    background: linear-gradient(145deg, #ffbe66, #d48a00);
}

.hc-global-search-item.is-inactive .hc-global-search-item-icon {
    background: linear-gradient(145deg, #8a96b0, #65738d);
}

.hc-global-search-item-copy {
    min-width: 0;
}

.hc-global-search-item-copy strong {
    display: block;
    font-size: 0.95rem;
    font-weight: 900;
    color: #22315a;
}

.hc-global-search-item-copy small {
    display: block;
    margin-top: 0.18rem;
    color: #62708d;
    font-size: 0.8rem;
}

.hc-global-search-item-meta {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 0.3rem;
}

.hc-global-search-tag {
    display: inline-flex;
    align-items: center;
    gap: 0.3rem;
    padding: 0.28rem 0.55rem;
    border-radius: 999px;
    background: rgba(77, 92, 144, 0.1);
    color: #4d5c90;
    font-size: 0.72rem;
    font-weight: 800;
}

.hc-global-search-empty {
    padding: 0.9rem 0.95rem;
    border-radius: 16px;
    border: 1px dashed #cfd8eb;
    background: rgba(77, 92, 144, 0.05);
    color: #5f6f8f;
    font-size: 0.84rem;
}

.hc-brand-logo {
    display: block;
    width: 100%;
    height: auto;
}

.hc-brand-mark {
    width: 58px;
    height: 58px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 18px;
    padding: 0.45rem;
    background: rgba(255, 255, 255, 0.08);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.06);
    flex: 0 0 auto;
}

.hc-brand-copy {
    display: flex;
    flex-direction: column;
    color: #f2f5ff;
    min-width: 0;
}

.hc-brand-copy strong {
    font-size: 1rem;
    font-weight: 800;
}

.hc-brand-copy small {
    color: rgba(242, 245, 255, 0.72);
    font-size: 0.78rem;
}

.hc-header-copy {
    display: flex;
    flex-direction: column;
}

.hc-header-copy strong {
    color: #16213b;
    font-size: 1rem;
    font-weight: 800;
}

.hc-header-copy small {
    color: #697792;
    font-size: 0.82rem;
}

.hc-sync-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.55rem 0.85rem;
    border-radius: 999px;
    border: 1px solid rgba(77, 92, 144, 0.18);
    background: rgba(255, 255, 255, 0.8);
    color: #425179;
    font-weight: 700;
    font-size: 0.83rem;
}

.hc-profile-trigger {
    display: inline-flex;
    align-items: center;
    gap: 0.75rem;
    min-height: 50px;
    padding: 0.45rem 0.85rem 0.45rem 0.55rem;
    border: 1px solid rgba(77, 92, 144, 0.16);
    border-radius: 18px;
    background: rgba(255, 255, 255, 0.88);
    color: #243350;
    box-shadow: 0 10px 20px rgba(28, 41, 70, 0.07);
}

.hc-admin-alert-trigger {
    display: inline-flex;
    align-items: center;
    gap: 0.8rem;
    min-height: 50px;
    padding: 0.45rem 0.85rem 0.45rem 0.7rem;
    border: 1px solid rgba(77, 92, 144, 0.22);
    border-radius: 18px;
    background:
        radial-gradient(circle at 18% 20%, rgba(255, 255, 255, 0.95), rgba(255, 255, 255, 0.72) 34%, transparent 35%),
        linear-gradient(135deg, rgba(255, 255, 255, 0.95), rgba(238, 243, 255, 0.9));
    color: #243350;
    box-shadow: 0 10px 20px rgba(28, 41, 70, 0.07);
}

.hc-admin-alert-trigger:hover,
.hc-admin-alert-trigger:focus,
.hc-admin-alert-trigger.show {
    background: #ffffff;
    border-color: rgba(77, 92, 144, 0.24);
    color: #243350;
}

.hc-admin-alert-trigger::after {
    margin-left: 0.35rem;
}

.hc-admin-alert-icon {
    position: relative;
    width: 36px;
    height: 36px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 12px;
    background: linear-gradient(135deg, #4d5c90, #6f80ba);
    color: #ffffff;
    box-shadow: 0 10px 20px rgba(77, 92, 144, 0.24);
}

.hc-admin-alert-badge {
    position: absolute;
    top: -0.35rem;
    right: -0.45rem;
    min-width: 1.35rem;
    height: 1.35rem;
    padding: 0 0.35rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 999px;
    background: linear-gradient(135deg, #d9485f, #f17959);
    color: #ffffff;
    font-size: 0.72rem;
    font-weight: 800;
    line-height: 1;
    box-shadow: 0 8px 16px rgba(217, 72, 95, 0.24);
}

.hc-admin-alert-copy {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    line-height: 1.15;
}

.hc-admin-alert-copy strong {
    color: #203054;
    font-size: 0.9rem;
    font-weight: 800;
}

.hc-admin-alert-copy small {
    color: #6d7d97;
    font-size: 0.76rem;
    margin-top: 0.18rem;
}

.hc-admin-alert-menu {
    width: min(430px, calc(100vw - 1.5rem));
    padding: 0.55rem;
    border: 1px solid rgba(179, 192, 231, 0.28);
    border-radius: 20px;
    background:
        radial-gradient(circle at top left, rgba(147, 166, 229, 0.34), transparent 34%),
        linear-gradient(145deg, #182447 0%, #25376a 48%, #4d5c90 100%);
    box-shadow: 0 28px 70px rgba(21, 31, 63, 0.34);
    overflow: hidden;
}

.hc-admin-alert-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.8rem;
    padding: 0.15rem 0.15rem 0.55rem;
    margin-bottom: 0.45rem;
    border-bottom: 1px solid rgba(255, 255, 255, 0.12);
}

.hc-admin-alert-kicker {
    display: inline-flex;
    align-items: center;
    width: fit-content;
    margin-bottom: 0.25rem;
    padding: 0.2rem 0.55rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.13);
    color: #dce6ff;
    font-size: 0.68rem;
    font-weight: 800;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.hc-admin-alert-head strong {
    display: block;
    color: #ffffff;
    font-size: 1.02rem;
}

.hc-admin-alert-head small {
    color: #c6d3f5;
}

.hc-admin-alert-tools {
    display: flex;
    align-items: center;
    gap: 0.55rem;
    flex-wrap: wrap;
    justify-content: flex-end;
}

.hc-admin-alert-tools .btn {
    border-radius: 999px;
    font-weight: 800;
}

.hc-admin-alert-tools .btn-outline-primary {
    border-color: rgba(255, 255, 255, 0.36);
    color: #ffffff;
}

.hc-admin-alert-tools .btn-outline-primary:hover,
.hc-admin-alert-tools .btn-outline-primary:focus {
    background: rgba(255, 255, 255, 0.14);
    color: #ffffff;
}

.hc-admin-alert-summary {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.4rem;
    margin-bottom: 0.5rem;
}

.hc-admin-alert-summary span {
    display: flex;
    flex-direction: column;
    gap: 0.1rem;
    min-height: 2.6rem;
    padding: 0.42rem 0.55rem;
    border-radius: 12px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.1);
    color: #cdd8f7;
    font-size: 0.74rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

.hc-admin-alert-summary strong {
    color: #ffffff;
    font-size: 1rem;
    line-height: 1;
}

.hc-admin-alert-sound-toggle {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    min-height: 2rem;
    padding: 0.35rem 0.6rem;
    border-radius: 999px;
    border: 1px solid rgba(77, 92, 144, 0.14);
    background: rgba(255, 255, 255, 0.84);
    color: #425179;
    font-size: 0.8rem;
    font-weight: 700;
}

.hc-admin-alert-sound-toggle input {
    width: 0.95rem;
    height: 0.95rem;
    accent-color: #4d5c90;
}

.hc-admin-alert-permission-note {
    margin-bottom: 0.75rem;
    padding: 0.68rem 0.8rem;
    border-radius: 14px;
    border: 1px solid rgba(77, 92, 144, 0.12);
    background: rgba(242, 246, 255, 0.9);
    color: #5f6f8a;
    font-size: 0.84rem;
}

.hc-admin-alert-permission-note.is-granted {
    border-color: rgba(46, 154, 95, 0.18);
    background: rgba(235, 249, 241, 0.92);
    color: #2f7b51;
}

.hc-admin-alert-permission-note.is-denied {
    border-color: rgba(217, 72, 95, 0.18);
    background: rgba(255, 241, 244, 0.94);
    color: #a84358;
}

.hc-admin-alert-list {
    max-height: 17rem;
    overflow-y: auto;
    padding-right: 0.2rem;
}

.hc-admin-alert-table-wrap {
    overflow-x: auto;
    border: 1px solid rgba(255, 255, 255, 0.14);
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.94);
}

.hc-admin-digest-card {
    padding: 0.62rem;
    margin-bottom: 0.5rem;
    border: 1px solid rgba(255, 255, 255, 0.18);
    border-radius: 16px;
    background:
        radial-gradient(circle at top right, rgba(255, 255, 255, 0.22), transparent 30%),
        linear-gradient(135deg, rgba(255, 255, 255, 0.97), rgba(237, 243, 255, 0.94));
    box-shadow: 0 14px 30px rgba(8, 16, 38, 0.16);
}

.hc-admin-digest-card.is-critical {
    background:
        radial-gradient(circle at top right, rgba(255, 255, 255, 0.24), transparent 30%),
        linear-gradient(135deg, #fff2f4, #eef3ff);
}

.hc-admin-digest-card.is-warning {
    background:
        radial-gradient(circle at top right, rgba(255, 255, 255, 0.24), transparent 30%),
        linear-gradient(135deg, #fff8e8, #eef3ff);
}

.hc-admin-digest-card.is-good {
    background:
        radial-gradient(circle at top right, rgba(255, 255, 255, 0.24), transparent 30%),
        linear-gradient(135deg, #effcf5, #eef3ff);
}

.hc-admin-digest-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.65rem;
    margin-bottom: 0.55rem;
}

.hc-admin-digest-head span {
    display: block;
    color: #6c7897;
    font-size: 0.68rem;
    font-weight: 900;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.hc-admin-digest-head strong {
    display: block;
    color: #203054;
    font-size: 0.95rem;
    font-weight: 950;
}

.hc-admin-digest-head .btn {
    border-radius: 999px;
    color: #4d5c90;
    font-weight: 900;
    box-shadow: 0 8px 18px rgba(77, 92, 144, 0.13);
}

.hc-admin-digest-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.42rem;
}

.hc-admin-digest-metric {
    display: grid;
    gap: 0.05rem;
    padding: 0.48rem 0.5rem;
    border-radius: 13px;
    border: 1px solid rgba(77, 92, 144, 0.1);
    background: rgba(255, 255, 255, 0.72);
}

.hc-admin-digest-metric small {
    color: #68748f;
    font-size: 0.66rem;
    font-weight: 900;
    text-transform: uppercase;
}

.hc-admin-digest-metric strong {
    color: #203054;
    font-size: 1rem;
    line-height: 1;
    font-weight: 950;
}

.hc-admin-digest-metric em {
    color: #71809c;
    font-size: 0.68rem;
    font-style: normal;
}

.hc-admin-digest-metric.is-critical {
    border-color: rgba(217, 72, 95, 0.2);
    background: rgba(255, 242, 244, 0.9);
}

.hc-admin-digest-metric.is-warning {
    border-color: rgba(236, 167, 44, 0.22);
    background: rgba(255, 248, 232, 0.92);
}

.hc-admin-digest-metric.is-good {
    border-color: rgba(47, 159, 104, 0.2);
    background: rgba(239, 252, 245, 0.92);
}

.hc-admin-alert-table {
    width: 100%;
    min-width: 390px;
    border-collapse: separate;
    border-spacing: 0;
    color: #263755;
}

.hc-admin-alert-table th {
    position: sticky;
    top: 0;
    z-index: 1;
    padding: 0.45rem 0.55rem;
    color: #4d5c90;
    background: #eef3ff;
    font-size: 0.68rem;
    font-weight: 950;
    letter-spacing: 0.07em;
    text-transform: uppercase;
    border-bottom: 1px solid rgba(77, 92, 144, 0.12);
}

.hc-admin-alert-table td {
    padding: 0.5rem 0.55rem;
    vertical-align: top;
    border-bottom: 1px solid rgba(77, 92, 144, 0.09);
}

.hc-admin-alert-table tr:last-child td {
    border-bottom: 0;
}

.hc-admin-alert-table td:first-child {
    width: 6.7rem;
}

.hc-admin-alert-table td:last-child {
    width: 5.2rem;
    text-align: right;
}

.hc-admin-alert-row {
    background: #ffffff;
}

.hc-admin-alert-row.is-critical {
    background: #fff2f4;
}

.hc-admin-alert-row.is-warning {
    background: #fff8e8;
}

.hc-admin-alert-row.is-good {
    background: #effcf5;
}

.hc-admin-alert-row.is-normal {
    background: #f6f8ff;
}

.hc-admin-alert-row.is-read {
    opacity: 0.58;
    filter: saturate(0.75);
}

.hc-admin-alert-row strong,
.hc-admin-alert-row span,
.hc-admin-alert-row small {
    display: block;
}

.hc-admin-alert-row strong {
    color: #203054;
    font-size: 0.82rem;
    line-height: 1.2;
}

.hc-admin-alert-row td > span:not(.hc-admin-alert-chip):not(.hc-admin-alert-muted) {
    margin-top: 0.14rem;
    color: #566783;
    font-size: 0.72rem;
    line-height: 1.25;
}

.hc-admin-alert-row small {
    margin-top: 0.25rem;
    color: #72809c;
    font-size: 0.68rem;
    line-height: 1.15;
}

.hc-admin-alert-table .btn {
    padding: 0.22rem 0.5rem;
    border-radius: 999px;
    font-size: 0.7rem;
    font-weight: 900;
}

.hc-admin-alert-muted {
    color: #7b879e;
    font-size: 0.78rem;
    font-weight: 900;
}

.hc-admin-alert-item {
    position: relative;
    display: grid;
    grid-template-columns: 2.55rem minmax(0, 1fr);
    gap: 0.75rem;
    padding: 0.85rem;
    border-radius: 20px;
    border: 1px solid rgba(255, 255, 255, 0.15);
    background: rgba(255, 255, 255, 0.92);
    box-shadow: 0 16px 32px rgba(8, 16, 38, 0.16);
    overflow: hidden;
    transform: translateY(0);
    transition: transform 0.2s ease, box-shadow 0.2s ease, opacity 0.2s ease;
}

.hc-admin-alert-item:hover {
    transform: translateY(-2px);
    box-shadow: 0 20px 38px rgba(8, 16, 38, 0.2);
}

.hc-admin-alert-item.is-read {
    opacity: 0.58;
    filter: saturate(0.75);
}

.hc-admin-alert-item.is-read strong,
.hc-admin-alert-item.is-read p,
.hc-admin-alert-item.is-read small {
    color: #73829b;
}

.hc-admin-alert-item.is-critical {
    border-color: rgba(217, 72, 95, 0.36);
    background: linear-gradient(135deg, rgba(255, 236, 239, 0.98), rgba(255, 250, 251, 0.98));
}

.hc-admin-alert-item.is-warning {
    border-color: rgba(236, 167, 44, 0.36);
    background: linear-gradient(135deg, rgba(255, 247, 228, 0.98), rgba(255, 252, 245, 0.98));
}

.hc-admin-alert-item.is-normal {
    border-color: rgba(77, 92, 144, 0.22);
    background: linear-gradient(135deg, rgba(239, 244, 255, 0.98), rgba(250, 252, 255, 0.98));
}

.hc-admin-alert-item.is-good {
    border-color: rgba(55, 172, 112, 0.3);
    background: linear-gradient(135deg, rgba(232, 250, 240, 0.98), rgba(248, 255, 251, 0.98));
}

.hc-admin-alert-item-icon {
    width: 2.45rem;
    height: 2.45rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 16px;
    background: linear-gradient(135deg, #4d5c90, #7f91cf);
    color: #ffffff;
    box-shadow: 0 12px 24px rgba(77, 92, 144, 0.24);
}

.hc-admin-alert-item.is-critical .hc-admin-alert-item-icon {
    background: linear-gradient(135deg, #d9485f, #f17959);
}

.hc-admin-alert-item.is-warning .hc-admin-alert-item-icon {
    background: linear-gradient(135deg, #eca72c, #f5c064);
}

.hc-admin-alert-item.is-good .hc-admin-alert-item-icon {
    background: linear-gradient(135deg, #2f9f68, #5dcf94);
}

.hc-admin-alert-item-body {
    min-width: 0;
}

.hc-admin-alert-item-head {
    display: flex;
    justify-content: space-between;
    gap: 0.7rem;
    align-items: center;
    margin-bottom: 0.4rem;
}

.hc-admin-alert-item strong {
    display: block;
    color: #203054;
    margin-bottom: 0.35rem;
}

.hc-admin-alert-item p {
    margin-bottom: 0.6rem;
    color: #4d5f7c;
    font-size: 0.92rem;
}

.hc-admin-alert-chip {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0.28rem 0.55rem;
    border-radius: 999px;
    font-size: 0.72rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.08em;
}

.hc-admin-alert-chip.is-critical {
    background: rgba(217, 72, 95, 0.14);
    color: #b23a53;
}

.hc-admin-alert-chip.is-warning {
    background: rgba(236, 167, 44, 0.14);
    color: #b27708;
}

.hc-admin-alert-chip.is-normal {
    background: rgba(77, 92, 144, 0.12);
    color: #4d5c90;
}

.hc-admin-alert-chip.is-good {
    background: rgba(47, 159, 104, 0.14);
    color: #25784f;
}

.hc-admin-alert-empty {
    display: grid;
    justify-items: center;
    gap: 0.25rem;
    padding: 1.25rem;
    border: 1px dashed rgba(255, 255, 255, 0.22);
    border-radius: 20px;
    color: #dbe5ff;
    text-align: center;
    background: rgba(255, 255, 255, 0.1);
}

.hc-admin-alert-empty i {
    font-size: 1.65rem;
    color: #ffffff;
}

.hc-admin-alert-empty strong {
    color: #ffffff;
}

.hc-admin-alert-empty span {
    max-width: 18rem;
    font-size: 0.86rem;
}

.hc-profile-trigger:hover,
.hc-profile-trigger:focus,
.hc-profile-trigger.show {
    background: #ffffff;
    border-color: rgba(77, 92, 144, 0.24);
    color: #243350;
}

.hc-profile-trigger::after {
    margin-left: 0.4rem;
}

.hc-profile-trigger-avatar {
    width: 36px;
    height: 36px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 12px;
    background: linear-gradient(135deg, #4d5c90, #6f80ba);
    color: #ffffff;
    font-weight: 800;
    flex: 0 0 auto;
}

.hc-profile-trigger-copy {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    line-height: 1.15;
}

.hc-profile-trigger-copy strong {
    color: #203054;
    font-size: 0.9rem;
    font-weight: 800;
}

.hc-profile-trigger-copy small {
    color: #6d7d97;
    font-size: 0.76rem;
    margin-top: 0.18rem;
}

.hc-profile-menu {
    min-width: 240px;
    padding: 0.55rem;
    border: 1px solid #dee6f6;
    border-radius: 18px;
    background: linear-gradient(150deg, #ffffff 0%, #f8faff 100%);
    box-shadow: 0 18px 36px rgba(28, 41, 70, 0.14);
}

.hc-profile-menu-head {
    padding: 0.65rem 0.75rem 0.85rem;
    margin-bottom: 0.35rem;
    border-bottom: 1px solid #e8eef9;
}

.hc-profile-menu-head strong {
    display: block;
    color: #203054;
    font-size: 0.92rem;
}

.hc-profile-menu-head small {
    display: block;
    margin-top: 0.2rem;
    color: #6d7d97;
    line-height: 1.4;
}

.hc-profile-menu-item {
    display: flex;
    align-items: center;
    gap: 0.7rem;
    min-height: 44px;
    border-radius: 14px;
    color: #314267;
    font-weight: 700;
}

.hc-profile-menu-item i {
    width: 18px;
    text-align: center;
}

.hc-profile-menu-item:hover,
.hc-profile-menu-item:focus {
    background: rgba(77, 92, 144, 0.08);
    color: #22314f;
}

.hc-profile-menu-item-danger {
    color: #b14c4c;
}

.hc-profile-menu-item-danger:hover,
.hc-profile-menu-item-danger:focus {
    background: rgba(193, 78, 78, 0.1);
    color: #a23d3d;
}

.hc-admin-web .mf-db2-hero {
    background:
        radial-gradient(circle at 12% 15%, rgba(157, 171, 220, 0.18) 0, rgba(157, 171, 220, 0) 26%),
        radial-gradient(circle at 92% 14%, rgba(213, 220, 245, 0.18) 0, rgba(213, 220, 245, 0) 28%),
        linear-gradient(145deg, #20294a 0%, #33406d 46%, #4d5c90 100%);
    border-color: rgba(184, 194, 228, 0.26);
}

.hc-admin-web .mf-db2-date-pill,
.hc-admin-web .mf-db2-mini-chip {
    background: rgba(255, 255, 255, 0.12);
    border-color: rgba(255, 255, 255, 0.18);
}

.hc-admin-web .mf-db2-command-icon {
    background: linear-gradient(135deg, rgba(157, 171, 220, 0.34), rgba(89, 105, 158, 0.28));
}

.hc-admin-web .mf-db2-inline-progress-bar {
    background: linear-gradient(90deg, #8c98c4 0%, #4d5c90 100%);
}

.hc-admin-web .mf-db2-stat-icon,
.hc-admin-web .hc-live-dot:not(.is-offline) {
    color: #4d5c90;
}

.hc-surface-card {
    padding: 1.15rem;
    border-radius: 24px;
    border: 1px solid #dfe8f8;
    background:
        radial-gradient(circle at 92% 12%, rgba(141, 157, 207, 0.2) 0, rgba(141, 157, 207, 0) 30%),
        linear-gradient(150deg, #ffffff 0%, #f7faff 100%);
    box-shadow: 0 18px 32px rgba(28, 41, 70, 0.08);
}

.interested-page-shell {
    display: grid;
    gap: 1rem;
    padding: 1.25rem;
}

.interested-page-hero {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    padding: 1.1rem 1.15rem;
    border-radius: 26px;
    border: 1px solid #dce3f4;
    background:
        radial-gradient(circle at top right, rgba(141, 157, 207, 0.16) 0, rgba(141, 157, 207, 0) 28%),
        linear-gradient(145deg, #ffffff 0%, #f5f8ff 100%);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.7);
}

.interested-page-hero-copy {
    min-width: 0;
}

.interested-page-hero-copy h5 {
    margin: 0.25rem 0 0.4rem;
    color: #1d2a49;
    font-weight: 800;
    letter-spacing: -0.03em;
}

.interested-page-hero-copy p {
    margin: 0;
    color: #61708e;
    line-height: 1.6;
    max-width: 72ch;
}

.interested-page-hero-pills {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 0.5rem;
}

.interested-hero-pill {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 38px;
    padding: 0.45rem 0.78rem;
    border-radius: 999px;
    border: 1px solid #d9e1f4;
    background: #fff;
    color: #324171;
    font-size: 0.84rem;
    font-weight: 800;
    box-shadow: 0 8px 16px rgba(28, 41, 70, 0.04);
}

.interested-summary-grid .hc-summary-card {
    min-height: 100%;
}

.interested-filters-card {
    padding: 1rem 1rem 0.9rem;
    border-radius: 24px;
    border: 1px solid #dce3f4;
    background:
        radial-gradient(circle at top right, rgba(141, 157, 207, 0.14) 0, rgba(141, 157, 207, 0) 30%),
        linear-gradient(150deg, #ffffff 0%, #f8fbff 100%);
    box-shadow: 0 16px 28px rgba(28, 41, 70, 0.06);
}

.interested-filters-card .form-label {
    color: #415272;
    font-size: 0.84rem;
}

.interested-filters-card .form-control,
.interested-filters-card .form-select {
    min-height: 46px;
    border-radius: 14px;
    border-color: #d7dfef;
}

.interested-filters-card .hc-search-box {
    margin-bottom: 0;
}

.interested-filters-card .btn {
    min-height: 46px;
}

.interested-section-card {
    padding: 1.05rem;
    border-radius: 24px;
    border: 1px solid #dce3f4;
    background:
        radial-gradient(circle at top right, rgba(141, 157, 207, 0.14) 0, rgba(141, 157, 207, 0) 30%),
        linear-gradient(150deg, #ffffff 0%, #f8fbff 100%);
    box-shadow: 0 18px 32px rgba(28, 41, 70, 0.07);
}

.interested-section-card .table-responsive {
    border-radius: 18px;
    overflow: hidden;
}

.interested-section-card .hc-table thead th {
    position: sticky;
    top: 0;
    z-index: 1;
    background: linear-gradient(180deg, rgba(248, 250, 255, 0.96), rgba(241, 245, 252, 0.96));
}

.interested-section-card .hc-table tbody tr:hover {
    background: rgba(77, 92, 144, 0.03);
}

.interested-section-card .hc-table tbody td {
    vertical-align: top;
}

.interested-section-card .hc-status {
    white-space: nowrap;
}

.interested-section-card .btn-sm {
    border-radius: 999px;
    padding-left: 0.78rem;
    padding-right: 0.78rem;
}

.interested-action-dropdown .btn {
    min-width: 104px;
    justify-content: center;
}

.interested-action-dropdown .dropdown-menu {
    min-width: 220px;
    padding: 0.45rem;
    border-radius: 18px;
    border: 1px solid #dce3f4;
    box-shadow: 0 18px 34px rgba(28, 41, 70, 0.12);
}

.interested-action-dropdown .dropdown-item {
    display: flex;
    align-items: center;
    gap: 0.25rem;
    min-height: 42px;
    border-radius: 12px;
    font-weight: 700;
    color: #2c395d;
}

.interested-action-dropdown .dropdown-item:hover,
.interested-action-dropdown .dropdown-item:focus {
    background: rgba(77, 92, 144, 0.08);
    color: #1f2c4e;
}

.interested-action-dropdown .dropdown-item i {
    width: 18px;
    color: #5d6d8a;
}

@media (max-width: 991.98px) {
    .interested-page-hero {
        flex-direction: column;
    }

    .interested-page-hero-pills {
        justify-content: flex-start;
    }

    .interested-page-shell {
        padding: 1rem;
    }
}

.hc-admin-web .mf-db2-chart-panel,
.hc-admin-web .mf-db2-feed-panel,
.hc-admin-web .mf-db2-bottom-card,
.hc-admin-web .mf-db2-stat-tile,
.hc-admin-web .hc-surface-card {
    border-color: #dce3f4;
    background:
        radial-gradient(circle at 92% 10%, rgba(141, 157, 207, 0.18) 0, rgba(141, 157, 207, 0) 28%),
        linear-gradient(150deg, #ffffff 0%, #f8faff 100%);
}

.hc-summary-card {
    padding: 1.15rem 1.2rem;
    border-radius: 22px;
    border: 1px solid rgba(77, 92, 144, 0.08);
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.98) 0%, rgba(238, 242, 251, 0.92) 100%);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.65);
}

.hc-summary-card h3 {
    margin: 0.35rem 0 0.3rem;
    color: #1f2c4e;
    font-size: 1.9rem;
    font-weight: 800;
}

.hc-summary-card p {
    color: #62708e;
    line-height: 1.5;
}

.hc-page-flash-stack {
    margin-bottom: 1rem;
}

.hc-staff-stack {
    display: flex;
    flex-direction: column;
    gap: 0.85rem;
}

.hc-staff-tile {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    padding: 0.95rem;
    border-radius: 18px;
    border: 1px solid #e2eaf8;
    background: linear-gradient(145deg, #ffffff 0%, #f8fbff 100%);
}

.hc-staff-tile strong {
    display: block;
    color: #182843;
}

.hc-staff-tile small {
    display: block;
    margin-top: 0.12rem;
    color: #64758d;
    line-height: 1.45;
}

.hc-live-dot {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: #19b86d;
    box-shadow: 0 0 0 8px rgba(25, 184, 109, 0.12);
    flex: 0 0 auto;
}

.hc-live-dot.is-offline {
    background: #7a869d;
    box-shadow: 0 0 0 8px rgba(122, 134, 157, 0.12);
}

.hc-filter-row {
    display: flex;
    flex-wrap: wrap;
    gap: 0.7rem;
    margin: 1rem 0;
}

.hc-filter-chip {
    border: 1px solid #d5def2;
    border-radius: 999px;
    background: #fff;
    color: #445176;
    padding: 0.62rem 0.9rem;
    font-weight: 700;
    transition: all 0.2s ease;
}

.hc-filter-chip.is-active,
.hc-filter-chip:hover {
    border-color: #97a7d7;
    background: var(--hc-primary-50);
    color: #30406d;
}

.hc-search-box {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    padding: 0.82rem 0.95rem;
    border-radius: 16px;
    border: 1px solid #dde5f6;
    background: #fff;
    margin-bottom: 1rem;
}

.hc-search-box i {
    color: #6b7b95;
}

.hc-search-box input {
    width: 100%;
    border: 0;
    outline: 0;
    background: transparent;
    color: #22314f;
}

.hc-admin-footer {
    padding: 0.9rem 1.25rem 1.4rem;
}

.hc-admin-footer-inner {
    display: flex;
    flex-wrap: wrap;
    gap: 0.65rem 1.2rem;
    align-items: center;
    justify-content: space-between;
    border: 1px solid #dde5f6;
    border-radius: 14px;
    background: linear-gradient(150deg, #ffffff 0%, #f4f7ff 100%);
    color: #5f6f8f;
    font-size: 0.82rem;
    padding: 0.7rem 0.9rem;
}

.hc-admin-footer-inner strong {
    color: #324171;
    letter-spacing: 0.03em;
}

.hc-inline-link {
    color: #4d5c90;
    font-weight: 700;
    text-decoration: none;
}

.hc-inline-link:hover,
.hc-inline-link:focus {
    color: #344170;
    text-decoration: underline;
}

.hc-table {
    --bs-table-bg: transparent;
    --bs-table-striped-bg: transparent;
    --bs-table-hover-bg: rgba(77, 92, 144, 0.04);
}

.hc-table thead th {
    border-bottom: 1px solid #dde5f6;
    color: #667692;
    font-size: 0.78rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    font-weight: 800;
    padding-top: 0;
}

.hc-table tbody td {
    padding: 1rem 0.75rem;
    border-bottom: 1px solid #edf1fa;
    color: #364765;
}

.hc-modal-card {
    border: 1px solid #dce3f4;
    border-radius: 28px;
    background:
        radial-gradient(circle at 92% 10%, rgba(141, 157, 207, 0.18) 0, rgba(141, 157, 207, 0) 28%),
        linear-gradient(150deg, #ffffff 0%, #f8faff 100%);
    box-shadow: 0 24px 48px rgba(28, 41, 70, 0.14);
}

.hc-modal-card .form-control {
    min-height: 48px;
    border-radius: 16px;
    border-color: #d7deef;
}

.hc-modal-card .form-select,
.hc-modal-card textarea.form-control {
    border-radius: 16px;
    border-color: #d7deef;
}

.hc-modal-card textarea.form-control {
    min-height: 120px;
}

.hc-route-map-shell {
    display: grid;
    gap: 1rem;
}

.hc-route-map-hero {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 0.95rem;
    align-items: center;
    padding: 1rem 1.1rem;
    border-radius: 24px;
    border: 1px solid #dce3f4;
    background: linear-gradient(140deg, #ffffff 0%, #eef3ff 55%, #fbeee6 100%);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.6);
}

.hc-route-map-hero-graphic {
    position: relative;
    width: 86px;
    height: 86px;
    border-radius: 24px;
    background: radial-gradient(circle at 30% 30%, rgba(255, 255, 255, 0.95), rgba(200, 214, 255, 0.68));
    border: 1px solid rgba(77, 92, 144, 0.14);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.68), 0 16px 28px rgba(77, 92, 144, 0.12);
    overflow: hidden;
}

.hc-route-map-hero-graphic::before {
    content: "";
    position: absolute;
    inset: 16px 8px 14px;
    border-radius: 999px;
    border: 3px solid rgba(77, 92, 144, 0.14);
    border-right-color: rgba(77, 92, 144, 0.3);
    transform: rotate(-12deg);
}

.hc-route-map-hero-sign,
.hc-route-map-hero-car,
.hc-route-map-hero-spark {
    position: absolute;
    display: grid;
    place-items: center;
    border-radius: 999px;
    animation: hcRouteBob 4.5s ease-in-out infinite;
}

.hc-route-map-hero-sign {
    width: 36px;
    height: 36px;
    top: 12px;
    left: 12px;
    background: #22315a;
    color: #fff;
}

.hc-route-map-hero-car {
    width: 42px;
    height: 42px;
    bottom: 10px;
    right: 10px;
    background: linear-gradient(145deg, #ff9b6c, #f24f67);
    color: #fff;
    animation-delay: 0.4s;
}

.hc-route-map-hero-spark {
    top: 50%;
    left: 50%;
    width: 28px;
    height: 28px;
    transform: translate(-50%, -50%);
    color: #5a69d6;
    animation-delay: 0.8s;
}

.hc-route-map-hero-copy strong {
    display: block;
    margin-bottom: 0.25rem;
    color: #22315a;
    font-size: 1.02rem;
    font-weight: 900;
}

.hc-route-map-hero-copy p {
    margin: 0;
    color: #556483;
    line-height: 1.5;
}

.hc-route-map-summary {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.75rem;
}

.hc-route-map-summary-card {
    padding: 0.95rem 1rem;
    border-radius: 18px;
    border: 1px solid #dce3f4;
    background: linear-gradient(150deg, #ffffff 0%, #eef3ff 100%);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.55);
}

.hc-route-map-summary-card span {
    display: block;
    margin-bottom: 0.3rem;
    font-size: 0.74rem;
    font-weight: 800;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: #7383a2;
}

.hc-route-map-summary-card strong {
    color: #22315a;
    font-size: 1rem;
    font-weight: 800;
}

.hc-route-map-summary-card small {
    display: block;
    margin-top: 0.25rem;
    color: #637694;
}

.hc-route-map-road-stage {
    position: relative;
    padding: 0.25rem 0 0.5rem;
}

.hc-route-map-road-stage::before {
    content: "";
    position: absolute;
    inset: 0 9%;
    border-radius: 40px;
    background:
        radial-gradient(circle at top left, rgba(124, 142, 255, 0.12), transparent 30%),
        radial-gradient(circle at bottom right, rgba(247, 167, 116, 0.1), transparent 30%);
    pointer-events: none;
}

.hc-route-map-road-svg {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    pointer-events: none;
    opacity: 0.9;
}

.hc-route-map-road-shadow {
    fill: none;
    stroke: rgba(24, 31, 58, 0.16);
    stroke-width: 30;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.hc-route-map-road-track {
    fill: none;
    stroke: url(#hcRouteMapRoadGlow);
    stroke-width: 22;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.hc-route-map-road-lane {
    fill: none;
    stroke: rgba(255, 255, 255, 0.92);
    stroke-width: 4;
    stroke-dasharray: 14 16;
    stroke-linecap: round;
    stroke-linejoin: round;
    opacity: 0.95;
    animation: hcRouteLaneDrift 12s linear infinite;
}

.hc-route-map-road-node-dot {
    fill: rgba(34, 49, 90, 0.96);
    stroke: rgba(255, 255, 255, 0.9);
    stroke-width: 4;
}

.hc-route-map-road-node-core {
    fill: #fff;
    stroke-width: 0;
}

.hc-route-map-road-node-dot.is-primary,
.hc-route-map-road-node-core.is-primary {
    fill: #4d5c90;
}

.hc-route-map-road-node-dot.is-success,
.hc-route-map-road-node-core.is-success {
    fill: #109e65;
}

.hc-route-map-road-node-dot.is-warning,
.hc-route-map-road-node-core.is-warning {
    fill: #b16d00;
}

.hc-route-map-road-node-dot.is-danger,
.hc-route-map-road-node-core.is-danger {
    fill: #e2585e;
}

.hc-route-map-road-node-dot.is-info,
.hc-route-map-road-node-core.is-info {
    fill: #317eff;
}

.hc-route-map-road-node-dot.is-muted,
.hc-route-map-road-node-core.is-muted {
    fill: #7584a0;
}

.hc-route-map-road-list {
    position: relative;
    z-index: 1;
    display: grid;
    gap: 0.8rem;
    padding: 0.6rem 0;
}

.hc-route-road-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 104px minmax(0, 1fr);
    align-items: center;
    min-height: 154px;
}

.hc-route-road-side {
    position: relative;
    display: flex;
    align-items: center;
}

.hc-route-road-side-card {
    min-width: 0;
}

.hc-route-road-row.is-left .hc-route-road-side-card:first-child {
    justify-content: flex-end;
    padding-right: 0.9rem;
}

.hc-route-road-row.is-left .hc-route-road-side-card:last-child {
    justify-content: flex-start;
}

.hc-route-road-row.is-right .hc-route-road-side-card:first-child {
    justify-content: flex-start;
}

.hc-route-road-row.is-right .hc-route-road-side-card:last-child {
    justify-content: flex-start;
    padding-left: 0.9rem;
}

.hc-route-road-node {
    position: relative;
    width: 68px;
    height: 68px;
    margin: 0 auto;
    border-radius: 999px;
    display: grid;
    place-items: center;
    background: linear-gradient(145deg, rgba(255, 255, 255, 0.94), rgba(232, 239, 255, 0.92));
    border: 1px solid rgba(77, 92, 144, 0.16);
    box-shadow: 0 14px 30px rgba(34, 49, 90, 0.14);
}

.hc-route-road-node-ring {
    position: absolute;
    inset: 8px;
    border-radius: 999px;
    border: 2px dashed rgba(77, 92, 144, 0.22);
    animation: hcRouteSpin 18s linear infinite;
}

.hc-route-road-node-core {
    position: relative;
    width: 42px;
    height: 42px;
    border-radius: 999px;
    display: grid;
    place-items: center;
    font-size: 1rem;
    color: #fff;
    background: linear-gradient(145deg, #6f7ee8, #3e56c8);
    box-shadow: 0 10px 18px rgba(62, 86, 200, 0.22);
}

.hc-route-road-node.is-success .hc-route-road-node-core {
    background: linear-gradient(145deg, #48b885, #109e65);
}

.hc-route-road-node.is-warning .hc-route-road-node-core {
    background: linear-gradient(145deg, #ffbe66, #d48a00);
}

.hc-route-road-node.is-danger .hc-route-road-node-core {
    background: linear-gradient(145deg, #ff93a2, #e2585e);
}

.hc-route-road-node.is-info .hc-route-road-node-core {
    background: linear-gradient(145deg, #67a7ff, #317eff);
}

.hc-route-road-node.is-muted .hc-route-road-node-core {
    background: linear-gradient(145deg, #8a96b0, #65738d);
}

.hc-route-road-card {
    position: relative;
    min-width: min(100%, 410px);
    padding: 1rem 1.05rem;
    border-radius: 24px;
    border: 1px solid #dce3f4;
    background:
        linear-gradient(150deg, rgba(255, 255, 255, 0.98) 0%, rgba(244, 247, 255, 0.98) 100%);
    box-shadow: 0 14px 28px rgba(34, 49, 90, 0.08), inset 0 1px 0 rgba(255, 255, 255, 0.7);
    overflow: hidden;
}

.hc-route-road-card::after {
    content: "";
    position: absolute;
    top: 50%;
    width: 48px;
    height: 16px;
    border-top: 3px solid rgba(77, 92, 144, 0.3);
    border-radius: 999px;
    transform: translateY(-50%);
}

.hc-route-road-row.is-left .hc-route-road-card::after {
    right: -34px;
    border-right: 3px solid rgba(77, 92, 144, 0.3);
}

.hc-route-road-row.is-right .hc-route-road-card::after {
    left: -34px;
    border-left: 3px solid rgba(77, 92, 144, 0.3);
}

.hc-route-road-card::before {
    content: "";
    position: absolute;
    inset: auto 1rem 0.75rem auto;
    width: 86px;
    height: 86px;
    border-radius: 999px;
    background: radial-gradient(circle, rgba(124, 142, 255, 0.12), transparent 65%);
    pointer-events: none;
}

.hc-route-road-card-head {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 0.85rem;
    align-items: center;
}

.hc-route-road-avatar {
    position: relative;
    width: 60px;
    height: 60px;
    border-radius: 18px;
    display: grid;
    place-items: center;
    color: #fff;
    font-size: 1.2rem;
    background: linear-gradient(145deg, #6f7ee8, #3e56c8);
    box-shadow: 0 12px 20px rgba(62, 86, 200, 0.18);
    overflow: hidden;
    animation: hcRouteBob 5s ease-in-out infinite;
}

.hc-route-road-avatar::before {
    content: "";
    position: absolute;
    inset: 8px;
    border-radius: 999px;
    border: 2px solid rgba(255, 255, 255, 0.3);
}

.hc-route-road-avatar::after {
    content: "";
    position: absolute;
    inset: auto -14px -10px auto;
    width: 40px;
    height: 40px;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.15);
    filter: blur(2px);
}

.hc-route-road-avatar.is-success {
    background: linear-gradient(145deg, #48b885, #109e65);
}

.hc-route-road-avatar.is-warning {
    background: linear-gradient(145deg, #ffbe66, #d48a00);
}

.hc-route-road-avatar.is-danger {
    background: linear-gradient(145deg, #ff93a2, #e2585e);
}

.hc-route-road-avatar.is-info {
    background: linear-gradient(145deg, #67a7ff, #317eff);
}

.hc-route-road-avatar.is-muted {
    background: linear-gradient(145deg, #8a96b0, #65738d);
}

.hc-route-road-card-copy strong {
    display: block;
    color: #22315a;
    font-size: 0.98rem;
    font-weight: 900;
}

.hc-route-road-card-copy span {
    display: block;
    margin-top: 0.2rem;
    color: #6b7c98;
    font-size: 0.83rem;
    font-weight: 700;
}

.hc-route-road-card p {
    margin: 0.8rem 0 0;
    color: #4f5d77;
    font-size: 0.92rem;
    line-height: 1.5;
}

.hc-route-road-badge {
    margin-top: 0.7rem;
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.38rem 0.72rem;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: 900;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    background: rgba(77, 92, 144, 0.1);
    color: #4d5c90;
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.6);
}

.hc-route-road-badge i {
    font-size: 0.9rem;
}

.hc-route-road-badge.is-success {
    background: rgba(16, 158, 101, 0.14);
    color: #109e65;
}

.hc-route-road-badge.is-warning {
    background: rgba(255, 170, 0, 0.16);
    color: #b16d00;
}

.hc-route-road-badge.is-danger {
    background: rgba(226, 88, 94, 0.14);
    color: #c53f46;
}

.hc-route-road-badge.is-info {
    background: rgba(49, 126, 255, 0.12);
    color: #317eff;
}

.hc-route-road-caption {
    margin-top: 0.6rem;
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.3rem 0.62rem;
    border-radius: 999px;
    background: rgba(77, 92, 144, 0.08);
    color: #4d5c90;
    font-size: 0.75rem;
    font-weight: 800;
}

.hc-route-road-card.is-success .hc-route-road-caption {
    background: rgba(16, 158, 101, 0.12);
    color: #109e65;
}

.hc-route-road-card.is-warning .hc-route-road-caption {
    background: rgba(255, 170, 0, 0.16);
    color: #b16d00;
}

.hc-route-road-card.is-danger .hc-route-road-caption {
    background: rgba(226, 88, 94, 0.14);
    color: #c53f46;
}

.hc-route-road-card.is-info .hc-route-road-caption {
    background: rgba(49, 126, 255, 0.12);
    color: #317eff;
}

.hc-route-map-step-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    margin-top: 0.65rem;
}

.hc-route-map-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.26rem 0.55rem;
    border-radius: 999px;
    background: rgba(77, 92, 144, 0.08);
    color: #4d5c90;
    font-size: 0.74rem;
    font-weight: 700;
}

.hc-route-map-empty {
    padding: 1rem 1.1rem;
    border-radius: 18px;
    border: 1px dashed #cfd8eb;
    background: rgba(77, 92, 144, 0.05);
    color: #5f6f8c;
}

body.mf-dark .hc-route-map-hero,
body.mf-dark .hc-route-map-summary-card,
body.mf-dark .hc-route-road-card,
body.mf-dark .hc-route-map-empty {
    border-color: rgba(255, 255, 255, 0.08);
    background: linear-gradient(150deg, rgba(25, 30, 52, 0.92) 0%, rgba(34, 41, 68, 0.96) 100%);
}

body.mf-dark .hc-route-map-hero-copy strong,
body.mf-dark .hc-route-map-summary-card strong,
body.mf-dark .hc-route-road-card-copy strong {
    color: #f2f5ff;
}

body.mf-dark .hc-route-map-hero-copy p,
body.mf-dark .hc-route-map-summary-card span,
body.mf-dark .hc-route-map-summary-card small,
body.mf-dark .hc-route-road-card p,
body.mf-dark .hc-route-road-card-copy span,
body.mf-dark .hc-route-map-empty {
    color: #b9c4df;
}

body.mf-dark .hc-route-map-road-shadow {
    stroke: rgba(255, 255, 255, 0.08);
}

body.mf-dark .hc-route-map-road-track {
    stroke: url(#hcRouteMapRoadGlow);
}

body.mf-dark .hc-route-map-road-lane {
    stroke: rgba(255, 255, 255, 0.65);
}

body.mf-dark .hc-route-map-road-node,
body.mf-dark .hc-route-road-card {
    box-shadow: 0 16px 28px rgba(0, 0, 0, 0.24);
}

body.mf-dark .hc-route-map-road-node {
    background: linear-gradient(145deg, rgba(42, 49, 76, 0.98), rgba(30, 36, 58, 0.98));
}

body.mf-dark .hc-route-road-card {
    background: linear-gradient(150deg, rgba(28, 34, 58, 0.98) 0%, rgba(38, 44, 70, 0.98) 100%);
}

body.mf-dark .hc-route-map-pill {
    background: rgba(141, 157, 207, 0.16);
    color: #dbe3ff;
}

@keyframes hcRouteBob {
    0%,
    100% {
        transform: translateY(0);
    }

    50% {
        transform: translateY(-4px);
    }
}

@keyframes hcRouteFloat {
    0%,
    100% {
        transform: rotate(8deg) translateY(0);
    }

    50% {
        transform: rotate(8deg) translateY(-3px);
    }
}

@keyframes hcRouteSpin {
    to {
        transform: rotate(360deg);
    }
}

@keyframes hcRouteLaneDrift {
    from {
        stroke-dashoffset: 0;
    }

    to {
        stroke-dashoffset: -120;
    }
}

@media (max-width: 991.98px) {
    .hc-route-map-summary {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-route-road-row {
        grid-template-columns: minmax(0, 1fr) 88px minmax(0, 1fr);
    }

    .hc-route-road-card {
        min-width: 0;
    }
}

@media (max-width: 575.98px) {
    .hc-route-map-summary {
        grid-template-columns: 1fr;
    }

    .hc-route-map-hero {
        grid-template-columns: 1fr;
        justify-items: start;
    }

    .hc-route-map-hero-graphic {
        width: 74px;
        height: 74px;
    }

    .hc-route-road-row {
        grid-template-columns: 72px minmax(0, 1fr);
        min-height: auto;
        gap: 0.65rem;
    }

    .hc-route-road-row.is-left,
    .hc-route-road-row.is-right {
        grid-template-columns: 72px minmax(0, 1fr);
    }

    .hc-route-road-side-empty {
        display: none;
    }

    .hc-route-road-row .hc-route-road-side-card:first-child,
    .hc-route-road-row .hc-route-road-side-card:last-child {
        grid-column: 2;
        padding: 0;
    }

    .hc-route-road-row .hc-route-road-side-node {
        grid-column: 1;
    }

    .hc-route-road-card::after {
        display: none;
    }

    .hc-route-road-node {
        width: 58px;
        height: 58px;
    }

    .hc-route-road-node-core {
        width: 36px;
        height: 36px;
        font-size: 0.92rem;
    }

    .hc-route-road-card {
        padding: 0.9rem;
    }
}

.hc-emi-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.9rem;
}

.hc-emi-card {
    padding: 1rem 1.1rem;
    border-radius: 20px;
    background: linear-gradient(150deg, #ffffff 0%, #eef2fb 100%);
    border: 1px solid #dce3f4;
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.55);
}

.hc-emi-card strong {
    display: block;
    margin-top: 0.45rem;
    color: #24335a;
    font-size: 1.35rem;
    font-weight: 800;
}

.hc-emi-note {
    padding: 0.95rem 1rem;
    border-radius: 16px;
    background: rgba(77, 92, 144, 0.08);
    color: #566783;
    font-size: 0.94rem;
}

.hc-emi-history-list {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 0.6rem;
}

.hc-emi-history-item {
    width: 100%;
    text-align: left;
    border: 1px solid #dce3f4;
    border-radius: 14px;
    background: linear-gradient(150deg, #ffffff 0%, #f4f7ff 100%);
    padding: 0.7rem 0.8rem;
    transition: border-color 0.2s ease, transform 0.2s ease;
}

.hc-emi-history-item:hover {
    border-color: #4d5c90;
    transform: translateY(-1px);
}

.hc-emi-history-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem;
    margin-bottom: 0.25rem;
}

.hc-emi-history-top strong {
    font-size: 0.95rem;
    color: #22315a;
}

.hc-emi-history-top span {
    font-size: 0.74rem;
    color: #6f7f9d;
}

.hc-emi-history-meta {
    font-size: 0.78rem;
    color: #4d5c90;
}

.hc-form-feedback {
    padding: 0.8rem 0.95rem;
    border-radius: 16px;
    font-weight: 600;
}

.hc-form-feedback.is-success {
    background: rgba(42, 184, 110, 0.12);
    color: #0d9154;
}

.hc-form-feedback.is-error {
    background: rgba(215, 102, 102, 0.12);
    color: #b13f3f;
}

.hc-status {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 98px;
    padding: 0.4rem 0.7rem;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: 800;
}

.hc-status-new {
    background: rgba(77, 92, 144, 0.12);
    color: #4d5c90;
}

.hc-status-warning {
    background: rgba(241, 170, 47, 0.16);
    color: #ae6a09;
}

.hc-status-danger {
    background: rgba(220, 53, 69, 0.14);
    color: #b42335;
}

.hc-status-success {
    background: rgba(42, 184, 110, 0.14);
    color: #0d9154;
}

.hc-status-primary {
    background: rgba(77, 92, 144, 0.16);
    color: #31406d;
}

.hc-status-muted {
    background: rgba(108, 120, 145, 0.14);
    color: #63728c;
}

.hc-table td strong + .text-muted {
    margin-top: 0.25rem;
}

.hc-sticky-panel {
    position: sticky;
    top: 1rem;
}

.hc-card-scroll-table {
    overflow-y: auto;
}

.hc-card-scroll-table-10 {
    max-height: 32rem;
}

.hc-card-scroll-table thead th {
    position: sticky;
    top: 0;
    z-index: 1;
    background: #f8faff;
}

.hc-alert-stack {
    display: flex;
    flex-direction: column;
    gap: 0.85rem;
}

.hc-alert-card {
    border: 0;
    border-radius: 18px;
    box-shadow: 0 14px 28px rgba(28, 41, 70, 0.08);
}

.hc-profile-summary {
    height: 100%;
}

.hc-profile-branding {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding-bottom: 1.15rem;
    margin-bottom: 1.15rem;
    border-bottom: 1px solid #e8eef9;
}

.hc-profile-logo-wrap {
    width: 92px;
    height: 92px;
    padding: 0.9rem;
    border-radius: 26px;
    background: linear-gradient(145deg, rgba(77, 92, 144, 0.14), rgba(111, 128, 186, 0.18));
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 auto;
}

.hc-profile-logo {
    display: block;
    width: 100%;
    height: auto;
    max-height: 64px;
    object-fit: contain;
}

.hc-profile-branding h4 {
    color: #1a2746;
}

.hc-profile-branding p {
    color: #5c6d89;
    line-height: 1.55;
}

.hc-profile-meta-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.85rem;
}

.hc-profile-meta-card {
    padding: 0.95rem;
    border-radius: 18px;
    border: 1px solid #e3eaf9;
    background: linear-gradient(150deg, #ffffff 0%, #f8fbff 100%);
}

.hc-profile-meta-card-wide {
    grid-column: 1 / -1;
}

.hc-profile-meta-label {
    display: block;
    color: #71809a;
    font-size: 0.74rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    font-weight: 800;
    margin-bottom: 0.35rem;
}

.hc-profile-meta-card strong {
    display: block;
    color: #1a2746;
}

.hc-profile-meta-card small {
    display: block;
    margin-top: 0.18rem;
    color: #6f7f99;
    line-height: 1.45;
}

.hc-document-preview {
    position: relative;
    overflow: hidden;
    border-radius: 22px;
    border: 1px solid #dfe7f7;
    background:
        linear-gradient(180deg, rgba(77, 92, 144, 0.08) 0%, rgba(77, 92, 144, 0.02) 100%),
        #f8faff;
    padding: 0.65rem;
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

.hc-document-preview-image {
    display: block;
    width: 100%;
    max-height: 360px;
    object-fit: contain;
    border-radius: 16px;
    background: #ffffff;
}

.hc-document-empty {
    padding: 1rem 1.1rem;
    border-radius: 18px;
    border: 1px dashed #cfd8ec;
    background: rgba(77, 92, 144, 0.05);
    color: #6b7a94;
    font-weight: 600;
}

.hc-staff-profile-hero {
    margin-bottom: 0.85rem;
    padding: 1rem 1.05rem;
    background:
        radial-gradient(circle at top right, rgba(123, 141, 202, 0.18), transparent 30%),
        linear-gradient(145deg, #ffffff 0%, #f5f8ff 100%);
}

.hc-staff-profile-hero-main {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1.5rem;
}

.hc-staff-profile-persona {
    display: flex;
    align-items: center;
    gap: 0.85rem;
}

.hc-staff-profile-avatar {
    width: 60px;
    height: 60px;
    border-radius: 20px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, #4d5c90, #8294d1);
    color: #fff;
    font-size: 1.2rem;
    font-weight: 800;
    box-shadow: 0 14px 22px rgba(77, 92, 144, 0.2);
    flex: 0 0 auto;
}

.hc-staff-profile-persona-copy h3 {
    margin: 0.15rem 0 0.25rem;
    color: #1f2d4f;
    font-size: 1.6rem;
    font-weight: 800;
}

.hc-staff-profile-persona-copy p {
    margin: 0;
    color: #647490;
    font-size: 0.92rem;
}

.hc-staff-profile-badges {
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
    margin-top: 0.55rem;
}

.hc-staff-profile-note {
    max-width: 280px;
    display: flex;
    align-items: flex-start;
    gap: 0.8rem;
    padding: 0.85rem 0.9rem;
    border-radius: 18px;
    background: rgba(77, 92, 144, 0.08);
    color: #53637f;
    font-size: 0.86rem;
    line-height: 1.5;
}

.hc-staff-profile-note i {
    color: #4d5c90;
    font-size: 1rem;
    margin-top: 0.08rem;
}

.hc-staff-profile-stat-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.8rem;
    margin-top: 0.9rem;
}

.hc-staff-profile-stat-card {
    min-height: 100%;
    padding: 0.95rem 1rem;
}

.hc-staff-profile-stat-card h3 {
    margin-bottom: 0.2rem;
    font-size: 1.55rem;
}

.hc-staff-profile-layout {
    margin-top: 0;
    align-items: flex-start;
}

.hc-staff-profile-side-stack {
    display: flex;
    flex-direction: column;
    gap: 0.8rem;
}

.hc-staff-profile-right-stack {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.hc-staff-profile-primary,
.hc-staff-profile-editor,
.hc-staff-profile-referrals,
.hc-staff-profile-sessions {
    overflow: hidden;
    padding: 1rem 1.05rem;
}

.hc-staff-profile-snapshot .hc-summary-card {
    padding: 0.9rem;
    border-radius: 16px;
}

.hc-staff-snapshot-card h3 {
    font-size: 1.35rem;
}

.hc-staff-profile-snapshot .mf-db2-kicker {
    font-size: 0.7rem;
}

.hc-staff-profile-snapshot p {
    font-size: 0.82rem;
}

.hc-staff-profile-review {
    background: linear-gradient(145deg, rgba(255, 255, 255, 0.98), rgba(241, 245, 253, 0.92));
}

.hc-staff-profile-access-card {
    background: linear-gradient(145deg, rgba(255, 255, 255, 0.98), rgba(248, 250, 255, 0.9));
}

.hc-staff-profile-doc-card {
    background: linear-gradient(145deg, rgba(255, 255, 255, 0.98), rgba(244, 247, 255, 0.95));
}

.hc-staff-profile-doc-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.85rem;
}

.hc-staff-profile-editor {
    padding-bottom: 1rem;
}

.hc-staff-profile-form-section + .hc-staff-profile-form-section {
    margin-top: 1.4rem;
    padding-top: 1.35rem;
    border-top: 1px solid #e8eef8;
}

.hc-staff-profile-form-head {
    margin-bottom: 0.8rem;
}

.hc-staff-profile-form-head h6 {
    margin: 0.22rem 0 0;
    color: #203054;
    font-size: 0.92rem;
    font-weight: 800;
}

.hc-staff-profile-referral-pills {
    gap: 0.65rem;
}

.hc-staff-call-log-toolbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 0.9rem;
    flex-wrap: wrap;
}

.hc-staff-call-log-note {
    color: #667792;
    font-size: 0.86rem;
    line-height: 1.5;
}

.hc-staff-call-log-controls {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 0.65rem;
    flex-wrap: wrap;
    margin-left: auto;
}

.hc-staff-call-log-date-filter {
    width: 210px;
    border-radius: 14px;
}

.hc-staff-call-log-search {
    width: 280px;
    border-radius: 14px;
}

.hc-staff-call-log-scroller {
    max-height: 32rem;
    overflow-y: auto;
    border-radius: 18px;
}

.hc-staff-call-log-scroller thead th {
    position: sticky;
    top: 0;
    z-index: 1;
    background: #f7f9fd;
}

.hc-staff-call-log-group td {
    background: #f4f7fd;
    border-top: 1px solid #e2e9f7;
    border-bottom: 1px solid #e2e9f7;
}

.hc-staff-call-log-group-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: 0.12rem 0;
}

.hc-staff-call-log-group-row strong {
    color: #203054;
    font-size: 0.96rem;
    font-weight: 800;
}

.hc-staff-call-log-group-row span,
.hc-staff-call-log-group-row small {
    color: #6a7b96;
    font-weight: 700;
}

.hc-staff-profile-table-scroller {
    max-height: 21rem;
    overflow: auto;
    border-radius: 18px;
}

.hc-staff-profile-table-scroller thead th {
    position: sticky;
    top: 0;
    z-index: 1;
    background: #f7f9fd;
}

.hc-work-review-toolbar {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 1.5rem;
}

.hc-work-review-toolbar .hc-search-box {
    flex: 1 1 320px;
}

.hc-work-review-toolbar-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    justify-content: flex-end;
    gap: 1rem;
}

.hc-work-review-filter {
    min-width: 220px;
}

.hc-live-shell {
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

.hc-live-hero,
.hc-live-panel {
    position: relative;
    overflow: hidden;
    border-radius: 32px;
    border: 1px solid rgba(77, 92, 144, 0.16);
    background:
        radial-gradient(circle at top left, rgba(77, 92, 144, 0.18), transparent 32%),
        radial-gradient(circle at top right, rgba(255, 126, 95, 0.16), transparent 28%),
        radial-gradient(circle at bottom right, rgba(45, 211, 191, 0.12), transparent 34%),
        radial-gradient(circle at bottom left, rgba(201, 91, 255, 0.12), transparent 30%),
        linear-gradient(145deg, rgba(15, 24, 48, 0.98), rgba(28, 44, 82, 0.95));
    box-shadow: 0 28px 60px rgba(16, 28, 59, 0.22);
}

.hc-live-hero {
    display: grid;
    grid-template-columns: minmax(0, 1.5fr) minmax(320px, 0.9fr);
    gap: 1.5rem;
    padding: 1.6rem;
}

.hc-live-hero::before,
.hc-live-panel::before {
    content: "";
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(255, 255, 255, 0.04) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.04) 1px, transparent 1px);
    background-size: 28px 28px;
    opacity: 0.35;
    pointer-events: none;
}

.hc-live-hero > *,
.hc-live-panel > * {
    position: relative;
    z-index: 1;
}

.hc-live-eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.45rem 0.9rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.1);
    color: #dce5ff;
    font-size: 0.78rem;
    font-weight: 800;
    letter-spacing: 0.12em;
    text-transform: uppercase;
}

.hc-live-title {
    margin: 0.9rem 0 0;
    color: #f8fbff;
    font-size: clamp(1.8rem, 3vw, 2.6rem);
    line-height: 1.05;
}

.hc-live-subtitle {
    max-width: 60rem;
    margin: 1rem 0 0;
    color: rgba(226, 235, 255, 0.84);
    font-size: 1rem;
    line-height: 1.7;
}

.hc-live-refresh-button {
    border: 1px solid rgba(255, 255, 255, 0.22);
    background: rgba(255, 255, 255, 0.12);
    color: #f7fbff;
}

.hc-live-refresh-button:hover,
.hc-live-refresh-button:focus {
    background: rgba(255, 255, 255, 0.18);
    color: #f7fbff;
}

.hc-live-sync-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.75rem;
    min-width: 17rem;
    padding: 0.7rem 0.95rem;
    border-radius: 18px;
    border: 1px solid rgba(255, 255, 255, 0.14);
    background: rgba(255, 255, 255, 0.08);
    backdrop-filter: blur(12px);
}

.hc-live-sync-dot {
    width: 0.8rem;
    height: 0.8rem;
    border-radius: 50%;
    background: #5af4c2;
    box-shadow: 0 0 0 0 rgba(90, 244, 194, 0.4);
    flex-shrink: 0;
}

.hc-live-sync-copy {
    display: flex;
    flex-direction: column;
    gap: 0.1rem;
}

.hc-live-sync-copy strong {
    color: #ffffff;
    font-size: 0.88rem;
    line-height: 1.2;
}

.hc-live-sync-copy small {
    color: rgba(223, 231, 248, 0.78);
    line-height: 1.35;
}

.hc-live-sync-badge.is-live .hc-live-sync-dot {
    background: #5af4c2;
    animation: hcLivePulse 1.8s ease-out infinite;
}

.hc-live-sync-badge.is-syncing .hc-live-sync-dot {
    background: #6fd0ff;
    animation: hcLivePulse 1s ease-out infinite;
}

.hc-live-sync-badge.is-reconnecting .hc-live-sync-dot {
    background: #ffb74d;
    animation: hcLivePulse 1.2s ease-out infinite;
}

.hc-live-sync-badge.is-paused .hc-live-sync-dot {
    background: #b6bfd6;
    box-shadow: none;
    animation: none;
}

.hc-live-sync-ribbon {
    display: flex;
    flex-wrap: wrap;
    gap: 0.85rem;
    margin-top: 1rem;
}

.hc-live-sync-ribbon span {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.55rem 0.85rem;
    border-radius: 999px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: rgba(255, 255, 255, 0.07);
    color: rgba(226, 235, 255, 0.84);
    font-size: 0.84rem;
    font-weight: 700;
}

.hc-live-sync-ribbon strong {
    color: #ffffff;
}

.hc-command-topline {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
    margin-top: 1rem;
}

.hc-command-topline span {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.45rem 0.75rem;
    border-radius: 999px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.08);
    color: rgba(226, 235, 255, 0.88);
    font-size: 0.78rem;
    font-weight: 700;
}

.hc-command-deck-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(185px, 1fr));
    gap: 0.75rem;
}

.hc-command-link {
    display: flex;
    flex-direction: column;
    gap: 0.42rem;
    min-height: 8.4rem;
    padding: 0.85rem 0.95rem;
    text-decoration: none;
    border-radius: 18px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background:
        radial-gradient(circle at top right, rgba(91, 143, 255, 0.2), transparent 40%),
        linear-gradient(180deg, rgba(255, 255, 255, 0.11), rgba(255, 255, 255, 0.05));
    transition: transform 0.22s ease, border-color 0.22s ease, box-shadow 0.22s ease;
}

.hc-command-link i {
    color: #dbe7ff;
    font-size: 1.05rem;
}

.hc-command-link strong {
    color: #ffffff;
    font-size: 0.92rem;
    line-height: 1.3;
}

.hc-command-link small {
    color: rgba(223, 231, 248, 0.8);
    font-size: 0.78rem;
    line-height: 1.45;
}

.hc-command-link:hover,
.hc-command-link:focus {
    transform: translateY(-2px);
    border-color: rgba(145, 211, 255, 0.42);
    box-shadow: 0 14px 28px rgba(21, 33, 65, 0.35);
}

.hc-live-command-strip {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1rem;
    margin-top: 1.35rem;
}

.hc-live-command-card {
    display: flex;
    flex-direction: column;
    gap: 0.35rem;
    min-height: 8.6rem;
    padding: 1rem 1.05rem;
    border-radius: 22px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.12), rgba(255, 255, 255, 0.05));
    backdrop-filter: blur(10px);
}

.hc-live-command-card:nth-child(1) {
    background: linear-gradient(180deg, rgba(58, 196, 255, 0.24), rgba(255, 255, 255, 0.05));
}

.hc-live-command-card:nth-child(2) {
    background: linear-gradient(180deg, rgba(105, 255, 193, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-command-card:nth-child(3) {
    background: linear-gradient(180deg, rgba(255, 198, 87, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-command-card:nth-child(4) {
    background: linear-gradient(180deg, rgba(255, 120, 120, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-command-card:nth-child(5) {
    background: linear-gradient(180deg, rgba(193, 120, 255, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-command-card:nth-child(6) {
    background: linear-gradient(180deg, rgba(123, 145, 255, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-command-label,
.hc-live-mini-label {
    color: #95a9dd;
    font-size: 0.74rem;
    font-weight: 800;
    letter-spacing: 0.1em;
    text-transform: uppercase;
}

.hc-live-command-card strong {
    color: #ffffff;
    font-size: clamp(1.35rem, 2.4vw, 2rem);
    line-height: 1;
}

.hc-live-command-card small {
    color: rgba(223, 231, 248, 0.78);
    font-size: 0.9rem;
    line-height: 1.55;
}

.hc-live-radar-panel {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    justify-content: center;
}

.hc-live-radar {
    position: relative;
    min-height: 24rem;
    border-radius: 30px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background:
        radial-gradient(circle at center, rgba(45, 211, 191, 0.12), transparent 42%),
        linear-gradient(180deg, rgba(13, 22, 44, 0.94), rgba(16, 31, 62, 0.98));
    overflow: hidden;
}

.hc-live-radar-ring {
    position: absolute;
    inset: 50%;
    border-radius: 50%;
    border: 1px solid rgba(115, 197, 255, 0.2);
    transform: translate(-50%, -50%);
}

.hc-live-radar-ring-one {
    width: 11rem;
    height: 11rem;
}

.hc-live-radar-ring-two {
    width: 16rem;
    height: 16rem;
}

.hc-live-radar-ring-three {
    width: 21rem;
    height: 21rem;
}

.hc-live-radar-ring-three::after {
    content: "";
    position: absolute;
    inset: -1px;
    border-radius: 50%;
    border-top: 1px solid rgba(97, 239, 223, 0.6);
    animation: hcLiveRadarSweep 6s linear infinite;
}

.hc-live-radar-core {
    position: absolute;
    top: 50%;
    left: 50%;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    width: 9.5rem;
    height: 9.5rem;
    padding: 1rem;
    border-radius: 50%;
    transform: translate(-50%, -50%);
    background: radial-gradient(circle, rgba(77, 92, 144, 0.92), rgba(25, 37, 69, 0.98));
    box-shadow: 0 0 0 10px rgba(95, 168, 255, 0.08), 0 20px 40px rgba(0, 0, 0, 0.25);
    text-align: center;
}

.hc-live-radar-core span {
    color: #9eb4ea;
    font-size: 0.76rem;
    font-weight: 800;
    letter-spacing: 0.1em;
    text-transform: uppercase;
}

.hc-live-radar-core strong {
    margin-top: 0.45rem;
    color: #ffffff;
    font-size: 2.4rem;
    line-height: 1;
}

.hc-live-radar-core small {
    margin-top: 0.3rem;
    color: rgba(219, 228, 248, 0.76);
}

.hc-live-radar-node {
    position: absolute;
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
    min-width: 5.8rem;
    padding: 0.7rem 0.85rem;
    border-radius: 18px;
    border: 1px solid rgba(255, 255, 255, 0.14);
    background: rgba(255, 255, 255, 0.08);
    backdrop-filter: blur(8px);
    text-align: center;
}

.hc-live-radar-node strong {
    color: #ffffff;
    font-size: 1.2rem;
    line-height: 1;
}

.hc-live-radar-node span {
    color: rgba(223, 232, 249, 0.82);
    font-size: 0.78rem;
    font-weight: 700;
}

.hc-live-radar-node.is-online {
    top: 14%;
    right: 12%;
}

.hc-live-radar-node.is-call {
    bottom: 16%;
    right: 6%;
}

.hc-live-radar-node.is-alert {
    bottom: 14%;
    left: 10%;
}

.hc-live-radar-footer {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.85rem;
}

.hc-live-radar-footer > div {
    padding: 0.9rem 1rem;
    border-radius: 18px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: rgba(255, 255, 255, 0.08);
}

.hc-live-radar-footer strong {
    display: block;
    margin-top: 0.35rem;
    color: #ffffff;
    font-size: 1.25rem;
    line-height: 1.1;
}

.hc-live-panel {
    padding: 1.5rem;
}

.hc-live-panel .mf-db2-panel-head h5,
.hc-live-panel .mf-db2-panel-head .mf-db2-kicker,
.hc-live-panel-hint {
    color: #eff4ff;
}

.hc-live-panel-hint {
    max-width: 28rem;
    font-size: 0.92rem;
    line-height: 1.6;
    text-align: right;
}

.hc-live-smart-alert-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 0.9rem;
}

.hc-live-smart-alert-card {
    padding: 1rem;
    border-radius: 20px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.1), rgba(255, 255, 255, 0.05));
}

.hc-live-smart-alert-card.is-critical {
    background: linear-gradient(180deg, rgba(255, 92, 92, 0.24), rgba(255, 255, 255, 0.05));
}

.hc-live-smart-alert-card.is-high {
    background: linear-gradient(180deg, rgba(255, 155, 92, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-smart-alert-card.is-medium {
    background: linear-gradient(180deg, rgba(255, 198, 92, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-smart-alert-card.is-low {
    background: linear-gradient(180deg, rgba(89, 161, 255, 0.22), rgba(255, 255, 255, 0.05));
}

.hc-live-alert-severity {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 4.75rem;
    padding: 0.4rem 0.62rem;
    border-radius: 999px;
    font-size: 0.74rem;
    font-weight: 800;
    letter-spacing: 0.08em;
    border: 1px solid rgba(255, 255, 255, 0.16);
}

.hc-live-alert-severity.is-critical {
    color: #ffd6d6;
    background: rgba(153, 30, 30, 0.44);
}

.hc-live-alert-severity.is-high {
    color: #ffe4d1;
    background: rgba(150, 63, 29, 0.42);
}

.hc-live-alert-severity.is-medium {
    color: #fff0c7;
    background: rgba(120, 89, 17, 0.38);
}

.hc-live-alert-severity.is-low {
    color: #d8e6ff;
    background: rgba(43, 72, 126, 0.4);
}

.hc-live-heatmap-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 0.85rem;
}

.hc-live-heatmap-cell {
    padding: 1rem;
    border-radius: 20px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.08);
    display: flex;
    flex-direction: column;
    gap: 0.65rem;
}

.hc-live-heatmap-cell.is-critical {
    box-shadow: inset 0 0 0 1px rgba(255, 93, 93, 0.25);
}

.hc-live-heatmap-cell.is-high {
    box-shadow: inset 0 0 0 1px rgba(255, 164, 93, 0.25);
}

.hc-live-heatmap-cell.is-medium {
    box-shadow: inset 0 0 0 1px rgba(255, 205, 93, 0.24);
}

.hc-live-heatmap-cell.is-light {
    box-shadow: inset 0 0 0 1px rgba(104, 164, 255, 0.25);
}

.hc-live-heatmap-cell.is-idle {
    opacity: 0.82;
}

.hc-live-heatmap-tag {
    border-radius: 999px;
    padding: 0.35rem 0.6rem;
    font-size: 0.7rem;
    font-weight: 800;
    letter-spacing: 0.08em;
    border: 1px solid rgba(255, 255, 255, 0.2);
    text-transform: uppercase;
}

.hc-live-heatmap-tag.is-critical {
    color: #ffd6d6;
    background: rgba(152, 35, 35, 0.42);
}

.hc-live-heatmap-tag.is-high {
    color: #ffe7d5;
    background: rgba(146, 69, 31, 0.4);
}

.hc-live-heatmap-tag.is-medium {
    color: #fff2cc;
    background: rgba(122, 91, 24, 0.38);
}

.hc-live-heatmap-tag.is-light,
.hc-live-heatmap-tag.is-idle {
    color: #dbe7ff;
    background: rgba(53, 85, 145, 0.4);
}

.hc-live-heatmap-meter {
    display: grid;
    gap: 0.4rem;
}

.hc-live-heatmap-meter span {
    color: rgba(221, 230, 247, 0.88);
    font-size: 0.78rem;
    font-weight: 700;
}

.hc-live-heatmap-bar {
    height: 0.5rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.15);
    overflow: hidden;
}

.hc-live-heatmap-bar > span {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: linear-gradient(90deg, #6bc2ff, #7be3bb);
}

.hc-live-heatmap-bar.is-risk > span {
    background: linear-gradient(90deg, #ffda7a, #ff6f7a);
}

.hc-live-supervisor-grid {
    display: grid;
    grid-template-columns: 320px minmax(0, 1fr);
    gap: 1rem;
}

.hc-live-supervisor-roster,
.hc-live-supervisor-detail {
    border-radius: 22px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.08);
    padding: 0.8rem;
}

.hc-live-supervisor-roster {
    max-height: 31rem;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 0.6rem;
}

.hc-live-supervisor-item {
    border: 1px solid rgba(255, 255, 255, 0.1);
    border-radius: 16px;
    background: rgba(255, 255, 255, 0.04);
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 0.6rem;
    align-items: center;
    padding: 0.62rem 0.7rem;
}

.hc-live-supervisor-item.is-selected {
    border-color: rgba(145, 211, 255, 0.42);
    background: rgba(90, 136, 255, 0.2);
}

.hc-live-supervisor-main {
    width: 100%;
    border: 0;
    background: transparent;
    color: inherit;
    display: grid;
    grid-template-columns: 36px minmax(0, 1fr) auto;
    gap: 0.6rem;
    align-items: center;
    text-align: left;
    padding: 0;
}

.hc-live-supervisor-tools {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
}

.hc-live-supervisor-link.btn {
    width: 34px;
    height: 34px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0;
}

.hc-live-supervisor-copy {
    display: flex;
    flex-direction: column;
    min-width: 0;
}

.hc-live-supervisor-copy strong {
    color: #fff;
    font-size: 0.9rem;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.hc-live-supervisor-copy small {
    color: rgba(220, 229, 246, 0.76);
    font-size: 0.76rem;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.hc-live-supervisor-detail {
    display: flex;
    flex-direction: column;
    gap: 0.9rem;
}

.hc-live-supervisor-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.8rem;
}

.hc-live-supervisor-metrics {
    display: flex;
    flex-wrap: wrap;
    gap: 0.55rem;
}

.hc-live-supervisor-metrics span {
    display: inline-flex;
    align-items: center;
    padding: 0.45rem 0.75rem;
    border-radius: 14px;
    border: 1px solid rgba(255, 255, 255, 0.11);
    background: rgba(255, 255, 255, 0.08);
    color: #eef5ff;
    font-size: 0.8rem;
    font-weight: 700;
}

.hc-live-supervisor-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
}

.hc-live-supervisor-feedback {
    margin-top: 0.8rem;
    padding: 0.68rem 0.8rem;
    border-radius: 14px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    font-size: 0.84rem;
    font-weight: 700;
}

.hc-live-supervisor-feedback.is-success {
    color: #d4ffe5;
    background: rgba(31, 132, 79, 0.3);
}

.hc-live-supervisor-feedback.is-error {
    color: #ffd7d7;
    background: rgba(145, 40, 40, 0.34);
}

.hc-live-command-toolbar {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr)) auto;
    gap: 0.75rem;
    margin-bottom: 0.8rem;
}

.hc-live-command-field {
    display: flex;
    flex-direction: column;
    gap: 0.35rem;
}

.hc-live-command-field > span {
    color: #6f82a8;
    font-size: 0.74rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.hc-live-command-actions {
    display: inline-flex;
    align-items: flex-end;
    gap: 0.45rem;
    flex-wrap: wrap;
}

.hc-live-selection-summary {
    border-radius: 20px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.08);
    padding: 0.85rem;
    margin-bottom: 0.9rem;
}

.hc-live-selection-head strong {
    color: #f2f6ff;
    font-size: 0.95rem;
}

.hc-live-selection-head small {
    display: block;
    margin-top: 0.22rem;
    color: rgba(226, 235, 252, 0.76);
    font-size: 0.82rem;
}

.hc-live-selection-metrics {
    margin-top: 0.65rem;
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.hc-live-selection-metrics span {
    display: inline-flex;
    align-items: center;
    gap: 0.22rem;
    padding: 0.4rem 0.62rem;
    border-radius: 12px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.08);
    color: #e9f0ff;
    font-size: 0.78rem;
}

.hc-live-selection-links {
    margin-top: 0.7rem;
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
}

.hc-live-selection-link,
.hc-live-selection-more {
    display: inline-flex;
    align-items: center;
    padding: 0.35rem 0.58rem;
    border-radius: 10px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.08);
    color: #e8f1ff;
    font-size: 0.78rem;
    text-decoration: none;
}

.hc-live-selection-link:hover,
.hc-live-selection-link:focus {
    color: #ffffff;
    background: rgba(255, 255, 255, 0.16);
}

.hc-live-card-actions {
    display: flex;
    justify-content: flex-end;
    gap: 0.5rem;
}

.js-live-profile-card {
    cursor: pointer;
}

.js-live-profile-card:focus-visible {
    outline: 2px solid rgba(92, 159, 255, 0.8);
    outline-offset: 2px;
}

.hc-live-monitoring-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 1rem;
}

.hc-live-activity-grid,
.hc-live-alert-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 1rem;
}

.hc-live-layout-grid {
    display: grid;
    grid-template-columns: 1.1fr 1fr;
    gap: 1rem;
}

.hc-live-monitor-card,
.hc-live-staff-card {
    padding: 1.1rem;
    border-radius: 24px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background:
        radial-gradient(circle at top right, rgba(87, 123, 214, 0.18), transparent 34%),
        linear-gradient(180deg, rgba(255, 255, 255, 0.11), rgba(255, 255, 255, 0.06));
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.06);
    backdrop-filter: blur(10px);
}

.hc-live-activity-card {
    background:
        radial-gradient(circle at top right, rgba(73, 229, 192, 0.26), transparent 36%),
        linear-gradient(180deg, rgba(84, 140, 255, 0.16), rgba(255, 255, 255, 0.06));
}

.hc-live-alert-card {
    background:
        radial-gradient(circle at top right, rgba(255, 153, 102, 0.28), transparent 34%),
        linear-gradient(180deg, rgba(255, 99, 132, 0.14), rgba(255, 255, 255, 0.05));
}

.hc-live-monitoring-grid .hc-live-monitor-card:nth-child(3n + 1) {
    background:
        radial-gradient(circle at top right, rgba(74, 205, 255, 0.22), transparent 34%),
        linear-gradient(180deg, rgba(255, 255, 255, 0.11), rgba(255, 255, 255, 0.06));
}

.hc-live-monitoring-grid .hc-live-monitor-card:nth-child(3n + 2) {
    background:
        radial-gradient(circle at top right, rgba(150, 111, 255, 0.22), transparent 34%),
        linear-gradient(180deg, rgba(255, 255, 255, 0.11), rgba(255, 255, 255, 0.06));
}

.hc-live-monitoring-grid .hc-live-monitor-card:nth-child(3n + 3) {
    background:
        radial-gradient(circle at top right, rgba(255, 184, 77, 0.24), transparent 34%),
        linear-gradient(180deg, rgba(255, 255, 255, 0.11), rgba(255, 255, 255, 0.06));
}

.hc-live-monitor-note,
.hc-live-staff-note {
    color: rgba(224, 232, 248, 0.86);
    line-height: 1.6;
}

.hc-live-staff-note {
    margin: 0.95rem 0;
    min-height: 3rem;
}

.hc-live-monitor-metrics,
.hc-live-pill-row {
    display: flex;
    flex-wrap: wrap;
    gap: 0.55rem;
}

.hc-live-monitor-metrics span,
.hc-live-pill,
.hc-live-monitor-call,
.hc-live-staff-empty {
    border-radius: 16px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: rgba(255, 255, 255, 0.08);
}

.hc-live-monitor-metrics span,
.hc-live-pill {
    display: inline-flex;
    align-items: center;
    padding: 0.48rem 0.8rem;
    color: #eef5ff;
    font-size: 0.82rem;
    font-weight: 700;
}

.hc-live-monitor-call {
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
    padding: 0.85rem 0.9rem;
}

.hc-live-monitor-call strong,
.hc-live-staff-meta strong {
    color: #ffffff;
    font-size: 0.96rem;
}

.hc-live-monitor-call span,
.hc-live-monitor-call small,
.hc-live-staff-empty,
.hc-live-caption,
.hc-staff-persona-copy span,
.hc-staff-persona-copy small {
    color: rgba(220, 229, 246, 0.76);
}

.hc-live-staff-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
    gap: 1rem;
}

.hc-live-staff-card {
    display: flex;
    flex-direction: column;
    gap: 0.95rem;
    min-height: 100%;
}

.hc-live-staff-meta {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.75rem;
}

.hc-live-staff-meta > div {
    padding: 0.85rem 0.9rem;
    border-radius: 18px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: rgba(255, 255, 255, 0.07);
}

.hc-live-staff-columns {
    display: grid;
    gap: 0.9rem;
}

.hc-live-data-stack {
    display: flex;
    flex-direction: column;
    gap: 0.6rem;
}

.hc-live-caption {
    font-size: 0.82rem;
    line-height: 1.55;
}

.hc-live-staff-empty {
    padding: 0.95rem 1rem;
    font-size: 0.9rem;
}

.hc-live-panel .hc-status,
.hc-live-hero .hc-status {
    border-color: rgba(255, 255, 255, 0.08);
}

.hc-live-panel .hc-staff-avatar,
.hc-live-hero .hc-staff-avatar {
    background: linear-gradient(180deg, rgba(118, 159, 255, 0.95), rgba(77, 92, 144, 0.95));
    color: #ffffff;
    box-shadow: 0 12px 24px rgba(63, 93, 163, 0.28);
}

.hc-live-panel .hc-staff-persona-copy strong,
.hc-live-panel .hc-quality-card-head strong {
    color: #ffffff;
}

@keyframes hcLiveRadarSweep {
    from {
        transform: rotate(0deg);
    }

    to {
        transform: rotate(360deg);
    }
}

@keyframes hcLivePulse {
    0% {
        box-shadow: 0 0 0 0 rgba(111, 208, 255, 0.45);
    }

    70% {
        box-shadow: 0 0 0 12px rgba(111, 208, 255, 0);
    }

    100% {
        box-shadow: 0 0 0 0 rgba(111, 208, 255, 0);
    }
}

@media (max-width: 1199.98px) {
    .hc-live-hero {
        grid-template-columns: 1fr;
    }

    .hc-live-radar-panel {
        order: -1;
    }
}

@media (max-width: 991.98px) {
    .hc-live-command-strip {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-live-radar {
        min-height: 21rem;
    }

    .hc-live-sync-badge {
        min-width: 100%;
    }

    .hc-live-layout-grid {
        grid-template-columns: 1fr;
    }

    .hc-live-supervisor-grid {
        grid-template-columns: 1fr;
    }

    .hc-live-command-toolbar {
        grid-template-columns: 1fr 1fr;
    }

    .hc-live-command-actions {
        grid-column: 1 / -1;
        align-items: center;
    }
}

@media (max-width: 767.98px) {
    .hc-live-hero,
    .hc-live-panel {
        padding: 1rem;
        border-radius: 24px;
    }

    .hc-live-command-strip,
    .hc-live-radar-footer,
    .hc-live-staff-meta {
        grid-template-columns: 1fr;
    }

    .hc-live-radar {
        min-height: 18rem;
    }

    .hc-live-radar-ring-two,
    .hc-live-radar-ring-three,
    .hc-live-radar-node.is-alert {
        display: none;
    }

    .hc-live-radar-node.is-online {
        top: 10%;
        right: 6%;
    }

    .hc-live-radar-node.is-call {
        bottom: 10%;
        right: 4%;
    }

    .hc-live-command-toolbar {
        grid-template-columns: 1fr;
    }
}

.hc-work-review-table-scroller {
    max-height: 40rem;
    overflow-y: auto;
    border-radius: 18px;
}

.hc-work-review-table-scroller thead th {
    position: sticky;
    top: 0;
    z-index: 1;
    background: #f7f9fd;
}

.hc-work-review-status,
.hc-work-review-pattern,
.hc-work-review-today {
    display: flex;
    flex-direction: column;
    gap: 0.45rem;
}

.hc-work-review-chip-row,
.hc-work-review-day-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
}

.hc-work-review-chip {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0.32rem 0.72rem;
    border-radius: 999px;
    background: #edf3ff;
    color: #304062;
    font-size: 0.76rem;
    font-weight: 700;
}

.hc-work-review-caption {
    color: #6a7b96;
    font-size: 0.82rem;
}

.hc-work-review-day-list {
    display: flex;
    flex-direction: column;
    gap: 0.6rem;
    min-width: 220px;
}

.hc-work-review-day-summary {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

.hc-work-review-day {
    padding: 0.75rem 0.85rem;
    border-radius: 16px;
    border: 1px solid #e5ebf8;
    background: linear-gradient(160deg, #ffffff 0%, #f7faff 100%);
}

.hc-work-review-day-danger {
    border-color: rgba(220, 53, 69, 0.18);
    background: rgba(220, 53, 69, 0.05);
}

.hc-work-review-day-warning {
    border-color: rgba(241, 170, 47, 0.18);
    background: rgba(241, 170, 47, 0.08);
}

.hc-work-review-day-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.2rem;
}

.hc-work-review-day-head strong {
    color: #203054;
    font-size: 0.92rem;
}

.hc-work-review-day-head span,
.hc-work-review-day small,
.hc-work-review-day-meta span {
    color: #667791;
}

.hc-work-review-empty-note {
    color: #6a7b96;
    font-size: 0.92rem;
}

.hc-work-review-modal-body {
    max-height: 60vh;
    overflow-y: auto;
}

.hc-referral-shell {
    display: flex;
    flex-direction: column;
    gap: 1.2rem;
}

.hc-referral-hero {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    flex-wrap: wrap;
}

.hc-referral-tag {
    display: inline-flex;
    align-items: center;
    padding: 0.35rem 0.75rem;
    border-radius: 999px;
    background: rgba(77, 92, 144, 0.12);
    color: #415176;
    font-size: 0.7rem;
    font-weight: 800;
    letter-spacing: 0.12em;
    text-transform: uppercase;
}

.hc-referral-hero-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
}

.hc-referral-summary-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.9rem;
}

.hc-referral-summary-card {
    padding: 1rem 1.05rem;
    border-radius: 20px;
    border: 1px solid #e1e9f8;
    background: linear-gradient(150deg, #ffffff 0%, #f6faff 100%);
}

.hc-referral-summary-card span {
    font-size: 0.72rem;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: #6a7a96;
    font-weight: 800;
}

.hc-referral-summary-card strong {
    display: block;
    margin: 0.35rem 0 0.2rem;
    font-size: 1.7rem;
    line-height: 1;
    font-weight: 800;
    color: #1b2a47;
}

.hc-referral-summary-card small {
    color: #61718d;
    line-height: 1.45;
}

.hc-referral-summary-card-contrast {
    background: linear-gradient(150deg, #f0f5ff 0%, #e6eeff 100%);
    border-color: #cfd9f3;
}

.hc-referral-toolbar {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    justify-content: space-between;
    gap: 1rem;
}

.hc-referral-toolbar-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    justify-content: flex-end;
    gap: 1rem;
}

.hc-referral-filter {
    min-width: 200px;
}

.hc-referral-table-scroller {
    max-height: 40rem;
    overflow-y: auto;
    border-radius: 18px;
}

.hc-referral-table-scroller thead th {
    position: sticky;
    top: 0;
    z-index: 1;
    background: #f7f9fd;
}

@media (max-width: 1199.98px) {
    .hc-referral-summary-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 767.98px) {
    .hc-referral-summary-grid {
        grid-template-columns: 1fr;
    }

    .hc-referral-hero {
        align-items: flex-start;
    }
}

.hc-staff-profile-editor .form-label {
    margin-bottom: 0.35rem;
    font-size: 0.87rem;
}

.hc-staff-profile-editor .form-control,
.hc-staff-profile-editor .form-select {
    min-height: 42px;
    border-radius: 14px;
}

.hc-profile-meta-grid {
    gap: 0.75rem;
}

.hc-profile-meta-card {
    padding: 0.8rem 0.85rem;
    border-radius: 16px;
}

.hc-document-preview-image {
    max-height: 260px;
}

.hc-staff-profile-watch-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.8rem;
}

.hc-staff-profile-watch-card {
    padding: 0.95rem 1rem;
    border-radius: 18px;
    border: 1px solid #e4ebf8;
    background: linear-gradient(160deg, #ffffff 0%, #f6f9ff 100%);
}

/* Command Center V2 */
.hc-cc-shell {
    --cc-ink: #1f2a44;
    --cc-muted: #5f708e;
    --cc-border: #d7e0f3;
    --cc-panel: #ffffff;
    --cc-soft: #edf2ff;
    --cc-blue: #4d5c90;
    --cc-cyan: #1aa7d8;
    --cc-mint: #18a889;
    --cc-orange: #f39c3d;
    display: grid;
    gap: 1rem;
}

.hc-cc-shell .animate-on-scroll {
    animation: hcCcRiseIn 460ms ease both;
}

.hc-cc-hero {
    position: relative;
    overflow: hidden;
    display: grid;
    grid-template-columns: minmax(0, 1.4fr) minmax(320px, 0.85fr);
    gap: 1rem;
    padding: 1.25rem;
    border-radius: 26px;
    border: 1px solid var(--cc-border);
    background:
        radial-gradient(circle at 8% 16%, rgba(26, 167, 216, 0.18), transparent 32%),
        radial-gradient(circle at 92% 10%, rgba(77, 92, 144, 0.22), transparent 34%),
        linear-gradient(145deg, #ffffff, #f4f8ff 62%, #edf4ff);
    box-shadow: 0 20px 48px rgba(36, 53, 86, 0.12);
}

.hc-cc-hero-main,
.hc-cc-sync-card {
    position: relative;
    z-index: 1;
}

.hc-cc-hero-graphics {
    position: absolute;
    inset: 0;
    pointer-events: none;
    overflow: hidden;
}

.hc-cc-orb {
    position: absolute;
    border-radius: 50%;
    filter: blur(1px);
    opacity: 0.4;
    animation: hcCcFloat 7s ease-in-out infinite;
}

.hc-cc-orb-a {
    width: 170px;
    height: 170px;
    background: radial-gradient(circle at 30% 30%, rgba(26, 167, 216, 0.45), rgba(26, 167, 216, 0.08));
    top: -36px;
    left: -26px;
}

.hc-cc-orb-b {
    width: 220px;
    height: 220px;
    background: radial-gradient(circle at 35% 35%, rgba(77, 92, 144, 0.4), rgba(77, 92, 144, 0.05));
    bottom: -100px;
    right: 20%;
    animation-delay: 1.2s;
}

.hc-cc-orb-c {
    width: 140px;
    height: 140px;
    background: radial-gradient(circle at 40% 40%, rgba(24, 168, 137, 0.35), rgba(24, 168, 137, 0.04));
    top: 28%;
    right: -40px;
    animation-delay: 2s;
}

.hc-cc-grid {
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(77, 92, 144, 0.08) 1px, transparent 1px),
        linear-gradient(90deg, rgba(77, 92, 144, 0.08) 1px, transparent 1px);
    background-size: 28px 28px;
    opacity: 0.45;
}

.hc-cc-eyebrow {
    display: inline-flex;
    align-items: center;
    padding: 0.4rem 0.75rem;
    border-radius: 999px;
    background: #e6eefc;
    color: var(--cc-blue);
    font-size: 0.73rem;
    letter-spacing: 0.11em;
    font-weight: 800;
    text-transform: uppercase;
}

.hc-cc-title {
    margin: 0.72rem 0 0;
    color: var(--cc-ink);
    font-size: clamp(1.55rem, 2.4vw, 2.35rem);
    line-height: 1.08;
    font-weight: 800;
}

.hc-cc-subtitle {
    margin: 0.7rem 0 0;
    color: var(--cc-muted);
    font-size: 0.97rem;
    line-height: 1.62;
    max-width: 58ch;
}

.hc-cc-pill-row {
    margin-top: 0.85rem;
    display: flex;
    flex-wrap: wrap;
    gap: 0.48rem;
}

.hc-cc-pill-row span {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.42rem 0.7rem;
    border-radius: 999px;
    background: rgba(77, 92, 144, 0.09);
    color: #36486f;
    border: 1px solid rgba(77, 92, 144, 0.15);
    font-size: 0.77rem;
    font-weight: 700;
}

.hc-cc-sync-card {
    padding: 0.95rem;
    border-radius: 20px;
    border: 1px solid rgba(77, 92, 144, 0.18);
    background: rgba(255, 255, 255, 0.72);
    backdrop-filter: blur(7px);
    display: grid;
    gap: 0.7rem;
    align-content: start;
}

.hc-cc-sync-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem;
    flex-wrap: wrap;
}

.hc-cc-sync-footer {
    display: grid;
    gap: 0.45rem;
}

.hc-cc-sync-footer span {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    color: #425375;
    font-size: 0.82rem;
}

.hc-cc-dock {
    position: sticky;
    top: 0.8rem;
    z-index: 9;
    display: flex;
    flex-wrap: wrap;
    gap: 0.55rem;
    padding: 0.72rem;
    border-radius: 18px;
    background: rgba(255, 255, 255, 0.84);
    border: 1px solid var(--cc-border);
    box-shadow: 0 12px 30px rgba(33, 48, 77, 0.12);
    backdrop-filter: blur(8px);
}

.hc-cc-dock a {
    display: inline-flex;
    align-items: center;
    gap: 0.38rem;
    padding: 0.46rem 0.72rem;
    border-radius: 12px;
    text-decoration: none;
    color: #2d3f66;
    background: var(--cc-soft);
    border: 1px solid rgba(77, 92, 144, 0.16);
    font-size: 0.84rem;
    font-weight: 700;
    transition: transform 0.18s ease, background 0.18s ease, color 0.18s ease;
}

.hc-cc-dock a:hover,
.hc-cc-dock a:focus {
    transform: translateY(-1px);
    background: var(--cc-blue);
    color: #fff;
}

.hc-cc-panel {
    border-radius: 24px;
    border: 1px solid var(--cc-border);
    background: var(--cc-panel);
    padding: 1rem;
    box-shadow: 0 14px 36px rgba(35, 52, 86, 0.1);
}

.hc-cc-panel .mf-db2-panel-head h5 {
    color: var(--cc-ink);
}

.hc-cc-panel .mf-db2-panel-head .mf-db2-kicker {
    color: #64789d;
}

.hc-cc-panel .hc-live-panel-hint {
    color: #6b7c98;
}

.hc-cc-subhead {
    margin: 0 0 0.6rem;
    color: #2c3e65;
    font-size: 0.92rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    font-weight: 800;
}

.hc-cc-intel-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}

.hc-cc-shell .hc-live-layout-grid {
    grid-template-columns: 1fr 1fr;
}

.hc-cc-shell .hc-live-command-card,
.hc-cc-shell .hc-live-monitor-card,
.hc-cc-shell .hc-live-staff-card,
.hc-cc-shell .hc-live-supervisor-roster,
.hc-cc-shell .hc-live-supervisor-detail,
.hc-cc-shell .hc-live-smart-alert-card,
.hc-cc-shell .hc-live-heatmap-cell {
    border: 1px solid #dbe4f4;
    background:
        radial-gradient(circle at top right, rgba(26, 167, 216, 0.11), transparent 40%),
        linear-gradient(160deg, #ffffff, #f5f9ff);
    box-shadow: 0 10px 24px rgba(37, 54, 90, 0.08);
    color: #243657;
}

.hc-cc-shell .hc-live-command-label,
.hc-cc-shell .hc-live-mini-label {
    color: #60759b;
}

.hc-cc-shell .hc-live-command-card strong,
.hc-cc-shell .hc-live-monitor-call strong,
.hc-cc-shell .hc-live-supervisor-copy strong,
.hc-cc-shell .hc-live-panel .hc-staff-persona-copy strong,
.hc-cc-shell .hc-live-panel .hc-quality-card-head strong {
    color: #23355b;
}

.hc-cc-shell .hc-live-command-card small,
.hc-cc-shell .hc-live-monitor-note,
.hc-cc-shell .hc-live-staff-note,
.hc-cc-shell .hc-live-caption,
.hc-cc-shell .hc-staff-persona-copy span,
.hc-cc-shell .hc-staff-persona-copy small,
.hc-cc-shell .hc-live-monitor-call span,
.hc-cc-shell .hc-live-monitor-call small,
.hc-cc-shell .hc-live-staff-empty,
.hc-cc-shell .hc-live-supervisor-copy small {
    color: #5f7398;
}

.hc-cc-shell .hc-live-monitor-metrics span,
.hc-cc-shell .hc-live-pill,
.hc-cc-shell .hc-live-supervisor-metrics span {
    border: 1px solid #d7e2f5;
    background: #eef3ff;
    color: #31456e;
}

.hc-cc-shell .hc-live-sync-badge {
    min-width: auto;
    border: 1px solid #d6e2f5;
    background: #f6faff;
}

.hc-cc-shell .hc-live-sync-copy strong {
    color: #2c4067;
}

.hc-cc-shell .hc-live-sync-copy small {
    color: #617a9e;
}

.hc-cc-shell .hc-live-refresh-button {
    border: 1px solid #cdd9ef;
    background: #fff;
    color: #2d4168;
}

.hc-cc-shell .hc-live-fullscreen-button {
    border: 1px solid #cdd9ef;
    background: #fff;
    color: #2d4168;
}

.hc-cc-shell .hc-live-refresh-button:hover,
.hc-cc-shell .hc-live-refresh-button:focus,
.hc-cc-shell .hc-live-fullscreen-button:hover,
.hc-cc-shell .hc-live-fullscreen-button:focus {
    background: #f0f5ff;
    color: #2d4168;
}

.hc-cc-shell.is-fullscreen {
    padding: 0.9rem;
    max-width: none;
    margin: 0;
}

.hc-cc-shell.is-fullscreen .hc-cc-dock {
    top: 0.35rem;
}

body.hc-live-monitoring-focus .mf-sidebar,
body.hc-live-monitoring-focus .mf-header {
    display: none !important;
}

body.hc-live-monitoring-focus .mf-main {
    margin-left: 0 !important;
    width: 100% !important;
    min-height: 100vh;
}

body.hc-live-monitoring-focus .mf-content {
    min-height: 100vh;
    overflow-y: auto;
    padding: 0.55rem !important;
}

body.hc-live-monitoring-focus .mf-content > .container-fluid {
    padding: 0 !important;
    max-width: none;
}

body.hc-live-monitoring-focus #heavenectionLiveMonitoringPage {
    min-height: calc(100vh - 1.1rem);
    max-width: none;
}

body.hc-live-monitoring-focus .hc-cc-shell.is-fullscreen {
    padding: 0.6rem;
}

.hc-cc-shell .hc-status {
    border-color: rgba(77, 92, 144, 0.15);
}

.hc-cc-shell .hc-staff-avatar {
    background: linear-gradient(180deg, #4d5c90, #2e3f69);
    box-shadow: 0 10px 20px rgba(56, 74, 120, 0.2);
}

.hc-cc-shell .hc-work-review-empty-note {
    padding: 0.8rem;
    border-radius: 14px;
    background: #f4f8ff;
    border: 1px dashed #cfdcf4;
}

.hc-cc-shell .hc-live-command-field > span {
    color: #5c7298;
}

.hc-cc-shell .hc-live-command-field .form-control,
.hc-cc-shell .hc-live-command-field .form-select {
    border-color: #d4deef;
    background: #ffffff;
    color: #2c4069;
}

.hc-cc-shell .hc-live-selection-summary {
    border-color: #d9e4f6;
    background: linear-gradient(160deg, #ffffff, #f5f9ff);
}

.hc-cc-shell .hc-live-selection-head strong {
    color: #24375d;
}

.hc-cc-shell .hc-live-selection-head small {
    color: #637aa0;
}

.hc-cc-shell .hc-live-selection-metrics span,
.hc-cc-shell .hc-live-selection-link,
.hc-cc-shell .hc-live-selection-more {
    border-color: #d4e1f5;
    background: #eef4ff;
    color: #2f446d;
}

.hc-cc-shell .hc-live-supervisor-main {
    color: #24395f;
}

@keyframes hcCcFloat {
    0%,
    100% {
        transform: translateY(0);
    }
    50% {
        transform: translateY(-10px);
    }
}

@keyframes hcCcRiseIn {
    from {
        opacity: 0;
        transform: translateY(8px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

@media (max-width: 1199.98px) {
    .hc-cc-hero {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 991.98px) {
    .hc-cc-shell .hc-live-layout-grid,
    .hc-cc-intel-grid {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell .hc-live-command-strip {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 767.98px) {
    .hc-cc-hero,
    .hc-cc-panel {
        padding: 0.85rem;
        border-radius: 18px;
    }

    .hc-cc-dock {
        position: static;
        padding: 0.55rem;
    }

    .hc-cc-dock a {
        flex: 1 1 calc(50% - 0.5rem);
        justify-content: center;
    }

    .hc-cc-shell .hc-live-command-strip {
        grid-template-columns: 1fr;
    }

    .hc-cc-title {
        font-size: 1.45rem;
    }
}

.hc-staff-profile-watch-card span {
    display: block;
    color: #72819c;
    font-size: 0.75rem;
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 800;
    margin-bottom: 0.35rem;
}

.hc-staff-profile-watch-card strong {
    display: block;
    color: #1f2d4f;
    font-size: 1.2rem;
    font-weight: 800;
}

.hc-staff-profile-watch-card small {
    display: block;
    margin-top: 0.25rem;
    color: #6d7c97;
    line-height: 1.45;
}

.hc-settings-list {
    margin-top: 1rem;
    display: flex;
    flex-direction: column;
    gap: 0.7rem;
}

.hc-settings-list-row {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    padding: 0.9rem 0.95rem;
    border-radius: 16px;
    border: 1px solid #e8eef9;
    background: rgba(255, 255, 255, 0.64);
}

.hc-settings-list-row span {
    color: #71809a;
    font-weight: 700;
}

.hc-settings-list-row strong {
    color: #203054;
    font-weight: 700;
    text-align: right;
}

.hc-staff-hero {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1.25rem;
    padding: 1.35rem 1.4rem;
}

.hc-staff-hero-copy {
    max-width: 760px;
}

.hc-staff-hero-copy h3 {
    margin: 0.35rem 0 0.65rem;
    color: #1f2c4e;
    font-size: 2rem;
    font-weight: 800;
    line-height: 1.18;
}

.hc-staff-hero-copy p {
    color: #62708e;
    font-size: 1rem;
    line-height: 1.7;
}

.hc-staff-hero-points {
    display: flex;
    flex-wrap: wrap;
    gap: 0.65rem;
    margin-top: 1rem;
}

.hc-staff-hero-points span {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.55rem 0.75rem;
    border-radius: 999px;
    border: 1px solid rgba(77, 92, 144, 0.12);
    background: rgba(255, 255, 255, 0.78);
    color: #455474;
    font-size: 0.84rem;
    font-weight: 700;
}

.hc-staff-hero-points i {
    color: #4d5c90;
}

.hc-staff-hero-meta {
    min-width: 260px;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 0.85rem;
}

.hc-staff-hero-visual {
    width: min(100%, 420px);
    align-items: center;
    grid-template-columns: 112px minmax(0, 1fr);
}

.hc-staff-hero-visual .hc-staff-command-copy strong {
    font-size: 0.98rem;
}

.hc-staff-hero-note {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
    width: min(100%, 320px);
    padding: 0.95rem 1rem;
    border-radius: 18px;
    background: rgba(77, 92, 144, 0.08);
    color: #495a7f;
    font-size: 0.92rem;
    line-height: 1.6;
}

.hc-staff-hero-note i {
    color: #4d5c90;
    font-size: 1rem;
    margin-top: 0.08rem;
}

.hc-staff-overview-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 1rem;
    margin-top: 1rem;
    margin-bottom: 1rem;
}

.hc-staff-overview-card {
    min-height: 100%;
}

.hc-staff-toolbar {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 1rem;
}

.hc-staff-toolbar .hc-search-box {
    flex: 1 1 320px;
}

.hc-staff-filter-row {
    margin: 0;
    justify-content: flex-end;
}

.hc-staff-quickbar {
    padding: 1rem 1rem 0.9rem;
    border: 1px solid #dde5f6;
    border-radius: 22px;
    background: linear-gradient(150deg, #ffffff 0%, #f7f9ff 100%);
}

.hc-staff-quickbar-note {
    margin-top: 0.85rem;
    color: #5f6f8f;
    font-size: 0.92rem;
}

.hc-staff-command-shell {
    display: grid;
    gap: 1rem;
}

.hc-staff-command-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.3fr) repeat(2, minmax(220px, 0.7fr));
    gap: 1rem;
}

.hc-staff-command-grid-listing {
    grid-template-columns: minmax(0, 1.2fr) repeat(2, minmax(240px, 0.7fr));
}

.hc-staff-command-card {
    position: relative;
    min-height: 100%;
    padding: 1rem 1.05rem;
    border-radius: 22px;
    border: 1px solid rgba(77, 92, 144, 0.1);
    background:
        radial-gradient(circle at 100% 0%, rgba(161, 188, 255, 0.2), rgba(161, 188, 255, 0) 32%),
        linear-gradient(145deg, #ffffff 0%, #f4f7ff 100%);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.65);
    overflow: hidden;
}

.hc-staff-command-card-primary {
    display: grid;
    grid-template-columns: 112px minmax(0, 1fr);
    align-items: center;
    gap: 1rem;
    background:
        radial-gradient(circle at 10% 12%, rgba(77, 92, 144, 0.12), rgba(77, 92, 144, 0) 34%),
        linear-gradient(135deg, #f8fbff 0%, #eef3ff 100%);
}

.hc-staff-command-visual {
    position: relative;
    width: 92px;
    height: 92px;
    margin-inline: auto;
    display: grid;
    place-items: center;
}

.hc-staff-command-orbit,
.hc-staff-command-core {
    position: absolute;
    border-radius: 50%;
}

.hc-staff-command-orbit {
    inset: 0;
    border: 1px solid rgba(77, 92, 144, 0.14);
}

.hc-staff-command-orbit-a {
    animation: hcStaffOrbitSpin 10s linear infinite;
}

.hc-staff-command-orbit-b {
    inset: 11px;
    border-style: dashed;
    animation: hcStaffOrbitSpin 7s linear infinite reverse;
}

.hc-staff-command-core {
    width: 56px;
    height: 56px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, #4d5c90, #7386c4);
    color: #ffffff;
    font-size: 1.35rem;
    box-shadow: 0 14px 28px rgba(77, 92, 144, 0.22);
    animation: hcStaffCoreBounce 3.2s ease-in-out infinite;
}

.hc-staff-command-copy {
    display: grid;
    gap: 0.45rem;
}

.hc-staff-command-copy strong {
    color: #1f2d4f;
    font-size: 1rem;
    line-height: 1.45;
}

.hc-staff-command-copy p,
.hc-staff-command-card small {
    color: #61718d;
    line-height: 1.55;
}

.hc-staff-command-statline {
    display: flex;
    align-items: end;
    gap: 0.55rem;
    margin: 0.45rem 0 0.7rem;
}

.hc-staff-command-statline strong {
    color: #22345a;
    font-size: 1.9rem;
    line-height: 1;
    font-weight: 800;
}

.hc-staff-command-statline span {
    color: #7182a1;
    font-weight: 700;
}

.hc-staff-command-meter {
    height: 0.72rem;
    border-radius: 999px;
    background: #e5ebf8;
    overflow: hidden;
    margin-bottom: 0.7rem;
}

.hc-staff-command-meter span {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: linear-gradient(90deg, #4d5c90, #8ba0e5);
    animation: hcStaffMeterFlow 3.6s ease-in-out infinite;
}

.hc-staff-legend-stack {
    display: grid;
    gap: 0.55rem;
    margin-top: 0.55rem;
}

.hc-staff-legend-stack span {
    display: flex;
    align-items: center;
    gap: 0.55rem;
    color: #5f6f8b;
    font-size: 0.86rem;
    line-height: 1.45;
}

.hc-tone-dot {
    font-size: 0.64rem;
}

.hc-tone-dot.is-live {
    color: #1dbb78;
}

.hc-tone-dot.is-attention {
    color: #d4a636;
}

.hc-tone-dot.is-offline {
    color: #8b98b1;
}

.hc-staff-roster-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(420px, 1fr));
    gap: 1rem;
    align-items: stretch;
}

.hc-staff-table-card {
    margin-top: 0.95rem;
    border: 1px solid #dce4f5;
    border-radius: 24px;
    background: linear-gradient(145deg, #ffffff 0%, #f7f9ff 100%);
    box-shadow: 0 18px 34px rgba(28, 41, 70, 0.08);
    overflow: visible;
}

.hc-staff-table-scroll {
    width: 100%;
    overflow-x: auto;
    overflow-y: visible;
    border-radius: 24px;
}

.hc-staff-table-scroll.is-action-open {
    overflow: visible;
}

.hc-staff-compact-table {
    width: 100%;
    min-width: 1040px;
    border-collapse: separate;
    border-spacing: 0;
}

.hc-staff-compact-table thead th {
    position: sticky;
    top: 0;
    z-index: 3;
    padding: 0.85rem 0.9rem;
    background: #edf2ff;
    color: #536280;
    font-size: 0.72rem;
    font-weight: 900;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    white-space: nowrap;
    border-bottom: 1px solid #dce4f5;
}

.hc-staff-compact-table thead th:first-child {
    border-top-left-radius: 24px;
}

.hc-staff-compact-table thead th:last-child {
    border-top-right-radius: 24px;
}

.hc-staff-compact-table tbody td {
    position: relative;
    z-index: 1;
    padding: 0.78rem 0.9rem;
    border-bottom: 1px solid rgba(77, 92, 144, 0.09);
    vertical-align: middle;
    color: #263755;
    background: rgba(255, 255, 255, 0.72);
}

.hc-staff-compact-table tbody tr:last-child td {
    border-bottom: 0;
}

.hc-staff-compact-table .hc-staff-roster-row {
    display: table-row;
    width: auto;
    min-height: 0;
    padding: 0;
    border: 0;
    border-radius: 0;
    background: transparent;
    box-shadow: none;
    overflow: visible;
    transition: background 0.18s ease;
}

.hc-staff-compact-table .hc-staff-roster-row:hover {
    transform: none;
    box-shadow: none;
}

.hc-staff-compact-table .hc-staff-roster-row:hover td {
    background: #f3f6ff;
}

.hc-staff-compact-table .hc-staff-roster-row::after {
    display: none;
}

.hc-staff-compact-table .hc-staff-persona {
    min-width: 220px;
}

.hc-staff-status-stack,
.hc-staff-pay-cell {
    display: grid;
    gap: 0.25rem;
}

.hc-staff-status-stack small,
.hc-staff-pay-cell span {
    color: #7a89a4;
    font-size: 0.78rem;
    font-weight: 700;
    white-space: nowrap;
}

.hc-staff-pay-cell strong {
    color: #23355a;
    font-size: 0.9rem;
    font-weight: 900;
    white-space: nowrap;
}

.hc-staff-table-number {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 2.8rem;
    min-height: 2rem;
    padding: 0.28rem 0.55rem;
    border-radius: 12px;
    background: #eef3ff;
    color: #263a67;
    font-size: 0.9rem;
    font-weight: 900;
}

.hc-staff-compact-table .hc-staff-actions-fancy {
    display: inline-flex;
    justify-content: flex-end;
    width: auto;
    padding: 0;
    background: transparent;
    border: 0;
    box-shadow: none;
}

.hc-staff-action-select-wrap {
    min-width: 8.4rem;
}

.hc-staff-action-select {
    min-width: 8.4rem;
    border: 1px solid rgba(77, 92, 144, 0.22);
    border-radius: 999px;
    background-color: #ffffff;
    color: #263755;
    font-weight: 900;
    box-shadow: 0 10px 18px rgba(77, 92, 144, 0.1);
}

.hc-staff-action-select:focus {
    border-color: #4d5c90;
    box-shadow: 0 0 0 0.18rem rgba(77, 92, 144, 0.14);
}

.hc-staff-empty-row td {
    padding: 1rem;
}

.hc-staff-empty-row .hc-staff-empty-card {
    display: grid;
    justify-items: center;
    gap: 0.35rem;
    min-height: 10rem;
}

@keyframes hcStaffActionMenuIn {
    from {
        opacity: 0;
        transform: translateY(-4px) scale(0.98);
    }

    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

.hc-staff-roster-grid-fancy {
    grid-template-columns: 1fr;
    margin-top: 0.15rem;
}

.hc-staff-list-head {
    display: grid;
    grid-template-columns: minmax(240px, 1.15fr) minmax(180px, 0.95fr) minmax(180px, 0.8fr) minmax(240px, 1.2fr) minmax(180px, 0.9fr) minmax(240px, 1fr);
    gap: 1rem;
    min-width: 1380px;
    padding: 0 1rem 0.7rem;
    margin-top: 0.2rem;
    color: #6b7a95;
    font-size: 0.74rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    font-weight: 800;
}

.hc-staff-list-scroll {
    width: 100%;
    overflow-x: auto;
    overflow-y: visible;
    padding-bottom: 0.35rem;
    scrollbar-width: thin;
}

.hc-staff-roster-list {
    display: grid;
    gap: 0.95rem;
    min-width: 1380px;
}

.hc-staff-roster-row,
.hc-staff-empty-card {
    position: relative;
    display: grid;
    grid-template-columns: minmax(240px, 1.15fr) minmax(180px, 0.95fr) minmax(180px, 0.8fr) minmax(240px, 1.2fr) minmax(180px, 0.9fr) minmax(240px, 1fr);
    gap: 1rem;
    align-items: start;
    width: 100%;
    min-height: 100%;
    padding: 1.05rem 1rem;
    border-radius: 24px;
    border: 1px solid #dce4f5;
    background:
        radial-gradient(circle at top right, rgba(168, 181, 223, 0.22), rgba(168, 181, 223, 0) 30%),
        linear-gradient(160deg, #ffffff 0%, #f8fbff 100%);
    box-shadow: 0 18px 32px rgba(28, 41, 70, 0.08);
    overflow: hidden;
    transition: transform 0.22s ease, box-shadow 0.22s ease, border-color 0.22s ease;
}

.hc-staff-roster-card.hc-staff-roster-row {
    display: flex;
    flex-direction: column;
    gap: 0.7rem;
    padding: 0.9rem 1rem;
    min-width: 0;
}

.hc-staff-roster-row:hover {
    transform: translateY(-3px);
    box-shadow: 0 24px 40px rgba(28, 41, 70, 0.12);
}

.hc-staff-roster-row {
    overflow: visible;
}

.hc-staff-roster-row::after {
    content: "";
    position: absolute;
    inset: 0;
    border-radius: inherit;
    opacity: 0;
    pointer-events: none;
}

.hc-staff-roster-row.is-animating-delete::after {
    background: linear-gradient(135deg, rgba(224, 85, 85, 0.18), rgba(224, 85, 85, 0.04));
    animation: hcStaffDeleteFlash 720ms ease forwards;
}

.hc-staff-roster-row.is-animating-activate::after {
    background: linear-gradient(135deg, rgba(38, 180, 119, 0.18), rgba(38, 180, 119, 0.04));
    animation: hcStaffStateFlash 560ms ease forwards;
}

.hc-staff-roster-row.is-animating-deactivate::after {
    background: linear-gradient(135deg, rgba(212, 166, 54, 0.18), rgba(212, 166, 54, 0.04));
    animation: hcStaffStateFlash 560ms ease forwards;
}

.hc-staff-roster-row.is-animating-edit::after,
.hc-staff-roster-row.is-animating-profile::after {
    background: linear-gradient(135deg, rgba(77, 92, 144, 0.16), rgba(77, 92, 144, 0.03));
    animation: hcStaffStateFlash 420ms ease forwards;
}

.hc-staff-roster-row-online,
.hc-staff-roster-row-success {
    border-color: rgba(38, 180, 119, 0.22);
}

.hc-staff-roster-row-attention,
.hc-staff-roster-row-warning {
    border-color: rgba(212, 166, 54, 0.24);
}

.hc-staff-roster-row-offline,
.hc-staff-roster-row-inactive,
.hc-staff-roster-row-muted {
    border-color: rgba(119, 132, 156, 0.16);
}

.hc-staff-roster-row-backdrop {
    position: absolute;
    inset: 0;
    pointer-events: none;
    overflow: hidden;
    border-radius: inherit;
}

.hc-staff-action-flare {
    position: absolute;
    right: 1rem;
    top: 50%;
    z-index: 3;
    display: inline-flex;
    align-items: center;
    gap: 0.55rem;
    padding: 0.65rem 0.9rem;
    border-radius: 999px;
    border: 1px solid rgba(77, 92, 144, 0.12);
    background: rgba(255, 255, 255, 0.96);
    color: #24385f;
    font-size: 0.84rem;
    font-weight: 800;
    box-shadow: 0 14px 26px rgba(24, 35, 60, 0.14);
    transform: translateY(-50%);
    animation: hcStaffFlareFly 560ms ease forwards;
    pointer-events: none;
}

.hc-staff-action-flare-icon {
    width: 2rem;
    height: 2rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    font-size: 1rem;
    flex: 0 0 auto;
}

.hc-staff-action-flare.is-delete .hc-staff-action-flare-icon {
    background: rgba(224, 85, 85, 0.14);
    color: #c03f3f;
    animation: hcStaffBinDrop 720ms ease forwards;
}

.hc-staff-action-flare.is-activate .hc-staff-action-flare-icon {
    background: rgba(38, 180, 119, 0.14);
    color: #189860;
}

.hc-staff-action-flare.is-deactivate .hc-staff-action-flare-icon {
    background: rgba(212, 166, 54, 0.16);
    color: #b78620;
}

.hc-staff-action-flare.is-edit .hc-staff-action-flare-icon,
.hc-staff-action-flare.is-profile .hc-staff-action-flare-icon {
    background: rgba(77, 92, 144, 0.14);
    color: #3f4f84;
}

.hc-staff-roster-cell {
    position: relative;
    z-index: 1;
    min-width: 0;
}

.hc-staff-action-menu {
    position: relative;
    z-index: 120;
    width: auto;
    max-width: none;
    margin-left: auto;
}

.hc-staff-roster-cell-staff {
    display: flex;
    align-items: center;
}

.hc-staff-roster-head {
    position: relative;
    z-index: 5;
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
    gap: 0.65rem 0.9rem;
}

.hc-staff-roster-head-side {
    position: relative;
    z-index: 55;
    display: grid;
    justify-items: end;
    gap: 0.5rem;
    min-width: 0;
}

.hc-staff-roster-band {
    position: relative;
    z-index: 1;
    display: grid;
    grid-template-columns: minmax(0, 1.15fr) minmax(260px, 0.85fr);
    gap: 0.7rem 0.85rem;
    align-items: stretch;
}

.hc-staff-roster-band-main,
.hc-staff-roster-band-side {
    display: grid;
    gap: 0.6rem;
    min-width: 0;
}

.hc-staff-roster-band-side {
    align-content: start;
}

.hc-staff-roster-card,
.hc-staff-empty-card {
    position: relative;
    min-height: 100%;
    padding: 0.95rem;
    border-radius: 26px;
    border: 1px solid #dce4f5;
    background:
        radial-gradient(circle at top right, rgba(168, 181, 223, 0.22), rgba(168, 181, 223, 0) 30%),
        linear-gradient(160deg, #ffffff 0%, #f8fbff 100%);
    box-shadow: 0 18px 32px rgba(28, 41, 70, 0.08);
    overflow: visible;
    transition: transform 0.22s ease, box-shadow 0.22s ease, border-color 0.22s ease;
}

.hc-staff-roster-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 24px 40px rgba(28, 41, 70, 0.12);
}

.hc-staff-roster-card {
    animation: hcStaffCardLift 420ms ease both;
}

.hc-staff-roster-card-online {
    border-color: rgba(38, 180, 119, 0.22);
}

.hc-staff-roster-card-success {
    border-color: rgba(38, 180, 119, 0.22);
}

.hc-staff-roster-card-attention {
    border-color: rgba(212, 166, 54, 0.24);
}

.hc-staff-roster-card-warning {
    border-color: rgba(212, 166, 54, 0.24);
}

.hc-staff-roster-card-offline,
.hc-staff-roster-card-inactive,
.hc-staff-roster-card-muted {
    border-color: rgba(119, 132, 156, 0.16);
}

.hc-staff-roster-card-backdrop {
    position: absolute;
    inset: 0;
    pointer-events: none;
    overflow: hidden;
}

.hc-staff-card-glow {
    position: absolute;
    width: 12rem;
    height: 12rem;
    top: -7rem;
    right: -5rem;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(77, 92, 144, 0.16), rgba(77, 92, 144, 0));
    animation: hcStaffGlowFloat 6s ease-in-out infinite;
}

.hc-staff-card-line {
    position: absolute;
    width: 8rem;
    height: 1px;
    background: linear-gradient(90deg, rgba(77, 92, 144, 0), rgba(77, 92, 144, 0.28), rgba(77, 92, 144, 0));
}

.hc-staff-card-line-a {
    right: 1rem;
    bottom: 4.2rem;
    transform: rotate(-22deg);
}

.hc-staff-card-line-b {
    left: -1.4rem;
    top: 4.8rem;
    transform: rotate(24deg);
}

.hc-staff-roster-head,
.hc-staff-actions-fancy {
    position: relative;
    z-index: 1;
}

.hc-staff-roster-head {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: start;
    justify-content: space-between;
    gap: 0.65rem 0.9rem;
}

.hc-staff-presence-cluster {
    display: grid;
    justify-items: end;
    gap: 0.5rem;
}

.hc-staff-presence-cluster-list {
    justify-items: start;
}

.hc-staff-presence-cluster-list small {
    color: #60718e;
    font-weight: 700;
}

.hc-staff-signal {
    display: inline-flex;
    align-items: end;
    gap: 0.2rem;
    height: 1.2rem;
}

.hc-staff-signal span {
    width: 0.3rem;
    border-radius: 999px;
    background: #97a6c8;
    animation: hcStaffSignal 1.1s ease-in-out infinite;
}

.hc-staff-signal span:nth-child(1) {
    height: 0.5rem;
}

.hc-staff-signal span:nth-child(2) {
    height: 1rem;
    animation-delay: 0.12s;
}

.hc-staff-signal span:nth-child(3) {
    height: 0.72rem;
    animation-delay: 0.24s;
}

.hc-staff-signal-online span {
    background: linear-gradient(180deg, #29d48c, #149c62);
}

.hc-staff-signal-success span {
    background: linear-gradient(180deg, #29d48c, #149c62);
}

.hc-staff-signal-attention span {
    background: linear-gradient(180deg, #f0c259, #d1971f);
}

.hc-staff-signal-warning span {
    background: linear-gradient(180deg, #f0c259, #d1971f);
}

.hc-staff-signal-offline span,
.hc-staff-signal-inactive span,
.hc-staff-signal-muted span {
    background: linear-gradient(180deg, #a6b1c8, #7f8ca8);
    animation-duration: 1.8s;
}

.hc-staff-roster-body {
    position: relative;
    z-index: 1;
    display: grid;
    gap: 0.9rem;
    margin-top: 1rem;
}

.hc-staff-live-note {
    display: flex;
    align-items: start;
    justify-content: space-between;
    gap: 0.8rem;
    padding: 0.72rem 0.82rem;
    border-radius: 18px;
    background: rgba(77, 92, 144, 0.06);
}

.hc-staff-live-note strong {
    color: #22345b;
    font-size: 0.86rem;
}

.hc-staff-live-note span {
    color: #61718f;
    font-size: 0.84rem;
    text-align: right;
    line-height: 1.45;
}

.hc-staff-metrics-fancy {
    gap: 0.7rem;
}

.hc-staff-roster-band {
    display: grid;
    grid-template-columns: minmax(0, 1.2fr) minmax(180px, 0.8fr);
    gap: 0.9rem;
    align-items: start;
}

.hc-staff-ops-column {
    display: grid;
    gap: 0.75rem;
}

.hc-staff-queue-card-fancy,
.hc-staff-rate-stack-fancy {
    min-height: 100%;
    padding: 0.95rem 1rem;
    border-radius: 20px;
    border: 1px solid rgba(77, 92, 144, 0.1);
    background: linear-gradient(150deg, #f9fbff 0%, #eef3fd 100%);
}

.hc-staff-queue-card-fancy strong {
    display: block;
    color: #1f2d4f;
    font-size: 1.55rem;
    line-height: 1;
    font-weight: 800;
}

.hc-staff-queue-card-fancy span,
.hc-staff-rate-stack-fancy span,
.hc-staff-rate-stack-fancy small {
    color: #677791;
}

.hc-staff-rate-stack-fancy {
    display: grid;
    gap: 0.45rem;
}

.hc-staff-rate-stack-fancy div {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.8rem;
}

.hc-staff-rate-stack-fancy strong {
    color: #22345a;
}

.hc-staff-actions-fancy {
    margin-top: 0.15rem;
    padding-top: 0.7rem;
    border-top: 1px solid #e7edf9;
    display: flex;
    flex-direction: row;
    justify-content: flex-start;
    align-items: center;
    gap: 0.65rem;
}

.hc-staff-actions-list {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: flex-start;
    gap: 0.55rem;
}

.hc-staff-actions-list .btn {
    min-width: 0;
    flex: 1 1 132px;
    justify-content: center;
}

.hc-staff-action-menu .dropdown-toggle {
    min-width: 0;
    width: 100%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.45rem;
}

.hc-staff-action-menu {
    width: auto;
    max-width: none;
    margin-left: 0;
    margin-right: auto;
}

.hc-staff-action-menu .btn-light {
    border: 1px solid rgba(77, 92, 144, 0.12);
    background: #ffffff;
    color: #314169;
}

.hc-staff-action-menu .dropdown-menu {
    min-width: 220px;
    padding: 0.45rem;
    border-radius: 16px;
    border-color: #dce3f4;
    box-shadow: 0 18px 36px rgba(28, 41, 70, 0.12);
    z-index: 3000;
    inset-inline-start: 0;
    inset-inline-end: auto;
    transform-origin: top left;
}

.hc-staff-action-menu .dropdown-item {
    display: flex;
    align-items: center;
    gap: 0.45rem;
    border-radius: 12px;
    padding: 0.68rem 0.8rem;
    font-weight: 700;
    color: #33415f;
}

.hc-staff-action-menu .dropdown-item:hover,
.hc-staff-action-menu .dropdown-item:focus {
    background: rgba(77, 92, 144, 0.08);
    color: #22315a;
}

.hc-staff-action-menu .dropdown-item.text-danger {
    color: #cc4d57 !important;
}

.hc-staff-action-menu .dropdown-item.text-danger:hover,
.hc-staff-action-menu .dropdown-item.text-danger:focus {
    background: rgba(226, 88, 94, 0.08);
    color: #b93c46 !important;
}

.hc-staff-persona,
.hc-staff-persona-copy,
.hc-staff-presence-cluster,
.hc-staff-live-note,
.hc-quality-card,
.hc-staff-queue-card,
.hc-staff-rate-stack {
    min-width: 0;
}

.hc-staff-persona-copy strong,
.hc-staff-persona-copy span,
.hc-staff-persona-copy small,
.hc-staff-presence-cluster small,
.hc-staff-presence-note,
.hc-staff-live-note strong,
.hc-staff-live-note span,
.hc-quality-card small,
.hc-staff-rate-stack small,
.hc-staff-rate-stack span {
    overflow-wrap: anywhere;
}

.hc-staff-live-note,
.hc-quality-card,
.hc-staff-queue-card,
.hc-staff-rate-stack {
    padding: 0.75rem 0.8rem;
}

.hc-quality-card-compact {
    min-width: 0;
}

.hc-staff-actions-fancy .btn:first-child {
    margin-right: auto;
}

.hc-staff-empty-card {
    display: grid;
    place-items: center;
    gap: 0.45rem;
    min-height: 260px;
    text-align: center;
}

.hc-staff-empty-card i {
    font-size: 2rem;
    color: #7c8cb0;
}

.hc-staff-empty-card strong {
    color: #1f2d4f;
}

.hc-staff-empty-card span {
    color: #62708e;
    max-width: 24rem;
}

@keyframes hcStaffCardLift {
    from {
        opacity: 0;
        transform: translateY(10px) scale(0.985);
    }

    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

.hc-staff-table tbody td {
    padding-top: 1.1rem;
    padding-bottom: 1.1rem;
}

.hc-staff-persona {
    display: flex;
    align-items: center;
    gap: 0.9rem;
    min-width: 240px;
}

.hc-staff-avatar {
    width: 50px;
    height: 50px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 18px;
    background: linear-gradient(135deg, #4d5c90, #7b8dca);
    color: #ffffff;
    font-size: 1.05rem;
    font-weight: 800;
    box-shadow: 0 14px 22px rgba(77, 92, 144, 0.18);
    flex: 0 0 auto;
}

.hc-staff-persona-copy {
    display: flex;
    flex-direction: column;
    gap: 0.14rem;
}

.hc-staff-persona-copy strong {
    color: #1b2846;
    font-size: 1rem;
    font-weight: 800;
}

.hc-staff-persona-copy span {
    color: #5f6f8a;
    font-weight: 600;
}

.hc-staff-persona-copy small {
    color: #8190aa;
    font-size: 0.79rem;
}

.hc-staff-presence {
    display: flex;
    flex-direction: column;
    gap: 0.38rem;
    min-width: 180px;
}

.hc-staff-presence small {
    color: #62708e;
    font-weight: 600;
}

.hc-staff-presence-note {
    color: #7785a0;
    font-size: 0.8rem;
    line-height: 1.45;
}

.hc-staff-metrics {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.65rem;
    min-width: 220px;
}

.hc-staff-metric {
    padding: 0.85rem 0.8rem;
    border-radius: 18px;
    border: 1px solid #e3eaf7;
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.98) 0%, rgba(240, 244, 252, 0.92) 100%);
    text-align: center;
}

.hc-staff-metric strong {
    display: block;
    color: #233256;
    font-size: 1rem;
    font-weight: 800;
}

.hc-staff-metric span {
    display: block;
    margin-top: 0.18rem;
    color: #7a88a0;
    font-size: 0.74rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.06em;
}

.hc-staff-queue-card {
    min-width: 150px;
    padding: 0.95rem 1rem;
    border-radius: 20px;
    border: 1px solid rgba(77, 92, 144, 0.1);
    background: linear-gradient(145deg, #f7faff 0%, #eef2fb 100%);
}

.hc-staff-queue-card strong {
    display: block;
    color: #223153;
    font-size: 1.2rem;
    font-weight: 800;
}

.hc-staff-queue-card span {
    display: block;
    margin-top: 0.25rem;
    color: #6b7b95;
    font-size: 0.82rem;
}

.hc-staff-rate-stack {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    min-width: 150px;
}

.hc-staff-rate-stack div {
    color: #4d5c90;
    font-size: 0.88rem;
}

.hc-staff-rate-stack strong {
    color: #203054;
    font-weight: 800;
}

.hc-staff-rate-stack span,
.hc-staff-rate-stack small {
    color: #70809b;
}

.hc-staff-actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 0.55rem;
}

.hc-staff-actions .btn {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
}

.hc-quality-card {
    min-width: 220px;
    padding: 0.95rem 1rem;
    border-radius: 20px;
    border: 1px solid rgba(77, 92, 144, 0.1);
    background: linear-gradient(145deg, #f8fbff 0%, #eef3fd 100%);
}

.hc-quality-card-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.35rem;
}

.hc-quality-card-head strong {
    color: #1f2d4f;
    font-size: 1.35rem;
    font-weight: 800;
    line-height: 1;
}

.hc-quality-card small {
    display: block;
    color: #6d7c97;
    line-height: 1.45;
}

.hc-quality-card-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem 0.8rem;
    margin-top: 0.65rem;
    color: #51627f;
    font-size: 0.78rem;
    font-weight: 700;
}

@keyframes hcStaffOrbitSpin {
    from {
        transform: rotate(0deg);
    }

    to {
        transform: rotate(360deg);
    }
}

@keyframes hcStaffCoreBounce {
    0%,
    100% {
        transform: translateY(0);
    }

    50% {
        transform: translateY(-5px);
    }
}

@keyframes hcStaffMeterFlow {
    0%,
    100% {
        filter: saturate(1);
    }

    50% {
        filter: saturate(1.2) brightness(1.06);
    }
}

@keyframes hcStaffGlowFloat {
    0%,
    100% {
        transform: translate3d(0, 0, 0) scale(1);
    }

    50% {
        transform: translate3d(-0.4rem, 0.5rem, 0) scale(1.08);
    }
}

@keyframes hcStaffSignal {
    0%,
    100% {
        transform: scaleY(0.78);
        opacity: 0.7;
    }

    50% {
        transform: scaleY(1.12);
        opacity: 1;
    }
}

@keyframes hcStaffDeleteFlash {
    0% {
        opacity: 0;
        transform: scale(0.985);
    }

    28% {
        opacity: 1;
    }

    100% {
        opacity: 0;
        transform: scale(1);
    }
}

@keyframes hcStaffStateFlash {
    0% {
        opacity: 0;
    }

    30% {
        opacity: 1;
    }

    100% {
        opacity: 0;
    }
}

@keyframes hcStaffFlareFly {
    0% {
        opacity: 0;
        transform: translate3d(0.8rem, -50%, 0) scale(0.92);
    }

    18% {
        opacity: 1;
    }

    100% {
        opacity: 0;
        transform: translate3d(-0.2rem, -50%, 0) scale(1.02);
    }
}

@keyframes hcStaffBinDrop {
    0% {
        transform: translateY(-0.3rem) rotate(-12deg) scale(0.94);
    }

    40% {
        transform: translateY(0.15rem) rotate(8deg) scale(1.08);
    }

    100% {
        transform: translateY(0) rotate(0deg) scale(1);
    }
}

.hc-salary-payment-brief {
    min-width: 180px;
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
}

.hc-salary-payment-brief strong {
    color: #1f2d4f;
    font-weight: 800;
}

.hc-salary-verification-card {
    border: 1px solid rgba(77, 92, 144, 0.14);
    background: linear-gradient(145deg, rgba(77, 92, 144, 0.06), rgba(255, 255, 255, 0.96));
}

.hc-inline-pay-card {
    width: min(320px, 100%);
    margin-left: auto;
}

.hc-inline-pay-card summary {
    list-style: none;
}

.hc-inline-pay-card summary::-webkit-details-marker {
    display: none;
}

.hc-inline-pay-form {
    padding: 0.95rem;
    border-radius: 18px;
    border: 1px solid #dfe5f3;
    background: linear-gradient(155deg, #ffffff 0%, #f7f9ff 100%);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.9);
}

@media (max-width: 767.98px) {
    .hc-header-actions {
        width: 100%;
        justify-content: flex-start;
    }

    .hc-header-page-actions {
        width: 100%;
        justify-content: flex-start;
    }

    .hc-emi-grid {
        grid-template-columns: 1fr;
    }

    .hc-header-copy {
        display: none;
    }

    .hc-staff-tile {
        align-items: flex-start;
    }

    .hc-profile-branding {
        align-items: flex-start;
        flex-direction: column;
    }

    .hc-profile-meta-grid {
        grid-template-columns: 1fr;
    }

    .hc-settings-list-row {
        flex-direction: column;
    }

    .hc-profile-trigger-copy {
        display: none;
    }

    .hc-admin-alert-copy {
        display: none;
    }

    .hc-admin-alert-menu {
        width: min(94vw, 430px);
    }

    .hc-admin-alert-head {
        flex-direction: column;
    }

    .hc-admin-alert-tools {
        width: 100%;
        justify-content: flex-start;
    }

    .hc-admin-alert-summary {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }

    .hc-admin-alert-list {
        max-height: 15rem;
    }

    .hc-admin-alert-table {
        min-width: 360px;
    }

    .hc-admin-digest-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-admin-footer-inner {
        justify-content: flex-start;
    }

    .hc-staff-profile-doc-grid,
    .hc-staff-profile-watch-grid,
    .hc-staff-profile-stat-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 1399.98px) {
    .hc-staff-overview-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-staff-profile-stat-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 991.98px) {
    .hc-header-actions {
        width: 100%;
        justify-content: flex-start;
    }

    .hc-header-search {
        order: 4;
        flex: 1 1 100%;
        max-width: none;
        min-width: 0;
    }

    .hc-global-search-panel {
        width: 100%;
        max-width: none;
    }

    .hc-staff-hero {
        flex-direction: column;
    }

    .hc-staff-hero-meta {
        width: 100%;
        min-width: 0;
        align-items: stretch;
    }

    .hc-staff-hero-note {
        width: 100%;
    }

    .hc-staff-command-grid {
        grid-template-columns: 1fr;
    }

    .hc-staff-command-card-primary {
        grid-template-columns: 1fr;
        text-align: center;
    }

    .hc-staff-roster-grid {
        grid-template-columns: 1fr;
    }

    .hc-staff-list-head {
        display: none;
    }

    .hc-staff-list-scroll,
    .hc-staff-roster-list {
        min-width: 0;
        overflow: visible;
    }

    .hc-staff-roster-row {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        min-width: 0;
    }

    .hc-staff-roster-card.hc-staff-roster-row {
        grid-template-columns: 1fr;
    }

    .hc-staff-roster-band {
        grid-template-columns: 1fr;
    }

    .hc-staff-actions-fancy {
        flex-direction: column;
        align-items: stretch;
    }

    .hc-staff-actions-list {
        justify-content: flex-start;
    }

    .hc-staff-table {
        min-width: 980px;
    }

    .hc-staff-profile-hero-main {
        flex-direction: column;
    }

    .hc-staff-call-log-toolbar {
        flex-direction: column;
        align-items: stretch;
    }

    .hc-staff-call-log-controls {
        margin-left: 0;
        width: 100%;
    }

    .hc-staff-call-log-date-filter,
    .hc-staff-call-log-search {
        width: 100%;
        max-width: none;
    }

    .hc-staff-profile-note {
        max-width: none;
        width: 100%;
    }
}

@media (max-width: 767.98px) {
    .hc-staff-overview-grid {
        grid-template-columns: 1fr;
    }

    .hc-staff-toolbar,
    .hc-staff-filter-row {
        justify-content: stretch;
    }

    .hc-staff-roster-grid {
        grid-template-columns: 1fr;
    }

    .hc-staff-roster-row {
        grid-template-columns: 1fr;
        width: 100%;
        padding: 0.95rem;
        border-radius: 22px;
    }

    .hc-staff-roster-card,
    .hc-staff-empty-card {
        padding: 0.95rem;
        border-radius: 22px;
    }

    .hc-staff-roster-head,
    .hc-staff-live-note,
    .hc-staff-actions-fancy {
        flex-direction: column;
        align-items: stretch;
    }

    .hc-staff-presence-cluster {
        justify-items: start;
    }

    .hc-staff-actions-list .btn {
        width: 100%;
    }

    .hc-staff-live-note span {
        text-align: left;
    }

    .hc-staff-metrics {
        grid-template-columns: 1fr;
        min-width: 0;
    }

    .hc-staff-profile-persona {
        align-items: flex-start;
        flex-direction: column;
    }
}

.hc-release-graph {
  display: grid;
  gap: 1rem;
}

.hc-release-graph-row {
  border: 1px solid rgba(77, 92, 144, 0.12);
  border-radius: 18px;
  padding: 0.95rem 1rem;
  background: rgba(255, 255, 255, 0.88);
}

.hc-release-graph-track {
  width: 100%;
  height: 12px;
  border-radius: 999px;
  background: rgba(77, 92, 144, 0.12);
  overflow: hidden;
}

.hc-release-graph-bar {
  height: 100%;
  min-width: 0.75rem;
  border-radius: inherit;
  background: linear-gradient(90deg, #4d5c90 0%, #7285ca 100%);
  box-shadow: 0 8px 18px rgba(77, 92, 144, 0.25);
}

.hc-upload-progress-card {
  border: 1px solid rgba(77, 92, 144, 0.14);
  border-radius: 20px;
  padding: 1rem 1.1rem;
  background: linear-gradient(180deg, rgba(77, 92, 144, 0.08) 0%, rgba(255, 255, 255, 0.95) 100%);
}

.hc-upload-progress-metric {
  min-width: 92px;
  text-align: right;
}

.hc-upload-progress-metric strong {
  display: block;
  font-size: 1.25rem;
  color: #2e385e;
}

.hc-upload-progress-metric small {
  color: #64748b;
}

.hc-upload-progress-track {
  width: 100%;
  height: 14px;
  border-radius: 999px;
  background: rgba(77, 92, 144, 0.14);
  overflow: hidden;
}

.hc-upload-progress-bar {
  height: 100%;
  min-width: 0.85rem;
  border-radius: inherit;
  background: linear-gradient(90deg, #4d5c90 0%, #6d83d7 100%);
  box-shadow: 0 12px 24px rgba(77, 92, 144, 0.24);
  transition: width 180ms ease;
}

/* Command Center V3 */
.hc-cc-shell-v3 {
    --hc-v3-ink: #132344;
    --hc-v3-muted: #5b7097;
    --hc-v3-line: rgba(105, 128, 178, 0.16);
    --hc-v3-surface: rgba(255, 255, 255, 0.82);
    --hc-v3-surface-strong: #ffffff;
    --hc-v3-accent: #1aa7d8;
    --hc-v3-accent-2: #2ec27e;
    --hc-v3-glow: rgba(26, 167, 216, 0.18);
    display: grid;
    gap: 1rem;
}

.hc-cc-shell-v3:fullscreen,
.hc-cc-shell-v3:-webkit-full-screen {
    width: 100%;
    height: 100%;
    max-width: none;
    margin: 0;
    padding: 0.85rem;
    box-sizing: border-box;
    overflow: auto;
    overscroll-behavior: contain;
    -webkit-overflow-scrolling: touch;
    background: linear-gradient(180deg, #eef4ff, #e7eefb);
}

.hc-cc-shell-v3 .hc-cc-stage {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1.5fr) minmax(260px, 0.7fr);
    gap: 1rem;
    padding: 1.2rem;
    border-radius: 28px;
    overflow: hidden;
    border: 1px solid rgba(91, 112, 151, 0.12);
    background:
        linear-gradient(140deg, rgba(15, 27, 53, 0.96), rgba(30, 52, 97, 0.94) 46%, rgba(61, 99, 171, 0.92)),
        linear-gradient(180deg, rgba(255, 255, 255, 0.03), rgba(255, 255, 255, 0));
    box-shadow: 0 24px 64px rgba(18, 32, 62, 0.2);
}

.hc-cc-shell-v3 .hc-cc-stage-backdrop {
    position: absolute;
    inset: 0;
    pointer-events: none;
    overflow: hidden;
}

.hc-cc-shell-v3 .hc-cc-stage-beam,
.hc-cc-shell-v3 .hc-cc-stage-ring {
    position: absolute;
    border-radius: 999px;
}

.hc-cc-shell-v3 .hc-cc-stage-beam-a {
    width: 34rem;
    height: 34rem;
    top: -18rem;
    right: -8rem;
    background: radial-gradient(circle, rgba(26, 167, 216, 0.34), rgba(26, 167, 216, 0));
    animation: hcCcV3Pulse 10s ease-in-out infinite;
}

.hc-cc-shell-v3 .hc-cc-stage-beam-b {
    width: 26rem;
    height: 26rem;
    bottom: -12rem;
    left: -8rem;
    background: radial-gradient(circle, rgba(46, 194, 126, 0.24), rgba(46, 194, 126, 0));
    animation: hcCcV3Pulse 12s ease-in-out infinite reverse;
}

.hc-cc-shell-v3 .hc-cc-stage-grid {
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(255, 255, 255, 0.08) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.08) 1px, transparent 1px);
    background-size: 2.75rem 2.75rem;
    opacity: 0.22;
    mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.95), rgba(0, 0, 0, 0.25));
}

.hc-cc-shell-v3 .hc-cc-stage-ring-a {
    width: 18rem;
    height: 18rem;
    top: -7rem;
    left: 36%;
    border: 1px solid rgba(255, 255, 255, 0.12);
}

.hc-cc-shell-v3 .hc-cc-stage-ring-b {
    width: 12rem;
    height: 12rem;
    bottom: -3rem;
    right: 18%;
    border: 1px solid rgba(255, 255, 255, 0.14);
}

.hc-cc-shell-v3 .hc-cc-stage-main,
.hc-cc-shell-v3 .hc-cc-stage-actions {
    position: relative;
    z-index: 1;
}

.hc-cc-shell-v3 .hc-cc-stage-main {
    display: grid;
    gap: 1rem;
}

.hc-cc-shell-v3 .hc-cc-stage-metrics {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.75rem;
}

.hc-cc-shell-v3 .hc-cc-stage-metric {
    position: relative;
    padding: 0.8rem 0.9rem;
    border-radius: 18px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.14), rgba(255, 255, 255, 0.08));
    backdrop-filter: blur(12px);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.06);
}

.hc-cc-shell-v3 .hc-cc-stage-metric span,
.hc-cc-shell-v3 .hc-cc-stage-metric small {
    display: block;
}

.hc-cc-shell-v3 .hc-cc-stage-metric span {
    color: rgba(240, 246, 255, 0.78);
    font-size: 0.75rem;
    letter-spacing: 0.04em;
    text-transform: uppercase;
}

.hc-cc-shell-v3 .hc-cc-stage-metric strong {
    display: block;
    margin-top: 0.32rem;
    color: #ffffff;
    font-size: 1.65rem;
    line-height: 1;
}

.hc-cc-shell-v3 .hc-cc-stage-metric small {
    margin-top: 0.4rem;
    color: rgba(228, 238, 255, 0.78);
    font-size: 0.78rem;
}

.hc-cc-shell-v3 .hc-cc-stage-copy {
    max-width: 60rem;
}

.hc-cc-shell-v3 .hc-cc-eyebrow {
    background: rgba(255, 255, 255, 0.12);
    color: #f6fbff;
    border: 1px solid rgba(255, 255, 255, 0.1);
}

.hc-cc-shell-v3 .hc-cc-title,
.hc-cc-shell-v3 .hc-cc-subtitle {
    color: #ffffff;
}

.hc-cc-shell-v3 .hc-cc-subtitle {
    max-width: 52rem;
    color: rgba(236, 242, 255, 0.82);
}

.hc-cc-shell-v3 .hc-cc-stage-status {
    display: grid;
    gap: 0.85rem;
}

.hc-cc-shell-v3 .hc-cc-stage-pills {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
}

.hc-cc-shell-v3 .hc-cc-stage-pills span {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.52rem 0.82rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.1);
    color: rgba(241, 245, 255, 0.88);
    font-size: 0.82rem;
}

.hc-cc-shell-v3 .hc-cc-stage-pills strong {
    color: #ffffff;
}

.hc-cc-shell-v3 .hc-cc-stage-actions {
    display: grid;
    align-content: start;
    gap: 0.75rem;
}

.hc-cc-shell-v3 .hc-cc-stage-visual {
    display: grid;
    grid-template-columns: minmax(120px, 0.9fr) minmax(0, 1fr);
    gap: 0.9rem;
    padding: 0.9rem;
    border-radius: 22px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.12), rgba(255, 255, 255, 0.06));
    backdrop-filter: blur(14px);
}

.hc-cc-shell-v3 .hc-cc-stage-radar {
    position: relative;
    min-height: 9.5rem;
    border-radius: 20px;
    background:
        radial-gradient(circle at center, rgba(46, 194, 126, 0.14), rgba(46, 194, 126, 0.02) 32%, transparent 66%),
        linear-gradient(180deg, rgba(8, 18, 39, 0.64), rgba(18, 36, 70, 0.28));
    overflow: hidden;
}

.hc-cc-shell-v3 .hc-cc-stage-radar-ring,
.hc-cc-shell-v3 .hc-cc-stage-radar-core,
.hc-cc-shell-v3 .hc-cc-stage-radar-sweep {
    position: absolute;
    inset: 50% auto auto 50%;
    transform: translate(-50%, -50%);
    border-radius: 999px;
}

.hc-cc-shell-v3 .hc-cc-stage-radar-ring {
    border: 1px solid rgba(110, 227, 176, 0.22);
}

.hc-cc-shell-v3 .hc-cc-stage-radar-ring-a {
    width: 3.8rem;
    height: 3.8rem;
}

.hc-cc-shell-v3 .hc-cc-stage-radar-ring-b {
    width: 6.2rem;
    height: 6.2rem;
}

.hc-cc-shell-v3 .hc-cc-stage-radar-ring-c {
    width: 8.6rem;
    height: 8.6rem;
}

.hc-cc-shell-v3 .hc-cc-stage-radar-core {
    width: 0.7rem;
    height: 0.7rem;
    background: #8ff2bf;
    box-shadow: 0 0 20px rgba(143, 242, 191, 0.9);
}

.hc-cc-shell-v3 .hc-cc-stage-radar-sweep {
    width: 9rem;
    height: 9rem;
    background: conic-gradient(from 90deg, rgba(143, 242, 191, 0.55), rgba(143, 242, 191, 0.02) 26%, transparent 52%);
    animation: hcCcV3Sweep 5.6s linear infinite;
}

.hc-cc-shell-v3 .hc-cc-stage-ledger {
    display: grid;
    gap: 0.55rem;
}

.hc-cc-shell-v3 .hc-cc-stage-ledger > div {
    padding: 0.7rem 0.8rem;
    border-radius: 16px;
    border: 1px solid rgba(255, 255, 255, 0.08);
    background: rgba(10, 21, 43, 0.26);
}

.hc-cc-shell-v3 .hc-cc-stage-ledger span,
.hc-cc-shell-v3 .hc-cc-stage-ledger strong {
    display: block;
}

.hc-cc-shell-v3 .hc-cc-stage-ledger span {
    color: rgba(236, 244, 255, 0.74);
    font-size: 0.76rem;
}

.hc-cc-shell-v3 .hc-cc-stage-ledger strong {
    margin-top: 0.2rem;
    color: #ffffff;
    font-size: 1.15rem;
}

.hc-cc-shell-v3 .hc-cc-stage-action-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.6rem;
}

.hc-cc-shell-v3 .hc-cc-stage-action-grid .btn {
    justify-content: space-between;
    min-height: 2.9rem;
    padding-inline: 0.95rem;
    border-radius: 16px;
    border-color: rgba(255, 255, 255, 0.12);
    background: rgba(255, 255, 255, 0.9);
    color: #16305d;
    box-shadow: 0 10px 26px rgba(12, 23, 45, 0.12);
}

.hc-cc-shell-v3 .hc-cc-stage-tip {
    padding: 0.78rem 0.9rem;
    border-radius: 16px;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: rgba(255, 255, 255, 0.08);
    color: rgba(236, 243, 255, 0.82);
    font-size: 0.8rem;
    line-height: 1.45;
}

.hc-cc-shell-v3 .hc-cc-dock-v3 {
    position: sticky;
    top: 0.6rem;
    z-index: 8;
    gap: 0.6rem;
    padding: 0.8rem;
    border-radius: 18px;
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.95), rgba(245, 249, 255, 0.92));
    border-color: rgba(105, 128, 178, 0.14);
    overflow-x: auto;
    scrollbar-width: thin;
}

.hc-cc-shell-v3 .hc-cc-dock-v3 a {
    flex: 0 0 auto;
    padding: 0.58rem 0.88rem;
    border-radius: 12px;
    background: rgba(19, 35, 68, 0.05);
    color: #20345f;
}

.hc-cc-shell-v3 .hc-cc-panel-v3 {
    position: relative;
    padding: 1rem;
    border-radius: 24px;
    border: 1px solid var(--hc-v3-line);
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.94), rgba(246, 249, 255, 0.95)),
        linear-gradient(90deg, rgba(255, 255, 255, 0.45), rgba(255, 255, 255, 0.2));
    box-shadow: 0 18px 42px rgba(25, 42, 73, 0.1);
}

.hc-cc-shell-v3 .hc-cc-panel-v3::before {
    content: "";
    position: absolute;
    inset: 0 0 auto 0;
    height: 0.22rem;
    border-radius: 24px 24px 0 0;
    background: linear-gradient(90deg, rgba(26, 167, 216, 0.82), rgba(46, 194, 126, 0.7), rgba(77, 92, 144, 0.78));
    opacity: 0.95;
}

.hc-cc-shell-v3 .hc-cc-band-head {
    display: flex;
    align-items: end;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 0.9rem;
}

.hc-cc-shell-v3 .hc-cc-band-head h5 {
    margin: 0.2rem 0 0;
    color: var(--hc-v3-ink);
}

.hc-cc-shell-v3 .hc-live-panel-hint {
    max-width: 24rem;
    text-align: right;
    color: var(--hc-v3-muted);
    font-size: 0.84rem;
}

.hc-cc-shell-v3 .hc-live-command-strip-v3 {
    grid-template-columns: repeat(6, minmax(0, 1fr));
}

.hc-cc-shell-v3 .hc-live-command-card {
    position: relative;
    overflow: hidden;
    min-height: 8rem;
    border-radius: 20px;
    border: 1px solid rgba(106, 129, 179, 0.12);
    background:
        linear-gradient(150deg, rgba(255, 255, 255, 0.98), rgba(238, 244, 255, 0.95)),
        radial-gradient(circle at top right, rgba(26, 167, 216, 0.12), transparent 42%);
    box-shadow: 0 12px 30px rgba(37, 54, 90, 0.08);
}

.hc-cc-shell-v3 .hc-live-command-card::after {
    content: "";
    position: absolute;
    inset: auto 0 0 0;
    height: 0.24rem;
    background: linear-gradient(90deg, #1aa7d8, #2ec27e 60%, #4d5c90);
    opacity: 0.95;
}

.hc-cc-shell-v3 .hc-live-command-card strong {
    font-size: 2rem;
}

.hc-cc-shell-v3 .hc-live-command-card:hover {
    transform: translateY(-3px);
}

.hc-cc-shell-v3 .hc-cc-ops-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.9fr) minmax(0, 0.95fr);
    gap: 1rem;
    margin-top: 1rem;
}

.hc-cc-shell-v3 .hc-cc-ops-card {
    padding: 0.95rem;
    border-radius: 20px;
    border: 1px solid rgba(105, 128, 178, 0.12);
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(245, 249, 255, 0.94));
    box-shadow: 0 14px 34px rgba(26, 40, 70, 0.08);
}

.hc-cc-shell-v3 .hc-cc-ops-card-strong {
    background:
        linear-gradient(135deg, rgba(20, 39, 76, 0.98), rgba(43, 72, 131, 0.94) 52%, rgba(34, 159, 205, 0.9));
    border-color: rgba(48, 185, 224, 0.22);
}

.hc-cc-shell-v3 .hc-cc-ops-card-strong .hc-cc-subhead,
.hc-cc-shell-v3 .hc-cc-ops-card-strong .hc-cc-column-title span {
    color: #ffffff;
}

.hc-cc-shell-v3 .hc-cc-ops-stack {
    display: grid;
    gap: 0.7rem;
}

.hc-cc-shell-v3 .hc-cc-ops-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.8rem;
    padding: 0.78rem 0.85rem;
    border-radius: 16px;
    background: rgba(19, 35, 68, 0.04);
    border: 1px solid rgba(105, 128, 178, 0.1);
}

.hc-cc-shell-v3 .hc-cc-ops-copy strong,
.hc-cc-shell-v3 .hc-cc-ops-copy small,
.hc-cc-shell-v3 .hc-cc-ops-row > span {
    display: block;
}

.hc-cc-shell-v3 .hc-cc-ops-copy strong {
    color: #16305d;
    font-size: 0.92rem;
}

.hc-cc-shell-v3 .hc-cc-ops-copy small {
    margin-top: 0.18rem;
    color: var(--hc-v3-muted);
    font-size: 0.78rem;
}

.hc-cc-shell-v3 .hc-cc-ops-row > span {
    min-width: 2.6rem;
    padding: 0.48rem 0.7rem;
    border-radius: 999px;
    background: rgba(26, 167, 216, 0.12);
    color: #11638d;
    text-align: center;
    font-weight: 700;
}

.hc-cc-shell-v3 .hc-cc-ops-highlight {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.75rem;
    margin-top: 0.3rem;
}

.hc-cc-shell-v3 .hc-cc-ops-highlight > div {
    padding: 0.95rem 0.85rem;
    border-radius: 18px;
    background: rgba(255, 255, 255, 0.12);
    border: 1px solid rgba(255, 255, 255, 0.12);
    backdrop-filter: blur(10px);
}

.hc-cc-shell-v3 .hc-cc-ops-highlight span,
.hc-cc-shell-v3 .hc-cc-ops-highlight strong {
    display: block;
}

.hc-cc-shell-v3 .hc-cc-ops-highlight span {
    color: rgba(236, 244, 255, 0.76);
    font-size: 0.78rem;
}

.hc-cc-shell-v3 .hc-cc-ops-highlight strong {
    margin-top: 0.35rem;
    color: #ffffff;
    font-size: 1.35rem;
}

.hc-cc-shell-v3 .hc-cc-shortcuts {
    display: grid;
    gap: 0.7rem;
}

.hc-cc-shell-v3 .hc-cc-shortcut-link {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.85rem 0.9rem;
    border-radius: 16px;
    border: 1px solid rgba(105, 128, 178, 0.12);
    background: rgba(19, 35, 68, 0.04);
    color: #18315e;
    text-decoration: none;
    transition: transform 180ms ease, box-shadow 180ms ease, border-color 180ms ease;
}

.hc-cc-shell-v3 .hc-cc-shortcut-link i {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 2.2rem;
    height: 2.2rem;
    border-radius: 12px;
    background: rgba(26, 167, 216, 0.12);
    color: #11638d;
}

.hc-cc-shell-v3 .hc-cc-shortcut-link:hover {
    transform: translateY(-2px);
    border-color: rgba(26, 167, 216, 0.24);
    box-shadow: 0 16px 32px rgba(30, 47, 78, 0.1);
}

.hc-cc-shell-v3 .hc-cc-liveboard-grid,
.hc-cc-shell-v3 .hc-cc-signals-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.2fr) minmax(0, 0.8fr);
    gap: 1rem;
}

.hc-cc-shell-v3 .hc-liveboard-head-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 0.85rem;
    flex-wrap: wrap;
}

.hc-cc-shell-v3 .hc-liveboard-fullscreen-button {
    border: 1px solid rgba(64, 223, 255, 0.18);
    border-radius: 999px;
    min-height: 2.7rem;
    padding-inline: 1rem;
    background: linear-gradient(135deg, rgba(10, 25, 52, 0.98), rgba(18, 42, 83, 0.96));
    color: #dcf7ff;
    box-shadow: 0 14px 28px rgba(8, 19, 42, 0.18);
}

.hc-cc-shell-v3 .hc-liveboard-fullscreen-button:hover,
.hc-cc-shell-v3 .hc-liveboard-fullscreen-button:focus {
    background: linear-gradient(135deg, rgba(14, 34, 67, 0.98), rgba(26, 55, 104, 0.96));
    color: #ffffff;
    border-color: rgba(64, 223, 255, 0.3);
}

.hc-cc-shell-v3 .hc-liveboard-shell {
    position: relative;
    display: grid;
    gap: 1rem;
    padding: 1rem;
    border-radius: 26px;
    border: 1px solid rgba(75, 101, 157, 0.18);
    background:
        radial-gradient(circle at 12% 12%, rgba(35, 214, 255, 0.12), transparent 28%),
        radial-gradient(circle at 86% 10%, rgba(100, 123, 255, 0.18), transparent 32%),
        linear-gradient(140deg, #071328 0%, #0c1f3e 44%, #102955 100%);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04), 0 22px 50px rgba(5, 12, 28, 0.22);
    overflow: hidden;
}

.hc-cc-shell-v3 .hc-liveboard-shell::before {
    content: "";
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(255, 255, 255, 0.04) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.04) 1px, transparent 1px);
    background-size: 2.6rem 2.6rem;
    opacity: 0.16;
    pointer-events: none;
}

.hc-cc-shell-v3 .hc-liveboard-topline,
.hc-cc-shell-v3 .hc-liveboard-stage-grid,
.hc-cc-shell-v3 .hc-liveboard-bottom-note {
    position: relative;
    z-index: 1;
}

.hc-cc-shell-v3 .hc-liveboard-topline {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.85rem;
}

.hc-cc-shell-v3 .hc-liveboard-stat-card {
    position: relative;
    padding: 1rem 1.05rem;
    border-radius: 22px;
    border: 1px solid rgba(121, 155, 230, 0.16);
    background: linear-gradient(180deg, rgba(10, 22, 45, 0.9), rgba(15, 32, 64, 0.9));
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
    overflow: hidden;
}

.hc-cc-shell-v3 .hc-liveboard-stat-card::after {
    content: "";
    position: absolute;
    inset: auto -15% -60% auto;
    width: 7rem;
    height: 7rem;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(255, 255, 255, 0.22), rgba(255, 255, 255, 0));
    opacity: 0.35;
    pointer-events: none;
}

.hc-cc-shell-v3 .hc-liveboard-stat-card span,
.hc-cc-shell-v3 .hc-liveboard-stat-card strong,
.hc-cc-shell-v3 .hc-liveboard-stat-card small {
    display: block;
}

.hc-cc-shell-v3 .hc-liveboard-stat-card span {
    color: rgba(219, 233, 255, 0.76);
    font-size: 0.76rem;
    letter-spacing: 0.04em;
    text-transform: uppercase;
}

.hc-cc-shell-v3 .hc-liveboard-stat-card strong {
    margin-top: 0.45rem;
    color: #ffffff;
    font-size: 1.85rem;
    font-weight: 800;
}

.hc-cc-shell-v3 .hc-liveboard-stat-card small {
    margin-top: 0.42rem;
    color: rgba(224, 236, 255, 0.74);
    line-height: 1.45;
}

.hc-cc-shell-v3 .hc-liveboard-stat-card.is-aqua { box-shadow: inset 0 0 0 1px rgba(34, 211, 238, 0.12), 0 18px 34px rgba(17, 132, 182, 0.14); }
.hc-cc-shell-v3 .hc-liveboard-stat-card.is-violet { box-shadow: inset 0 0 0 1px rgba(129, 140, 248, 0.12), 0 18px 34px rgba(64, 79, 192, 0.14); }
.hc-cc-shell-v3 .hc-liveboard-stat-card.is-amber { box-shadow: inset 0 0 0 1px rgba(251, 191, 36, 0.12), 0 18px 34px rgba(180, 116, 14, 0.14); }
.hc-cc-shell-v3 .hc-liveboard-stat-card.is-rose { box-shadow: inset 0 0 0 1px rgba(244, 114, 182, 0.12), 0 18px 34px rgba(166, 63, 111, 0.14); }

.hc-cc-shell-v3 .hc-liveboard-stage-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.05fr) minmax(340px, 0.92fr) minmax(0, 0.92fr);
    gap: 1rem;
    align-items: start;
}

.hc-cc-shell-v3 .hc-liveboard-column,
.hc-cc-shell-v3 .hc-liveboard-center {
    display: grid;
    gap: 0.9rem;
}

.hc-cc-shell-v3 .hc-liveboard-column-head {
    display: flex;
    align-items: end;
    justify-content: space-between;
    gap: 1rem;
}

.hc-cc-shell-v3 .hc-liveboard-column-head span,
.hc-cc-shell-v3 .hc-liveboard-column-head small {
    color: rgba(214, 228, 255, 0.72);
    font-size: 0.8rem;
}

.hc-cc-shell-v3 .hc-liveboard-active-grid,
.hc-cc-shell-v3 .hc-liveboard-alert-grid {
    display: grid;
    gap: 0.85rem;
    max-height: 56rem;
    overflow-y: auto;
    padding-right: 0.15rem;
    scrollbar-width: thin;
}

.hc-cc-shell-v3 .hc-liveboard-staff-card,
.hc-cc-shell-v3 .hc-liveboard-alert-card,
.hc-cc-shell-v3 .hc-liveboard-visual-shell,
.hc-cc-shell-v3 .hc-liveboard-graph-shell {
    position: relative;
    border-radius: 24px;
    border: 1px solid rgba(127, 157, 222, 0.16);
    background: linear-gradient(180deg, rgba(9, 21, 43, 0.92), rgba(14, 30, 58, 0.92));
    box-shadow: 0 18px 36px rgba(5, 13, 29, 0.18);
}

.hc-cc-shell-v3 .hc-liveboard-staff-card,
.hc-cc-shell-v3 .hc-liveboard-alert-card {
    padding: 1rem;
    transition: transform 180ms ease, border-color 180ms ease, box-shadow 180ms ease;
}

.hc-cc-shell-v3 .hc-liveboard-staff-card:hover,
.hc-cc-shell-v3 .hc-liveboard-alert-card:hover {
    transform: translateY(-3px);
    border-color: rgba(78, 220, 255, 0.24);
    box-shadow: 0 24px 46px rgba(6, 15, 34, 0.26);
}

.hc-cc-shell-v3 .hc-liveboard-staff-card.is-oncall {
    border-color: rgba(44, 214, 158, 0.24);
}

.hc-cc-shell-v3 .hc-liveboard-card-head {
    display: flex;
    align-items: start;
    justify-content: space-between;
    gap: 0.8rem;
}

.hc-cc-shell-v3 .hc-liveboard-card-note {
    margin-top: 0.85rem;
    color: rgba(219, 232, 255, 0.82);
    font-size: 0.86rem;
    line-height: 1.5;
}

.hc-cc-shell-v3 .hc-liveboard-call-strip {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 0.75rem;
    margin-top: 0.9rem;
    padding: 0.85rem 0.9rem;
    border-radius: 18px;
    border: 1px solid rgba(92, 121, 182, 0.18);
    background: linear-gradient(135deg, rgba(15, 31, 59, 0.92), rgba(10, 23, 46, 0.88));
}

.hc-cc-shell-v3 .hc-liveboard-waveform {
    display: inline-flex;
    align-items: center;
    gap: 0.2rem;
    min-width: 3.1rem;
    height: 1.5rem;
}

.hc-cc-shell-v3 .hc-liveboard-waveform span {
    width: 0.26rem;
    border-radius: 999px;
    background: linear-gradient(180deg, #5df4ff, #6d8cff);
    animation: hcLiveBoardWave 1s ease-in-out infinite;
}

.hc-cc-shell-v3 .hc-liveboard-waveform span:nth-child(1) { height: 0.55rem; animation-delay: 0s; }
.hc-cc-shell-v3 .hc-liveboard-waveform span:nth-child(2) { height: 1.15rem; animation-delay: 0.12s; }
.hc-cc-shell-v3 .hc-liveboard-waveform span:nth-child(3) { height: 0.8rem; animation-delay: 0.24s; }
.hc-cc-shell-v3 .hc-liveboard-waveform span:nth-child(4) { height: 1.3rem; animation-delay: 0.36s; }
.hc-cc-shell-v3 .hc-liveboard-waveform span:nth-child(5) { height: 0.68rem; animation-delay: 0.48s; }

.hc-cc-shell-v3 .hc-liveboard-call-copy {
    min-width: 0;
}

.hc-cc-shell-v3 .hc-liveboard-call-copy strong,
.hc-cc-shell-v3 .hc-liveboard-call-copy span {
    display: block;
}

.hc-cc-shell-v3 .hc-liveboard-call-copy strong {
    color: #f8fbff;
    font-size: 0.92rem;
}

.hc-cc-shell-v3 .hc-liveboard-call-copy span,
.hc-cc-shell-v3 .hc-liveboard-call-time {
    color: rgba(214, 228, 255, 0.74);
    font-size: 0.78rem;
}

.hc-cc-shell-v3 .hc-liveboard-call-time {
    padding: 0.36rem 0.6rem;
    border-radius: 999px;
    border: 1px solid rgba(96, 231, 255, 0.18);
    background: rgba(12, 28, 54, 0.86);
    white-space: nowrap;
}

.hc-cc-shell-v3 .hc-liveboard-mini-metrics,
.hc-cc-shell-v3 .hc-liveboard-alert-pills {
    display: flex;
    flex-wrap: wrap;
    gap: 0.42rem;
    margin-top: 0.9rem;
}

.hc-cc-shell-v3 .hc-liveboard-mini-metrics span,
.hc-cc-shell-v3 .hc-liveboard-alert-pills span {
    padding: 0.38rem 0.6rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.06);
    border: 1px solid rgba(154, 179, 232, 0.14);
    color: rgba(227, 238, 255, 0.78);
    font-size: 0.74rem;
}

.hc-cc-shell-v3 .hc-liveboard-progress-block {
    display: grid;
    gap: 0.65rem;
    margin-top: 0.9rem;
}

.hc-cc-shell-v3 .hc-liveboard-progress-row {
    display: grid;
    grid-template-columns: 4.6rem minmax(0, 1fr);
    align-items: center;
    gap: 0.7rem;
}

.hc-cc-shell-v3 .hc-liveboard-progress-row label {
    color: rgba(214, 228, 255, 0.72);
    font-size: 0.76rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.hc-cc-shell-v3 .hc-liveboard-progress-track,
.hc-cc-shell-v3 .hc-liveboard-graph-track {
    position: relative;
    width: 100%;
    height: 0.58rem;
    border-radius: 999px;
    overflow: hidden;
    background: rgba(255, 255, 255, 0.08);
}

.hc-cc-shell-v3 .hc-liveboard-progress-track span,
.hc-cc-shell-v3 .hc-liveboard-graph-track span {
    display: block;
    height: 100%;
    border-radius: inherit;
    box-shadow: 0 0 18px rgba(255, 255, 255, 0.14);
}

.hc-cc-shell-v3 .hc-liveboard-progress-track .is-quality,
.hc-cc-shell-v3 .hc-liveboard-graph-track .is-quality { background: linear-gradient(90deg, #7c8cff, #b0a7ff); }
.hc-cc-shell-v3 .hc-liveboard-progress-track .is-queue,
.hc-cc-shell-v3 .hc-liveboard-graph-track .is-queue { background: linear-gradient(90deg, #ff8c6d, #ffc46d); }
.hc-cc-shell-v3 .hc-liveboard-graph-track .is-calls { background: linear-gradient(90deg, #47d7ff, #6aa6ff); }
.hc-cc-shell-v3 .hc-liveboard-graph-track .is-hours { background: linear-gradient(90deg, #30d19d, #61f1c5); }

.hc-cc-shell-v3 .hc-liveboard-alert-body {
    margin-top: 0.85rem;
}

.hc-cc-shell-v3 .hc-liveboard-alert-body p,
.hc-cc-shell-v3 .hc-liveboard-alert-caption {
    color: rgba(223, 235, 255, 0.8);
    font-size: 0.84rem;
    line-height: 1.5;
}

.hc-cc-shell-v3 .hc-liveboard-alert-caption {
    margin-top: 0.75rem;
}

.hc-cc-shell-v3 .hc-liveboard-visual-shell,
.hc-cc-shell-v3 .hc-liveboard-graph-shell {
    padding: 1rem;
    overflow: hidden;
}

.hc-cc-shell-v3 .hc-liveboard-visual-shell {
    min-height: 24rem;
}

.hc-cc-shell-v3 .hc-liveboard-visual-backdrop {
    position: absolute;
    inset: 0;
    pointer-events: none;
    overflow: hidden;
}

.hc-cc-shell-v3 .hc-liveboard-orbit,
.hc-cc-shell-v3 .hc-liveboard-core-ring {
    position: absolute;
    border-radius: 999px;
}

.hc-cc-shell-v3 .hc-liveboard-orbit-a {
    width: 26rem;
    height: 26rem;
    top: -11rem;
    right: -7rem;
    background: radial-gradient(circle, rgba(30, 214, 255, 0.28), rgba(30, 214, 255, 0));
    animation: hcLiveBoardFloat 9s ease-in-out infinite;
}

.hc-cc-shell-v3 .hc-liveboard-orbit-b {
    width: 18rem;
    height: 18rem;
    bottom: -8rem;
    left: -5rem;
    background: radial-gradient(circle, rgba(106, 117, 255, 0.28), rgba(106, 117, 255, 0));
    animation: hcLiveBoardFloat 12s ease-in-out infinite reverse;
}

.hc-cc-shell-v3 .hc-liveboard-gridline {
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(255, 255, 255, 0.06) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.06) 1px, transparent 1px);
    background-size: 2.4rem 2.4rem;
    opacity: 0.22;
}

.hc-cc-shell-v3 .hc-liveboard-core-ring-a {
    width: 15rem;
    height: 15rem;
    top: 1.1rem;
    left: calc(50% - 7.5rem);
    border: 1px solid rgba(91, 239, 220, 0.18);
    animation: hcLiveBoardSpin 14s linear infinite;
}

.hc-cc-shell-v3 .hc-liveboard-core-ring-b {
    width: 8rem;
    height: 8rem;
    top: 4.6rem;
    left: calc(50% - 4rem);
    border: 1px solid rgba(117, 149, 255, 0.22);
    animation: hcLiveBoardSpin 10s linear infinite reverse;
}

.hc-cc-shell-v3 .hc-liveboard-visual-copy,
.hc-cc-shell-v3 .hc-liveboard-pulse-list,
.hc-cc-shell-v3 .hc-liveboard-performance-graph {
    position: relative;
    z-index: 1;
}

.hc-cc-shell-v3 .hc-liveboard-kicker {
    display: inline-flex;
    padding: 0.35rem 0.64rem;
    border-radius: 999px;
    border: 1px solid rgba(92, 239, 255, 0.18);
    background: rgba(255, 255, 255, 0.06);
    color: rgba(222, 244, 255, 0.8);
    font-size: 0.72rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
}

.hc-cc-shell-v3 .hc-liveboard-visual-copy h6 {
    margin-top: 0.8rem;
    color: #ffffff;
    font-size: 1.22rem;
}

.hc-cc-shell-v3 .hc-liveboard-visual-copy p {
    margin-top: 0.55rem;
    max-width: 34rem;
    color: rgba(219, 232, 255, 0.78);
    line-height: 1.55;
}

.hc-cc-shell-v3 .hc-liveboard-pulse-list {
    display: grid;
    gap: 0.7rem;
    margin-top: 1rem;
}

.hc-cc-shell-v3 .hc-liveboard-pulse-card {
    padding: 0.85rem 0.95rem;
    border-radius: 20px;
    border: 1px solid rgba(117, 146, 203, 0.14);
    background: rgba(6, 16, 34, 0.64);
    backdrop-filter: blur(8px);
    transition: transform 180ms ease, border-color 180ms ease;
}

.hc-cc-shell-v3 .hc-liveboard-pulse-card:hover {
    transform: translateY(-2px);
    border-color: rgba(96, 232, 255, 0.2);
}

.hc-cc-shell-v3 .hc-liveboard-pulse-card.is-oncall {
    border-color: rgba(62, 229, 162, 0.24);
}

.hc-cc-shell-v3 .hc-liveboard-pulse-head {
    display: flex;
    align-items: start;
    justify-content: space-between;
    gap: 0.8rem;
}

.hc-cc-shell-v3 .hc-liveboard-graph-shell {
    min-height: 24rem;
}

.hc-cc-shell-v3 .hc-liveboard-performance-graph {
    display: grid;
    gap: 0.8rem;
    margin-top: 0.95rem;
}

.hc-cc-shell-v3 .hc-liveboard-graph-row {
    padding: 0.9rem;
    border-radius: 18px;
    border: 1px solid rgba(119, 148, 208, 0.14);
    background: linear-gradient(180deg, rgba(7, 18, 36, 0.78), rgba(12, 24, 47, 0.76));
    transition: transform 180ms ease, border-color 180ms ease;
}

.hc-cc-shell-v3 .hc-liveboard-graph-row:hover {
    transform: translateY(-2px);
    border-color: rgba(99, 231, 255, 0.2);
}

.hc-cc-shell-v3 .hc-liveboard-graph-head {
    display: flex;
    align-items: start;
    justify-content: space-between;
    gap: 0.8rem;
}

.hc-cc-shell-v3 .hc-liveboard-graph-head strong,
.hc-cc-shell-v3 .hc-liveboard-graph-score {
    color: #ffffff;
}

.hc-cc-shell-v3 .hc-liveboard-graph-head span {
    display: block;
    margin-top: 0.18rem;
    color: rgba(218, 232, 255, 0.72);
    font-size: 0.76rem;
}

.hc-cc-shell-v3 .hc-liveboard-graph-score {
    min-width: 2.3rem;
    height: 2.3rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(65, 229, 255, 0.22), rgba(65, 229, 255, 0.04));
    border: 1px solid rgba(65, 229, 255, 0.18);
    font-weight: 800;
}

.hc-cc-shell-v3 .hc-liveboard-graph-bars {
    display: grid;
    gap: 0.6rem;
    margin-top: 0.8rem;
}

.hc-cc-shell-v3 .hc-liveboard-graph-metric {
    display: grid;
    grid-template-columns: 3.4rem minmax(0, 1fr) auto;
    gap: 0.65rem;
    align-items: center;
}

.hc-cc-shell-v3 .hc-liveboard-graph-metric label {
    color: rgba(220, 233, 255, 0.7);
    font-size: 0.73rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

.hc-cc-shell-v3 .hc-liveboard-graph-metric strong {
    color: #f8fbff;
    font-size: 0.82rem;
}

.hc-cc-shell-v3 .hc-liveboard-bottom-note {
    display: inline-flex;
    align-items: center;
    gap: 0.6rem;
    padding: 0.85rem 0.95rem;
    border-radius: 18px;
    border: 1px solid rgba(114, 142, 196, 0.14);
    background: rgba(8, 19, 40, 0.64);
    color: rgba(219, 232, 255, 0.76);
}

.hc-cc-shell-v3 #ccLiveBoard.is-board-fullscreen,
.hc-cc-shell-v3 #ccLiveBoard:fullscreen,
.hc-cc-shell-v3 #ccLiveBoard:-webkit-full-screen {
    position: fixed;
    inset: 0;
    z-index: 4200;
    margin: 0;
    border-radius: 0;
    padding: 1rem;
    overflow: auto;
    background:
        radial-gradient(circle at 12% 12%, rgba(35, 214, 255, 0.12), transparent 28%),
        radial-gradient(circle at 86% 10%, rgba(100, 123, 255, 0.18), transparent 32%),
        linear-gradient(140deg, #071328 0%, #0c1f3e 44%, #102955 100%);
}

body.hc-liveboard-focus,
html.hc-liveboard-focus {
    overflow: hidden;
}

body.hc-liveboard-focus #ccLiveBoard.is-board-fullscreen {
    box-shadow: none;
}

.hc-cc-shell-v3 .hc-cc-control-grid {
    display: grid;
    gap: 1rem;
}

.hc-cc-shell-v3 .hc-cc-column-shell,
.hc-cc-shell-v3 .hc-cc-control-summary {
    padding: 0.9rem;
    border-radius: 20px;
    border: 1px solid rgba(105, 128, 178, 0.12);
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.88), rgba(247, 250, 255, 0.92));
}

.hc-cc-shell-v3 .hc-cc-column-title {
    display: flex;
    align-items: end;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 0.8rem;
}

.hc-cc-shell-v3 .hc-cc-column-title span {
    color: var(--hc-v3-muted);
    font-size: 0.82rem;
    text-align: right;
}

.hc-cc-shell-v3 .hc-live-activity-grid-v3,
.hc-cc-shell-v3 .hc-live-alert-grid-v3 {
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    max-height: 44rem;
    overflow-y: auto;
    padding-right: 0.2rem;
    scrollbar-width: thin;
}

.hc-cc-shell-v3 .hc-live-command-toolbar-v3 {
    margin-bottom: 1rem;
    padding: 0.9rem;
    border-radius: 20px;
    border: 1px solid rgba(105, 128, 178, 0.12);
    background:
        linear-gradient(180deg, rgba(16, 28, 56, 0.94), rgba(30, 53, 98, 0.92));
    box-shadow: 0 18px 36px rgba(17, 28, 54, 0.16);
}

.hc-cc-shell-v3 .hc-live-command-field > span {
    color: rgba(238, 244, 255, 0.78);
}

.hc-cc-shell-v3 .hc-live-command-field .form-control,
.hc-cc-shell-v3 .hc-live-command-field .form-select {
    min-height: 2.75rem;
    border-radius: 14px;
    border-color: rgba(255, 255, 255, 0.14);
    background: rgba(255, 255, 255, 0.96);
}

.hc-cc-shell-v3 .hc-live-command-actions {
    align-items: stretch;
}

.hc-cc-shell-v3 .hc-live-command-actions .btn {
    min-height: 2.75rem;
    border-radius: 14px;
}

.hc-cc-shell-v3 .hc-live-selection-summary {
    min-height: 8.75rem;
    border-radius: 20px;
}

.hc-cc-shell-v3 .hc-live-supervisor-grid-v3 {
    grid-template-columns: minmax(280px, 0.8fr) minmax(0, 1.2fr);
}

.hc-cc-shell-v3 .hc-live-supervisor-roster,
.hc-cc-shell-v3 .hc-live-supervisor-detail {
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.88), rgba(244, 248, 255, 0.95));
    border-color: rgba(105, 128, 178, 0.14);
}

.hc-cc-shell-v3 .hc-live-supervisor-detail {
    position: sticky;
    top: 0.4rem;
    align-self: start;
}

.hc-cc-shell-v3 .hc-cc-radar-layout {
    display: grid;
    grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
    gap: 1rem;
}

.hc-cc-shell-v3 .hc-cc-radar-shell {
    min-height: 100%;
}

.hc-cc-shell-v3 .hc-live-staff-grid-v3 {
    max-height: 54rem;
    overflow-y: auto;
    padding-right: 0.2rem;
    scrollbar-width: thin;
}

.hc-cc-shell-v3 .hc-live-monitor-card,
.hc-cc-shell-v3 .hc-live-staff-card {
    transition: transform 180ms ease, box-shadow 180ms ease, border-color 180ms ease;
}

.hc-cc-shell-v3 .hc-live-monitor-card:hover,
.hc-cc-shell-v3 .hc-live-staff-card:hover,
.hc-cc-shell-v3 .hc-live-supervisor-item:hover {
    transform: translateY(-2px);
    box-shadow: 0 18px 34px rgba(26, 44, 77, 0.12);
}

.hc-cc-shell-v3 .hc-live-supervisor-item {
    background: rgba(255, 255, 255, 0.68);
}

.hc-cc-shell-v3 .hc-live-supervisor-item.is-selected {
    border-color: rgba(26, 167, 216, 0.34);
    background: linear-gradient(180deg, rgba(231, 246, 255, 0.92), rgba(242, 250, 255, 0.96));
}

.hc-cc-shell-v3 .hc-live-supervisor-tools .btn {
    min-height: 2.1rem;
    border-radius: 12px;
}

.hc-cc-shell-v3 .hc-live-card-actions .btn {
    border-radius: 12px;
}

.hc-cc-shell-v3 .hc-live-monitoring-grid-v3 {
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    max-height: 54rem;
    overflow-y: auto;
    padding-right: 0.2rem;
    scrollbar-width: thin;
}

body.hc-live-monitoring-focus .hc-cc-shell-v3 {
    gap: 0.75rem;
}

body.hc-live-monitoring-focus .hc-cc-shell-v3 .hc-cc-stage {
    padding: 0.95rem;
}

body.hc-live-monitoring-focus .hc-cc-shell-v3.is-fullscreen {
    min-height: calc(100vh - 1.1rem);
}

body.hc-live-monitoring-focus .hc-cc-shell-v3 .hc-cc-stage-actions {
    position: sticky;
    top: 0;
    align-self: start;
}

body.hc-live-monitoring-focus .hc-cc-shell-v3 .hc-cc-dock-v3 {
    top: 0;
    box-shadow: 0 16px 30px rgba(28, 43, 75, 0.14);
}

body.hc-live-monitoring-focus .mf-content {
    background:
        linear-gradient(180deg, #eef4ff, #e7eefb);
}

body.hc-live-monitoring-focus .hc-cc-shell-v3 .hc-cc-panel-v3,
body.hc-live-monitoring-focus .hc-cc-shell-v3 .hc-cc-stage {
    box-shadow: 0 20px 40px rgba(22, 36, 65, 0.12);
}

.hc-performance-shell {
    display: grid;
    gap: 1.15rem;
}

.hc-performance-hero,
.hc-performance-panel,
.hc-performance-topcard {
    position: relative;
    overflow: hidden;
    border: 1px solid rgba(77, 92, 144, 0.16);
    box-shadow: 0 18px 36px rgba(28, 41, 70, 0.08);
}

.hc-performance-hero {
    display: grid;
    grid-template-columns: minmax(0, 1.3fr) minmax(280px, 0.8fr);
    gap: 1.1rem;
    padding: 1.55rem;
    border-radius: 28px;
    background:
        radial-gradient(circle at top left, rgba(160, 180, 240, 0.28), transparent 34%),
        radial-gradient(circle at bottom right, rgba(126, 211, 255, 0.18), transparent 30%),
        linear-gradient(145deg, #f8fbff, #eef3fb 52%, #e4ebf7);
    color: #1f2d4f;
}

.hc-performance-hero-backdrop {
    position: absolute;
    inset: 0;
    pointer-events: none;
}

.hc-performance-orb,
.hc-performance-gridline,
.hc-performance-scan {
    position: absolute;
}

.hc-performance-orb {
    border-radius: 50%;
    filter: blur(0.4rem);
    opacity: 0.8;
    animation: hcPerformanceFloat 10s ease-in-out infinite;
}

.hc-performance-orb-a {
    width: 16rem;
    height: 16rem;
    top: -4rem;
    right: 8%;
    background: radial-gradient(circle, rgba(111, 126, 232, 0.22), rgba(111, 126, 232, 0.02) 70%);
}

.hc-performance-orb-b {
    width: 10rem;
    height: 10rem;
    bottom: -2rem;
    left: 34%;
    background: radial-gradient(circle, rgba(77, 92, 144, 0.18), rgba(77, 92, 144, 0.02) 72%);
    animation-duration: 8s;
}

.hc-performance-gridline {
    inset: 0;
    background-image:
        linear-gradient(rgba(77, 92, 144, 0.08) 1px, transparent 1px),
        linear-gradient(90deg, rgba(77, 92, 144, 0.08) 1px, transparent 1px);
    background-size: 3rem 3rem;
    mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.3), transparent 88%);
}

.hc-performance-scan {
    inset: -20% 0 auto;
    height: 55%;
    background: linear-gradient(180deg, rgba(132, 201, 255, 0), rgba(132, 201, 255, 0.12), rgba(132, 201, 255, 0));
    animation: hcPerformanceScan 8s linear infinite;
}

.hc-performance-hero-copy,
.hc-performance-hero-actions {
    position: relative;
    z-index: 1;
}

.hc-performance-kicker {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    margin-bottom: 0.65rem;
    padding: 0.38rem 0.82rem;
    border-radius: 999px;
    background: rgba(77, 92, 144, 0.1);
    color: #4d5c90;
    font-size: 0.75rem;
    letter-spacing: 0.12em;
    text-transform: uppercase;
}

.hc-performance-hero h2 {
    max-width: 52rem;
    margin: 0 0 0.7rem;
    font-size: clamp(1.75rem, 2vw, 2.3rem);
    line-height: 1.15;
}

.hc-performance-hero p {
    max-width: 44rem;
    margin: 0;
    color: #5d6d8a;
}

.hc-performance-hero-pills {
    display: flex;
    flex-wrap: wrap;
    gap: 0.7rem;
    margin-top: 1rem;
}

.hc-performance-hero-pills span {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.58rem 0.82rem;
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.9);
    border: 1px solid rgba(77, 92, 144, 0.12);
    color: #314169;
}

.hc-performance-hero-actions {
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    gap: 1rem;
}

.hc-performance-topbar,
.hc-performance-grid,
.hc-performance-compare-grid {
    display: grid;
    gap: 1rem;
}

.hc-performance-topbar {
    grid-template-columns: repeat(5, minmax(0, 1fr));
}

.hc-performance-topcard {
    min-height: 7.25rem;
    padding: 1rem;
    border-radius: 22px;
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(244, 247, 255, 0.98)),
        linear-gradient(135deg, rgba(88, 116, 214, 0.08), transparent);
    color: #23314f;
}

.hc-performance-topcard span,
.hc-performance-panel-head small,
.hc-performance-graph-head span,
.hc-performance-alert-top span,
.hc-performance-compare-head span,
.hc-performance-heat-card footer,
.hc-performance-lane-meta,
.hc-performance-lane-head span,
.hc-performance-funnel-copy span {
    color: #6a7894;
}

.hc-performance-topcard strong {
    display: block;
    margin-top: 0.35rem;
    font-size: clamp(1.5rem, 2vw, 2.2rem);
    color: #1f2d4f;
}

.hc-performance-grid-main {
    grid-template-columns: minmax(0, 1.15fr) minmax(300px, 0.85fr);
}

.hc-performance-grid-split {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.hc-performance-panel {
    padding: 1rem;
    border-radius: 24px;
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(244, 247, 255, 0.98)),
        linear-gradient(135deg, rgba(98, 122, 214, 0.08), transparent 50%);
    color: #23314f;
}

.hc-performance-panel::after,
.hc-performance-topcard::after {
    content: "";
    position: absolute;
    inset: auto -8% -40% auto;
    width: 10rem;
    height: 10rem;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(85, 193, 255, 0.12), transparent 72%);
    pointer-events: none;
}

.hc-performance-panel-head {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 1rem;
    margin-bottom: 0.95rem;
}

.hc-performance-panel-head h5 {
    margin: 0.18rem 0 0;
    color: #1f2d4f;
}

.hc-performance-graph-wall,
.hc-performance-alert-engine,
.hc-performance-timeline,
.hc-performance-heatmap,
.hc-performance-funnel,
.hc-performance-compare-roster,
.hc-performance-compare-detail {
    display: grid;
    gap: 0.85rem;
}

.hc-performance-graph-card,
.hc-performance-alert-card,
.hc-performance-lane,
.hc-performance-heat-card,
.hc-performance-funnel-step,
.hc-performance-compare-card,
.hc-performance-compare-chip {
    border: 1px solid rgba(133, 157, 228, 0.16);
    background: rgba(255, 255, 255, 0.9);
    transition: transform 180ms ease, box-shadow 180ms ease, border-color 180ms ease, background 180ms ease;
}

.hc-performance-graph-card:hover,
.hc-performance-alert-card:hover,
.hc-performance-lane:hover,
.hc-performance-heat-card:hover,
.hc-performance-compare-card:hover,
.hc-performance-compare-chip:hover {
    transform: translateY(-2px);
    box-shadow: 0 16px 28px rgba(28, 41, 70, 0.08);
    border-color: rgba(110, 135, 220, 0.28);
}

.hc-performance-graph-card {
    padding: 0.9rem;
    border-radius: 20px;
}

.hc-performance-graph-card.is-leading {
    background: linear-gradient(135deg, rgba(77, 92, 144, 0.12), rgba(120, 140, 206, 0.08));
}

.hc-performance-graph-head,
.hc-performance-alert-top,
.hc-performance-lane-head,
.hc-performance-heat-card header,
.hc-performance-compare-head {
    display: flex;
    justify-content: space-between;
    gap: 0.8rem;
    align-items: center;
}

.hc-performance-graph-head strong,
.hc-performance-alert-top strong,
.hc-performance-lane-head strong,
.hc-performance-heat-card strong,
.hc-performance-compare-head strong,
.hc-performance-funnel-copy strong {
    color: #1f2d4f;
}

.hc-performance-graph-meter,
.hc-performance-heat-bar,
.hc-performance-funnel-bar {
    position: relative;
    height: 0.72rem;
    margin: 0.8rem 0;
    overflow: hidden;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.08);
}

.hc-performance-graph-fill,
.hc-performance-heat-bar span,
.hc-performance-funnel-bar span,
.hc-performance-lane-track span {
    position: absolute;
    inset: 0 auto 0 0;
    border-radius: inherit;
}

.hc-performance-graph-fill {
    background: linear-gradient(90deg, #4d5c90, #7e90cf);
    box-shadow: 0 0 18px rgba(77, 92, 144, 0.22);
}

.hc-performance-graph-stats,
.hc-performance-alert-meta,
.hc-performance-lane-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem 0.9rem;
    font-size: 0.85rem;
}

.hc-performance-alert-card,
.hc-performance-heat-card,
.hc-performance-funnel-step,
.hc-performance-compare-card {
    padding: 0.95rem;
    border-radius: 18px;
}

.hc-performance-alert-top em {
    min-width: 3.2rem;
    padding: 0.35rem 0.55rem;
    border-radius: 999px;
    background: rgba(255, 179, 59, 0.16);
    color: #ffd57a;
    text-align: center;
    font-style: normal;
    font-weight: 700;
}

.hc-performance-alert-card p {
    margin: 0.7rem 0;
    color: rgba(238, 244, 255, 0.84);
}

.hc-performance-lane {
    padding: 0.9rem;
    border-radius: 18px;
}

.hc-performance-lane-bars {
    display: grid;
    gap: 0.45rem;
    margin: 0.7rem 0 0.55rem;
}

.hc-performance-lane-track {
    position: relative;
    height: 0.58rem;
    overflow: hidden;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.08);
}

.hc-performance-lane-track.is-calls span {
    background: linear-gradient(90deg, #5aa2ff, #91bdff);
}

.hc-performance-lane-track.is-work span {
    background: linear-gradient(90deg, #34d6a2, #7ef0c9);
}

.hc-performance-lane-track.is-quality span {
    background: linear-gradient(90deg, #ffc05d, #ffe29d);
}

.hc-performance-heatmap {
    grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
}

.hc-performance-heat-card footer {
    display: flex;
    justify-content: space-between;
    gap: 0.7rem;
    margin-top: 0.65rem;
    font-size: 0.8rem;
}

.hc-performance-heat-bar span {
    background: linear-gradient(90deg, #8d6bff, #ff6dd8);
    box-shadow: 0 0 16px rgba(141, 107, 255, 0.24);
}

.hc-performance-funnel-step {
    display: grid;
    grid-template-columns: minmax(135px, 0.6fr) minmax(0, 1fr);
    gap: 1rem;
    align-items: center;
}

.hc-performance-funnel-copy strong {
    display: block;
    margin-top: 0.2rem;
    font-size: 1.2rem;
}

.hc-performance-funnel-bar span {
    background: linear-gradient(90deg, #46c8ff, #6f8cff);
}

.hc-performance-compare-shell {
    display: grid;
    gap: 0.9rem;
}

.hc-performance-compare-roster {
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}

.hc-performance-compare-chip {
    display: grid;
    gap: 0.25rem;
    padding: 0.85rem;
    border-radius: 16px;
    color: #edf4ff;
    text-align: left;
}

.hc-performance-compare-chip.is-selected {
    border-color: rgba(90, 196, 255, 0.4);
    background: linear-gradient(180deg, rgba(46, 83, 173, 0.32), rgba(21, 46, 92, 0.34));
}

.hc-performance-compare-chip span {
    color: rgba(220, 232, 255, 0.72);
    font-size: 0.83rem;
}

.hc-performance-compare-grid {
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.hc-performance-compare-metrics {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.65rem;
    margin: 0.9rem 0 0;
}

.hc-performance-compare-metrics div {
    padding: 0.62rem 0.7rem;
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.05);
}

.hc-performance-compare-metrics dt {
    margin: 0;
    color: rgba(214, 226, 255, 0.68);
    font-size: 0.76rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
}

.hc-performance-compare-metrics dd {
    margin: 0.22rem 0 0;
    color: #ffffff;
    font-size: 1rem;
    font-weight: 700;
}

.hc-performance-sheet-shell {
    display: grid;
    gap: 1rem;
}

.hc-performance-sheet-hero {
    position: relative;
}

.hc-performance-sheet-switcher {
    display: flex;
    flex-wrap: wrap;
    gap: 0.65rem;
}

.hc-performance-sheet-switcher .btn.is-active {
    background: linear-gradient(135deg, rgba(40, 167, 255, 0.28), rgba(108, 92, 231, 0.28));
    border-color: rgba(121, 186, 255, 0.42);
    color: #eff7ff;
}

.hc-performance-detail-shell {
    display: grid;
    gap: 0.9rem;
    padding: 1rem;
    border-radius: 24px;
    border: 1px solid rgba(92, 115, 154, 0.16);
    background: linear-gradient(180deg, rgba(3, 7, 16, 0.98), rgba(4, 8, 19, 0.95));
    box-shadow: 0 22px 48px rgba(0, 0, 0, 0.36);
}

.hc-performance-detail-grid {
    display: grid;
    gap: 0.9rem;
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.hc-performance-detail-card {
    display: grid;
    gap: 0.5rem;
    padding: 0.95rem;
    border-radius: 18px;
    border: 1px solid rgba(92, 115, 154, 0.14);
    background: linear-gradient(180deg, rgba(6, 10, 20, 0.98), rgba(4, 8, 18, 0.94));
}

.hc-performance-detail-card strong {
    color: #f5f9ff;
}

.hc-performance-detail-card small,
.hc-performance-detail-card span {
    color: rgba(214, 226, 255, 0.7);
}

.hc-performance-detail-card .hc-status {
    width: fit-content;
}

.hc-performance-detail-card-wide {
    grid-column: 1 / -1;
}

.hc-performance-detail-empty {
    grid-column: 1 / -1;
    padding: 1rem;
    border-radius: 18px;
    border: 1px dashed rgba(92, 115, 154, 0.2);
    color: rgba(228, 237, 255, 0.78);
    background: rgba(255, 255, 255, 0.01);
}

.hc-performance-detail-rail {
    display: flex;
    flex-wrap: wrap;
    gap: 0.55rem;
}

.hc-performance-detail-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.45rem 0.7rem;
    border-radius: 999px;
    border: 1px solid rgba(92, 115, 154, 0.18);
    background: rgba(255, 255, 255, 0.02);
    color: rgba(241, 246, 255, 0.92);
    font-size: 0.86rem;
}

.hc-performance-sheet-table.is-detailed {
    min-width: 1880px;
}

.hc-performance-sheet-row {
    cursor: pointer;
    transition: background 180ms ease, box-shadow 180ms ease, transform 180ms ease;
}

.hc-performance-sheet-row td:first-child {
    position: relative;
}

.hc-performance-sheet-row td:first-child::before {
    content: "";
    position: absolute;
    inset: 0 auto 0 0;
    width: 0.22rem;
    border-radius: 999px;
    background: transparent;
}

.hc-performance-sheet-row-low td:first-child::before {
    background: linear-gradient(180deg, rgba(77, 92, 144, 0.32), rgba(77, 92, 144, 0.12));
}

.hc-performance-sheet-row-medium td:first-child::before {
    background: linear-gradient(180deg, rgba(241, 170, 47, 0.55), rgba(241, 170, 47, 0.18));
}

.hc-performance-sheet-row-high td:first-child::before {
    background: linear-gradient(180deg, rgba(42, 184, 110, 0.58), rgba(42, 184, 110, 0.18));
}

.hc-performance-sheet-row-risk td:first-child::before {
    background: linear-gradient(180deg, rgba(220, 53, 69, 0.58), rgba(220, 53, 69, 0.18));
}

.hc-performance-sheet-row:hover,
.hc-performance-sheet-row.is-selected {
    transform: translateY(-1px);
    box-shadow: inset 0 0 0 1px rgba(77, 92, 144, 0.18);
}

.hc-performance-sheet-row-low:hover,
.hc-performance-sheet-row-low.is-selected {
    background: rgba(77, 92, 144, 0.06) !important;
}

.hc-performance-sheet-row-medium:hover,
.hc-performance-sheet-row-medium.is-selected {
    background: rgba(241, 170, 47, 0.08) !important;
}

.hc-performance-sheet-row-high:hover,
.hc-performance-sheet-row-high.is-selected {
    background: rgba(42, 184, 110, 0.08) !important;
}

.hc-performance-sheet-row-risk:hover,
.hc-performance-sheet-row-risk.is-selected {
    background: rgba(220, 53, 69, 0.08) !important;
}

.hc-performance-sheet-panel {
    display: grid;
    gap: 0.95rem;
    padding: 1rem;
    border-radius: 24px;
    border: 1px solid rgba(77, 92, 144, 0.14);
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(244, 247, 255, 0.98)),
        linear-gradient(135deg, rgba(98, 122, 214, 0.08), transparent 50%);
    color: #23314f;
    box-shadow: 0 18px 36px rgba(28, 41, 70, 0.08);
}

.hc-performance-sheet-panel[hidden] {
    display: none !important;
}

.hc-performance-sheet-table-wrap {
    overflow-x: auto;
    border-radius: 18px;
    border: 1px solid rgba(133, 157, 228, 0.16);
    background: rgba(255, 255, 255, 0.92);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.85);
}

.hc-performance-sheet-table {
    min-width: 1080px;
    color: #23314f;
    margin-bottom: 0;
}

.hc-performance-sheet-table thead th {
    position: sticky;
    top: 0;
    z-index: 2;
    background: #eef3fb !important;
    color: #4d5c90;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    font-size: 0.72rem;
    border-bottom: 1px solid rgba(133, 157, 228, 0.22);
}

.hc-performance-sheet-table tbody tr:nth-child(odd) {
    background: rgba(255, 255, 255, 0.96);
}

.hc-performance-sheet-table tbody tr:nth-child(even) {
    background: rgba(244, 247, 255, 0.98);
}

.hc-performance-sheet-table tbody td,
.hc-performance-sheet-table tbody th {
    padding: 0.9rem 0.85rem;
    vertical-align: middle;
    border-color: rgba(133, 157, 228, 0.14);
    background-color: transparent !important;
}

.hc-performance-sheet-table td .small.text-muted {
    color: #6a7894 !important;
}

.hc-performance-sheet-meter {
    width: 100%;
    height: 0.55rem;
    border-radius: 999px;
    background: rgba(77, 92, 144, 0.12);
    overflow: hidden;
}

.hc-performance-sheet-meter span {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: linear-gradient(90deg, rgba(60, 192, 255, 0.95), rgba(109, 92, 255, 0.95));
}

.hc-performance-sheet-meter.is-followup span {
    background: linear-gradient(90deg, rgba(44, 189, 121, 0.96), rgba(109, 220, 166, 0.96));
}

.hc-performance-sheet-meter.is-quality span {
    background: linear-gradient(90deg, rgba(247, 182, 48, 0.96), rgba(255, 147, 52, 0.96));
}

.hc-performance-sheet-meter.is-risk span {
    background: linear-gradient(90deg, rgba(255, 110, 110, 0.96), rgba(255, 62, 102, 0.96));
}

.hc-performance-sheet-panel .hc-status {
    display: inline-flex;
    max-width: 100%;
}

.hc-performance-sheet-panel .hc-status + .small {
    margin-top: 0.28rem;
}

.hc-performance-sheet-panel .text-muted {
    color: #6a7894 !important;
}

@keyframes hcCcV3Pulse {
    0%,
    100% {
        transform: scale(1) translate3d(0, 0, 0);
        opacity: 0.9;
    }
    50% {
        transform: scale(1.08) translate3d(0, 0.4rem, 0);
        opacity: 0.65;
    }
}

@keyframes hcCcV3Sweep {
    0% {
        transform: translate(-50%, -50%) rotate(0deg);
    }
    100% {
        transform: translate(-50%, -50%) rotate(360deg);
    }
}

@keyframes hcLiveBoardWave {
    0%,
    100% {
        transform: scaleY(0.72);
        opacity: 0.62;
    }
    50% {
        transform: scaleY(1.18);
        opacity: 1;
    }
}

@keyframes hcLiveBoardFloat {
    0%,
    100% {
        transform: translate3d(0, 0, 0) scale(1);
    }
    50% {
        transform: translate3d(0, 0.5rem, 0) scale(1.06);
    }
}

@keyframes hcLiveBoardSpin {
    0% {
        transform: rotate(0deg);
    }
    100% {
        transform: rotate(360deg);
    }
}

@keyframes hcPerformanceFloat {
    0%,
    100% {
        transform: translate3d(0, 0, 0) scale(1);
    }
    50% {
        transform: translate3d(0, 0.8rem, 0) scale(1.08);
    }
}

@keyframes hcPerformanceScan {
    0% {
        transform: translateY(-40%);
    }
    100% {
        transform: translateY(180%);
    }
}

.hc-customer-care-page {
    display: grid;
    gap: 1rem;
}

.hc-customer-care-hero {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: 1.4rem;
    border-radius: 28px;
    color: #ffffff;
    background:
        radial-gradient(circle at 15% 20%, rgba(255, 255, 255, 0.3), transparent 28%),
        linear-gradient(135deg, #4d5c90 0%, #26345f 55%, #16213f 100%);
    box-shadow: 0 24px 48px rgba(38, 52, 95, 0.22);
}

.hc-customer-care-hero h2 {
    margin: 0.25rem 0;
    font-weight: 900;
    letter-spacing: -0.04em;
}

.hc-customer-care-hero p {
    margin: 0;
    max-width: 42rem;
    color: rgba(255, 255, 255, 0.78);
}

.hc-customer-care-stats {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.85rem;
}

.hc-customer-care-stats article,
.hc-customer-care-card,
.hc-customer-care-filter {
    border: 1px solid rgba(77, 92, 144, 0.14);
    border-radius: 24px;
    background: rgba(255, 255, 255, 0.94);
    box-shadow: 0 18px 36px rgba(77, 92, 144, 0.1);
}

.hc-customer-care-stats article {
    display: grid;
    gap: 0.3rem;
    padding: 1rem;
}

.hc-customer-care-stats i {
    width: 2.4rem;
    height: 2.4rem;
    display: inline-grid;
    place-items: center;
    border-radius: 16px;
    color: #ffffff;
    background: #4d5c90;
}

.hc-customer-care-stats span {
    color: #6d7897;
    font-size: 0.8rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.hc-customer-care-stats strong {
    color: #1f2b4d;
    font-size: 1.9rem;
    font-weight: 950;
}

.hc-customer-care-form,
.hc-customer-care-filter {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.85rem;
    padding: 1rem;
}

.hc-customer-care-form-wide {
    grid-column: span 3;
}

.hc-customer-care-form-action,
.hc-customer-care-filter-actions {
    display: flex;
    align-items: end;
    gap: 0.5rem;
}

.hc-customer-care-card {
    padding: 1rem;
}

.hc-customer-care-table {
    margin: 0;
}

.hc-customer-care-table thead th {
    color: #4d5c90;
    font-size: 0.75rem;
    font-weight: 900;
    text-transform: uppercase;
    letter-spacing: 0.06em;
    border-bottom-color: rgba(77, 92, 144, 0.14);
}

.hc-customer-care-table tbody td {
    border-bottom-color: rgba(77, 92, 144, 0.08);
    color: #263755;
}

.hc-customer-care-table td strong,
.hc-customer-care-table td span,
.hc-customer-care-table td small {
    display: block;
}

.hc-customer-care-table td small {
    color: #7b86a5;
}

.hc-reminder-pill {
    display: inline-flex;
    width: max-content;
    margin-bottom: 0.25rem;
    padding: 0.22rem 0.55rem;
    border-radius: 999px;
    color: #4d5c90;
    background: rgba(77, 92, 144, 0.1);
    font-size: 0.72rem;
    font-weight: 900;
}

.hc-reminder-pill.is-good,
.hc-reminder-pill.is-success {
    color: #0f6b4f;
    background: rgba(16, 185, 129, 0.14);
}

.hc-reminder-pill.is-warning {
    color: #9a5b00;
    background: rgba(245, 158, 11, 0.16);
}

.hc-reminder-pill.is-danger {
    color: #a71930;
    background: rgba(225, 29, 72, 0.14);
}

.hc-reminder-pill.is-secondary,
.hc-reminder-pill.is-muted {
    color: #68738e;
    background: rgba(104, 115, 142, 0.12);
}

.hc-customer-care-inline-form {
    display: grid;
    grid-template-columns: repeat(7, minmax(7rem, 1fr)) auto;
    gap: 0.5rem;
    align-items: center;
    padding: 0.8rem;
    border-radius: 18px;
    background: rgba(77, 92, 144, 0.06);
}

.hc-customer-care-note-input {
    min-width: 14rem;
}

.hc-customer-care-empty {
    display: grid;
    place-items: center;
    gap: 0.35rem;
    min-height: 14rem;
    color: #6d7897;
    text-align: center;
}

.hc-customer-care-empty i {
    font-size: 2.4rem;
    color: #4d5c90;
}

.hc-customer-care-empty strong {
    color: #263755;
}

.hc-customer-care-pagination {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.8rem;
}

.hc-page-chip {
    display: inline-flex;
    align-items: center;
    min-height: 2.35rem;
    padding: 0 0.75rem;
    border-radius: 999px;
    color: #4d5c90;
    background: rgba(77, 92, 144, 0.1);
    font-weight: 900;
}

@media (max-width: 1399.98px) {
    .hc-performance-topbar {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }

    .hc-performance-grid-main {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-live-command-strip-v3 {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }

    .hc-cc-shell-v3 .hc-cc-stage-metrics {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-cc-shell-v3 .hc-cc-ops-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-cc-shell-v3 .hc-liveboard-topline {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-cc-shell-v3 .hc-liveboard-stage-grid {
        grid-template-columns: minmax(0, 1fr) minmax(320px, 0.9fr);
    }

    .hc-cc-shell-v3 .hc-liveboard-center {
        grid-column: 1 / -1;
    }
}

@media (max-width: 1199.98px) {
    .hc-performance-grid-split {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-cc-stage,
    .hc-cc-shell-v3 .hc-cc-ops-grid,
    .hc-cc-shell-v3 .hc-cc-radar-layout,
    .hc-cc-shell-v3 .hc-cc-liveboard-grid,
    .hc-cc-shell-v3 .hc-cc-signals-grid,
    .hc-cc-shell-v3 .hc-live-supervisor-grid-v3 {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-liveboard-stage-grid {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-cc-stage-action-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-cc-shell-v3 .hc-live-supervisor-detail {
        position: static;
    }
}

@media (max-width: 991.98px) {
    .hc-performance-hero {
        grid-template-columns: 1fr;
    }

    .hc-performance-topbar {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-performance-detail-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-performance-panel-head,
    .hc-performance-graph-head,
    .hc-performance-alert-top,
    .hc-performance-heat-card header,
    .hc-performance-compare-head {
        flex-direction: column;
        align-items: flex-start;
    }

    .hc-cc-shell-v3 .hc-cc-band-head,
    .hc-cc-shell-v3 .hc-cc-column-title {
        flex-direction: column;
        align-items: flex-start;
    }

    .hc-cc-shell-v3 .hc-live-panel-hint,
    .hc-cc-shell-v3 .hc-cc-column-title span {
        max-width: none;
        text-align: left;
    }

    .hc-cc-shell-v3 .hc-liveboard-head-actions,
    .hc-cc-shell-v3 .hc-liveboard-column-head {
        align-items: flex-start;
        justify-content: flex-start;
    }

    .hc-cc-shell-v3 .hc-live-command-strip-v3,
    .hc-cc-shell-v3 .hc-cc-stage-action-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-cc-shell-v3 .hc-cc-stage-visual,
    .hc-cc-shell-v3 .hc-cc-stage-metrics {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-cc-ops-highlight {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-liveboard-topline {
        grid-template-columns: 1fr 1fr;
    }

    .hc-customer-care-stats,
    .hc-customer-care-form,
    .hc-customer-care-filter {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hc-customer-care-form-wide {
        grid-column: 1 / -1;
    }

    .hc-customer-care-inline-form {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 767.98px) {
    .hc-performance-topbar,
    .hc-performance-funnel-step,
    .hc-performance-compare-metrics {
        grid-template-columns: 1fr;
    }

    .hc-performance-detail-grid {
        grid-template-columns: 1fr;
    }

    .hc-performance-hero,
    .hc-performance-panel,
    .hc-performance-topcard {
        padding: 0.9rem;
        border-radius: 20px;
    }

    .hc-performance-compare-roster,
    .hc-performance-compare-grid,
    .hc-performance-heatmap {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-cc-stage,
    .hc-cc-shell-v3 .hc-cc-panel-v3,
    .hc-cc-shell-v3 .hc-cc-column-shell,
    .hc-cc-shell-v3 .hc-cc-control-summary {
        padding: 0.85rem;
        border-radius: 18px;
    }

    .hc-cc-shell-v3 .hc-live-command-strip-v3,
    .hc-cc-shell-v3 .hc-cc-stage-action-grid {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-live-activity-grid-v3,
    .hc-cc-shell-v3 .hc-live-alert-grid-v3,
    .hc-cc-shell-v3 .hc-live-monitoring-grid-v3,
    .hc-cc-shell-v3 .hc-live-staff-grid-v3 {
        max-height: none;
        overflow: visible;
        padding-right: 0;
    }

    .hc-cc-shell-v3 .hc-liveboard-topline,
    .hc-cc-shell-v3 .hc-liveboard-stage-grid {
        grid-template-columns: 1fr;
    }

    .hc-cc-shell-v3 .hc-liveboard-active-grid,
    .hc-cc-shell-v3 .hc-liveboard-alert-grid {
        max-height: none;
        overflow: visible;
        padding-right: 0;
    }

    .hc-cc-shell-v3 .hc-liveboard-call-strip,
    .hc-cc-shell-v3 .hc-liveboard-graph-metric {
        grid-template-columns: 1fr;
        align-items: flex-start;
    }

    .hc-customer-care-hero,
    .hc-customer-care-pagination {
        flex-direction: column;
        align-items: stretch;
    }

    .hc-customer-care-stats,
    .hc-customer-care-form,
    .hc-customer-care-filter,
    .hc-customer-care-inline-form {
        grid-template-columns: 1fr;
    }

    .hc-customer-care-form-action,
    .hc-customer-care-filter-actions {
        align-items: stretch;
        flex-direction: column;
    }
}


